I really have to say I was completely disappointed with the service provided by Brett Matthews photography. I was told I would need to pay an additional $1300 for my album because the album I had been shown was not the same at the one that was originally shown to me. I would really advise you get the full price of what your expect to pay. You think you getting a great deal and you not as the time you finished with what you expected from the initial consultation is definitely not whats agreed in the contract. Also only 50 images are included which I was not made aware of this. I was also really disappointed with my images. I specifically chose this company as I thought I was going to be getting something special. I really hope you dont have to experience what I did. Oh an my video was awful ... definitely use a private company
I was horrified to see such negative things about this studio on this posting board. Something is not right here. This bride is obviously not telling the whole story. I was the last of 4 girls that used Brett Matthews Photography for our weddings. We are all close college friends and were in each others bridal parties. We all used Brett Matthews and we all LOVED them. The photographers are top notch and are a joy to work with. The pictures are so beautiful, and nothing was missed. I will personally speak to any bride who has doubts about using this studio.
Brett Matthews Photography, 86 Mineola Avenue, Roslyn Heights NY 11577, [protected]
Brett Matthews was the photographer who shot my daughters wedding. After the wedding the actual photographer himself said he "dropped the ball".
I know there are always 3 sides to every story, but what a photographer shoots or misses, speaks for itself. Yes we got some nice pictures-well we didn't get them yet, were still trying to get the paid in full album and it's now May 07 the wedding was in Oct 05. Some shots were nice, even good, some were lousy-could have been taken by a bum with a throw away camera, not a studio.
What "fine photography studio" misses standard shots like groom and his parents? Who were by the way, there and together the whole time, or is that something that needed to be discussed in advance? Funny, I NEVER EVER would think that getting a photo of the groom and his parents would be considered outdated thinking, or something that needs to be discussed prior to a wedding.
What studio do you know that doesn't get a good picture of a gorgeous Chuppah-hard to miss considering they got married under it & sat under it for the length of the wedding. The picture of the wedding cake was just OK. A photo a friend took with a regular $200 camera got a better shot then the photographer got, and that's the one going in their album. Should have hired her, we would have gotten a better job & saved a TON of money & heartache.
I think that there are just to many mistakes they made, to list them all, but the photographer himself saying he dropped the ball (in front of the owner, my daughter, my brother & a friend) pretty much speaks VOLUMES in itself. Buyer beware- If a company has as many complaints as they have, and want all their money pretty much up front-ask more questions-don't be another in a line of unhappy brides, grooms and parents.
Mother of the bride