My credit card number is [protected]. I have not received my credit card statement for the last 1 year. I have tried calling the customer care numbers enlisted on the CBOP website and the numbers dont exist. I have also tried speaking with the HDFC credit card department and they have asked me to call on the CBOP numbers that do not exist!!
Possibly, the amount due would have increased due to the non payment of the amount but can someone please tell me how do I find out the outstanding balance. I also think its unfair to expect the customer to pay the 30-40% interest on overdues without even sending the statement.
I have opened a new gold a/c with your bank- my a/c no. is mentioned above [protected])
But im not satisfied with the services provided by the bank
The internet banking started after one month of my application- The day when my internet banking started I was so happy and to my surprise when I tried to open the a/c they said that the a/c is frozen..
I mean come on..is the bank so stupid that within one months time it freezes some customer’s a/c without any reason..& I had to go to the Matunga branch 7-9 times to explain what error I was getting..
The employee( Mr.Shree Suddhir) kept on saying that No sir it is functioning from our side until I had to get a printout from my home as a proof..!! As if I have all the time in this world to prove that I’m right & I don’t have any other job in this world except for wasting 2weeks time just to open an a/c on the internet!! To add to all this mess till date after logging into the bank a/c the login shows some different name in the customer name
My name is Karan Shah & the bank a/c name shows some name -Somchand Bhoja Shah
The employees at the King's Circle/Matunga(Central) Branch are least bothered about their customers & show no response nor do they have a sense of feeling of helping their customers
I have heard a lot about your bank being the most upcoming bank but im planning to withdraw my a/c if services remain the same..
It seems the way the bank is working its functioning as if its in the year 1930!!
To add to all the mess--The website doesn’t function & I have provided the photos of the same!!
Karan Shah – [protected]