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Replicahause

Replicahause review: customer service

J
Author of the review
1:20 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

Purchased a watch from Replicahouse which came with a cloth band. When I received the watch, the band had loose stitching. I sent an email to Alica asking that the band be replaced. A week later I got a reply asking for pictures of the band. I sent the pictures. No reply for a week. I send another email asking why no reply. Four days later, I received another email from Alica asking for pictures to be sent. I sent the pictures again. One week later, I sent another email to Alica asking for status. Two days later, I received an email from Alica stating the the warranty had expired. It is now obvious that Alicia never had any intention of replacing the band. You will be as well off by throwing your money in the street as opposed to buying anything from Replicahause.

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