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The buyer wants a refund for money I never received. Said that his offer was for FREE shipping as the ad was showing. FYI, I never mentioned this in my ad. I always charge for shipping. Now, he said that if Reverb was to refund his money, that he would make an other offer with shipping cost included with his offer. So I need to know what is Reverb going to do with this case? Thank you, Richard Johnson (the seller)
Country of complaint: Canada
Claimed loss: I would want to get paid for shipping
Desired outcome: to relove this issue ASAP
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