The complaint has been investigated and
resolved to the customer's satisfactionResolved Realtystore.com — Monthly charges
resolved to the customer's satisfaction
I came across this website while searching for one particular property I was slightly interested in. For $1.00, they claimed I could test their service. I did this and looked for the property (which I never found) and totally forgot about it. In preparing my taxes for 2010, I came across the name RealtyStore.com and could not recall what this was.
I called the company number given on my credit card statement and asked. It was for a monthly charge of over $49.00 for their realty service. Please believe me when I say that I had no idea I would incur this charge. When I asked the company if they had emailed me a notice of this upcoming charge, the answer was "no we don't do that". I realize that I am to blame to the extent that I did not peruse my monthly statements carefully. However, I do believe that this is really a scam and that a great portion of the money they get from email customers is done so without the previous knowledge of that customer. I WAS CHARGED FOR 8 MONTHS OF SERVICE FOR A SERVICE I WAS UNAWARE OF AND NEVER USED. What a rip-off!