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The good, the bad, and the ugly - discover what customers are saying about La Petite Academy

Welcome to our customer reviews and complaints page for La Petite Academy. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with La Petite Academy.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used La Petite Academy's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with La Petite Academy, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with La Petite Academy. Your feedback is an important part of our community and will help others make informed decisions.

ComplaintsBoard
C
9:18 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I'm complaining about LaPetite Academy 341 Volvo palkway it saddens me about this "used to be great place"since new staff started last 1-2 weeks there are crying kids at drop off and Several parents receive multiple calls for our crying children. We are interrupted multiple times at our place of work and threatened that we need to come pick up our kids a...

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M
2:50 pm EDT

La Petite Academy Child care enrollment

No one enjoys being angry and having to resource to publicity in order to get situations resolved. My daughter (single mom) and I visit La petite because the great reviews. Made an appointment, everyone was helpful, friendly and at the end of the visit we were asked if we wanted to enroll, they said they did not have space but since we were looking for a couple of days they will make an exception. My daughter was not sure of the days and we were asked to cover the enrollment fee and bring the paperwork 2 days later. Michelle never mentioned the fee is not refundable. My daughter got a job offer in OC, paperwork was never submitted, when I went to request a refund for the fee, is when I learned it was not refundable since they had given us space instead of other people. We never committed to any days because the paperwork was never submitted! it was a devious way to take our money, without telling her and refuse to refund our money for something they have not processed at all. I have emailed and called no one has replied yet to us. I will not recommend paying anything in advance until you are completely sure you are enrolling your child. It is shameful to take people's money like that, very poor customer service, 0 communication so far. I hope they are better with the little ones.

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C
8:52 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

This is a joke. My son went there for a month and came home on various occasions very thirsty and with various cuts and bruises with no explanation. There was also an outbreak of measles in the facility and the director did not tell any of the parents. Also called us at home after hours demanding we pay "right now". So rude.

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3:16 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

On Oct. 28, 2010 I came into the daycare to pick my son up from school. I noticed a big knot on the side of his head. The day care provider explain to me that is just happened. She did not provided no accident report at the time, so I went to the manager on duty. She was unaware of the situation for the most part. I told the manager that the teacher said...

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J
2:35 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

She puts on a phony smile for you when you first walk in her door. Once she has you where she wants you, her true colors come out. I was employed here for about 2 months till I had, had enough of her lies and neglect. Children are abused here, filthy and not cared for right.I have personally seen a teacher grab a child as young as 3 yrs old, drag her acro...

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8:45 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

My child attends La Petite in SC now (not for long) and I constatly have problems with them. This week they had not fed my child for 9 hrs!! he is only 8 months old! They leave his bottles out for hours at a time and feed it to him. i saw a little girl chewing on the lid of the trash can they put dirty diapers in. the staff is rude. the only thing that...

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