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Realtystore.com

www.realtystore.com

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2.4

Overall reputation rating based on reviews and complaints

Realtystore.com earns a 2.4-star rating from 0 reviews and 26 complaints, indicating that most home buyers and investors are somewhat dissatisfied with property listings and services.

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Realtystore.com Complaints Page 2 of 2

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2:39 pm UTC
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Realtystore.com L Smart

I have never heard of these people. The first time they stole from my account for one dollar. Then went back into my account and stole another $49.60.

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reply_from_andrew
New York, US
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Nov 12, 2010 6:20 pm UTC

The only way we ever process any fees is if you, or a member of your household, came to our site and signed up for our monthly service. If you have never heard from us, ask your spouse if they signed up for our service. We provide a useful service and charge a fee for it, but we only do so when someone willingly and knowingly goes through our registration process.

If after checking with other members of your household you still have concerns, please contact our Customer Service: [protected].

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3:45 am UTC
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Realtystore.com realty store

I have had attempts of charges to my Visa debit card. I have not authorized any charge to be made to my account from the Realty Store.

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reply_from_andrew
New York, US
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Nov 12, 2010 6:41 pm UTC

I should also say that posting a complaint on a web forum that is not in any way related to our site is an inefficient way to get in touch with us. We have contact info on our site and our Customer Service Department is highly responsive. I only found your post by accident, as checking this board is not part of our normal routines.

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reply_from_andrew
New York, US
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Nov 12, 2010 6:21 pm UTC

Samantha, the only reason that we ever charge any fees to anyone is when they sign up for our monthly service. Please contact our customer service line to address your concerns: [protected]

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Samantha Walsh
Branford, US
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Jun 14, 2010 2:58 pm UTC

I went to the bank this afternoon and I have had an unauthorized charge to my account of 49.60. I would very much appreciate that the money will return back into my accont as soon as possible, because it has lead me to have a nagative balance into my account. If this problem cannot be fixed I will report the issue as soon as possible.

Thankyou
Samantha Walsh

You may reach me by phone [protected] ASAP

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Ryan Fitzgerald
Cheyenne, US
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Feb 24, 2010 6:23 pm UTC

Our terms of service clearly state our service has a monthly fee.
When a user signs up they're exposed to this information and asked to confirm they agree.

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10:15 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

Realtystore.com Scam

I've never heard of this company, I've never done business with them, and they are billing 39.80 to my visa account on Capital One every month. I've just spend 40 minutes having to deal with Capital One on this Scam, having to be tied to my phone line, because I have to stay on the line for them to dispute the charges.

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Ryan Fitzgerald
Cheyenne, US
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Jul 29, 2010 1:52 pm UTC

Dear Wesellyou,
I assure you we're a legitimate company and have no intention of billing someone for services they do not want. However, there is no information here that would help us locate your account or resolve the matter. Please contact our customer service line at [protected].

Best,
Ryan Fitz
Realty Store

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user1711060
Fremont, US
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Aug 13, 2017 3:01 am UTC
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of Ryan Fitzgerald

How do I get my money back these [censor] are embezzleing from me? You should be ashaed of your self. How do you sleep when you go to bed know your stealing from people you sick [censor]. What ethnicity are you anyways?

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11:40 am UTC
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Realtystore.com Refund

I have never register for RealtyStore membership and
I have never used RealtyStore Service, but I have been
charged $39.80 p/month to my Visa account from
07/14/08 till 05/14/09 for $437.80
I sent Application to RealtyStore for refunding on 5/27/09, but I have no respond.

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judy ingreso
Helendale, US
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Oct 04, 2022 6:11 am UTC

I have never ordered your services but have been charged for last 3 months 49,60 per nonth i would like to have these charges removed asap please samuel webb

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Fieldene Danberger
Jacksonville, US
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Jul 23, 2015 11:38 am UTC

shady business that has been given permission to keep charging a card once you sign up for a seven day trial but they obviously put in very fine print that you will continue getting charged $49.60 every month. I contacted them as soon as I saw charge and was sent an email to "file" for a refund but the link did not work so I have to assume that after reading how all of these other people have been ripped of by this shady realty store I am also going to be victimized by them. sad, sad, sad that the government lets these rip off companies get away with this practice of automatically charging peoples cards. something needs to be done about them and FAST!

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Suzette Smith
Pelham, US
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Jun 12, 2013 2:11 pm UTC

RealtyStore.com is working with me to give me a refund.

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Suzette Smith
Pelham, US
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Jun 12, 2013 2:09 pm UTC

Realty Store.com is working with me to give me a refund.

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Juanita G Segura
US
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May 31, 2013 3:39 pm UTC

I have requested before my trial was due to cancel my account. I am no longer in need of it, and I received an email after my cancellation and did not agree to continue the 7 day trial at a lower rate.
I need to be unsubscribe and leave this site/link that I do not use after verbally calling to cancel and email my cancellation response too. That is when they offer me a lower rate because I was closing out the account as I mention above; but I declined the that offer as we. I would kindly like to please request refund my last charges of 49.60 on 5/21/2013 when I had already closed my account with Realty Store, and until finally today one of your agents returned my call and asked me to request the refund in writing in order to receive the full amount. His name is Eddie, and explained if I cancel over the phone; the refund would be pro rated but in I request it in writing I would benefit the full credit refund. I mentioned to him that I do not have a complain against the Realty, I just have no need anymore. Thank you in advance for the so waited explanation and if you have any questions please feel free to contact me by phone or email.
Sincerely, Juanita G. Segura

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Suzette Smith
Pelham, US
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Mar 25, 2013 6:54 pm UTC

Do not get involved with this company. They are scammers and a fraud. I paid $1.00 for 30 trial, but now they have no record I canceled but they could tell I only used it one day. This company should do the right thing without being told!
Suzette Smith

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Norma S Ruggieri
Cumberland, US
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Jan 27, 2013 12:12 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

I am still waiting for my $49.60 refund.Norma Ruggieri, 81 Rutland St, Cranston, R. I
02920. What is the hold up ? I filled out the refund application on line as you requested the end of Dec my email is nruggieri@cox.net.

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MIGUEL PEEZ
Herrin, US
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Dec 03, 2012 10:00 am UTC

I ANITA HAD SIGNED UP FOR THE PROGRAM AND THEY WERE TAKING THE MONEY IN AMOUNT OF 49.00 AND I WAS ANGURY THE LAST 3 MONTHS AND I FINALLY CALLED AND YES THEY PUT IN BACK ON CARD AND THE GUY TOLD ME THAT THE LAST 2 MONTHS THEY WERE GOING TO SEND ME A LETTER IN MAIL TO PUT THE OTHER AMOUNT ON CARD BUT I HAVENT HEARD ANYTHING SO I CALLED TODAY AND THE LADY TOKLD ME TO DO THE LETTER ON COMPUTER THAT REALLY STINKS IF YOU DONT KNOW ANYTHING ON COMPUTERS EVERYTHING NOW IS ALL ON STUPID COMPUTERS, I AM NOT VERY HAPPY WITH THEM AT ALL. FROM ANITA GONZALEZ

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eva schmid
US
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Jul 01, 2012 5:41 pm UTC

I, Eva Schmid sign up for 7 days trial. and the realty store keep charging the $44.90. My credit card co. told me to go on nothing like my account come on. . i will report a fraud. or what could i do, the criminals having a haven in the .

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Sherry Grove
Cortland, US
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Jan 11, 2012 9:17 pm UTC

I did sign up for a $1 7 day trial membership, and while my bank paid the fee, I have been repeatedly denied access to the site - I only pray they do not continue to charge me, that would be tragic - I think realtystore is a sham!

ComplaintsBoard
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9:01 am UTC
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This review was chosen algorithmically as the most valued customer feedback.

I completely agree, stay away from this company. They use shady practices in order to steal money from unsuspecting people. I've just reviewed my bank statements and found yet another $49.60 charge. My husband swears he called and cancelled after the first fraudulent charge. But yet here it is again. This company is exhorting money from two naive young...

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  1. Realtystore.com Contacts

  2. Realtystore.com phone numbers
    Click up if you have successfully reached Realtystore.com by calling +1 (800) 473-1783 phone number 0 0 users reported that they have successfully reached Realtystore.com by calling +1 (800) 473-1783 phone number Click down if you have unsuccessfully reached Realtystore.com by calling +1 (800) 473-1783 phone number 0 0 users reported that they have UNsuccessfully reached Realtystore.com by calling +1 (800) 473-1783 phone number
  3. Realtystore.com emails
  4. Realtystore.com address
    600 Pine Ave., Goleta, California, 93117, United States
  5. Realtystore.com social media
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    Jul 03, 2026
Realtystore.com Category
Realtystore.com is ranked 1 among 3 companies in the Real Estate Listings category

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Mon 6:00 am - 6:00 pm Tue 6:00 am - 6:00 pm Wed 6:00 am - 6:00 pm Thu 6:00 am - 6:00 pm Fri 6:00 am - 6:00 pm Sat 9:00 am - 5:00 pm Sun 9:00 am - 5:00 pm