Republic Servicestrash

S
This review was posted by
a verified customer
Verified customer

Two weeks ago the wheel of my trash can was broken off during trash pickup. I called and was told to leave the trash can out on the next scheduled trash day, and after trash pickup and other truck would come later that evening to take the broken trash can away and replace it with a new one. Trash pickup day came and the broken trash can wasn't replaced with a new one. Called Republic Services a second time, and was told they would link the work order up, and someone would call me back to let me know when a new trash can will be received. A couple days later, received a call stating to leave the trash can out after trash is collected on the next scheduled pickup day, and then the day after the broken one would be picked up and a new one provided. Also, when they emptied the trash, they threw the broken wheel laying next to the trash can into my yard and left it laying there. Guess what, broken trash can is still sitting out front and a new trash can still hasn't been delivered. Now I have to call a third time since it once again wasn't taken care of, and do not have any faith it will be resolved after a third request. This is one of the worst trash services I've ever experienced. Going to see if it's possible to find a new trash service. Very disappointing.

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