La Petite Academy review: Child care enrollment

No one enjoys being angry and having to resource to publicity in order to get situations resolved. My daughter (single mom) and I visit La petite because the great reviews. Made an appointment, everyone was helpful, friendly and at the end of the visit we were asked if we wanted to enroll, they said they did not have space but since we were looking for a couple of days they will make an exception. My daughter was not sure of the days and we were asked to cover the enrollment fee and bring the paperwork 2 days later. Michelle never mentioned the fee is not refundable. My daughter got a job offer in OC, paperwork was never submitted, when I went to request a refund for the fee, is when I learned it was not refundable since they had given us space instead of other people. We never committed to any days because the paperwork was never submitted! it was a devious way to take our money, without telling her and refuse to refund our money for something they have not processed at all. I have emailed and called no one has replied yet to us. I will not recommend paying anything in advance until you are completely sure you are enrolling your child. It is shameful to take people's money like that, very poor customer service, 0 communication so far. I hope they are better with the little ones.