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Real Star Property Management Customer Service Phone, Email, Contacts

Real Star Property Management
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Real Star Property Management Complaints 3

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Real Star Property Management The place at *** was wrongly advertised as 2820 sq ft when it's actually 2,376, according to the

The place at *** was wrongly advertised as 2820 sq ft when it's actually 2,376, according to the VA appraisal. One of the Agents from Real Star Property Management made this mistake. I told the Agent about the error, but they didn't fix it and keep advertising it wrong. They won't correct the issue. Please let the company know so they can fix it. The agent's info is listed below.

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Real Star Property Management We rented our property through Real Star and trusted them to take care of it

We rented our property through Real Star and trusted them to take care of it. They told us we needed to replace the carpets in two rooms, so we did. We got complaints from our neighbors about our tenants running an illegal childcare service in our home. We called Real Star and asked them to check it out. The pictures clearly showed that the property was being used as a daycare, but they couldn't provide solid evidence, so the complaint was dismissed. After that, we decided not to renew with Real Star or our tenants.

Two weeks after the tenants moved out, we received our keys back and there were "no damages" and no charges. However, when my realtor took over the property, it had a strong smell of weed. I called Real Star and told them about it, but they claimed it had been more than a month since the tenants left, which wasn't true. They then arranged for my realtor to visit the property and said that during the inspection, they suspected the tenants were growing weed, but couldn't prove it, so they didn't charge them.

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Real Star Property Management We recently moved back into our home in Killeen after being gone for 2 and a half years due to a military Permanent Change of Station

We recently moved back into our home in Killeen after being gone for 2 and a half years due to a military Permanent Change of Station. My tenants had placed a few work orders for AC, which seemed odd since the unit was only 2 years old. On 2 different occasions, less than 3 months apart, I was charged nearly $600 from Quality Air Service of Temple. I read the work order details on the first one, and it said that the company put 10 pounds of 410a and charged close to $250. On the second work order, which was no less than 3 months apart, it said that they tightened loose wires and did some kind of cleaning, and I got charged nearly $300. I called the owner of the AC company in Temple, and he sounded somewhat defensive of the services performed, so I called Real Star and requested all work orders go through me. The maintenance tech tried to caution against it, but I successfully changed it so work orders would go through me. A few months after the tenants placed a work order claiming the AC didn't work and of a strange smell. I contacted a local company, and they cleaned the condenser and said the AC worked fine, and they only charged me the service fee to go to the home and did not charge me for parts or labor. Now that I moved back, my fence is damaged, and after providing 2 different estimates and getting the one of the lesser dollar amount approved, I conveniently only owe Real Star Property Management only $591. I'm being charged for the utilities while the home was getting prepped for me and my family after the tenants left, which is understandable, but I'm also being charged for services done to correct normal wear and tear like nails in the wall, painting, my carpets, and even my flower bed. There are still several nails and screws in the wall, spots where paint is chipped or scraped, stains on my carpet, and upon inspection, the weed preventer/tarp in my flower bed was never changed, so we had to take all the mulch out, replace the weed preventer tarp, and put new mulch on. My fence is damaged to the point that it leans halfway into the neighbor's yard, and several pickets have been chewed by the tenant's dog. Also, the company that provides the services to replace the normal wear and tear, Standard Maintenance Company LLC, has the owners of Real Star Property Management as their president and vice president. I have several pictures to prove that those services were not performed as claimed, and the painting they did was used with gloss finish paint, but my walls are painted with eggshell finish, so there are several blotches of shiny spots on my walls, in addition to several nail holes and several nails and screws still in the wall. My wife emailed these pictures to Isaac and even called, but apparently, he went to lunch and never returned her call. I guess the only bright side is that I have until the end of the year to pay them the $591 I owe them.

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Is Real Star Property Management Legit?

Real Star Property Management earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Real Star Property Management to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Real Star Property Management is known for their high standards and safety. If you're thinking about dealing with Real Star Property Management, it's wise to check how they handle complaints.

We found clear and detailed contact information for Real Star Property Management. The company provides a physical address, phone number, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Real Star Property Management has registered the domain name for realstarmanage.com for more than one year, which may indicate stability and longevity.

Realstarmanage.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Realstarmanage.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Realstarmanage.com you are considering visiting, which is associated with Real Star Property Management, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

However ComplaintsBoard has detected that:

  • Realstarmanage.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The realstarmanage.com may offer a niche product or service that is only of interest to a smaller audience.
  • Real Star Property Management protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

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About Real Star Property Management

Screenshot Real Star Property Management
Real Star Property Management, found at realstarmanage.com, is a highly reputable and trusted property management company that offers a comprehensive range of services to property owners and tenants alike. With a proven track record of excellence, Real Star Property Management has established itself as a leader in the industry, providing top-notch management solutions for residential and commercial properties.

One of the key strengths of Real Star Property Management is its team of experienced professionals who are dedicated to delivering exceptional service. These experts possess a deep understanding of the real estate market and are well-versed in the intricacies of property management. Their expertise allows them to effectively handle all aspects of property management, including marketing, tenant screening, lease agreements, rent collection, maintenance, and more.

Real Star Property Management takes great pride in its commitment to transparency and open communication. They prioritize building strong relationships with both property owners and tenants, ensuring that all parties are well-informed and satisfied. By maintaining clear lines of communication, they are able to address any concerns or issues promptly and efficiently, fostering a positive and harmonious environment for all involved.

Furthermore, Real Star Property Management utilizes cutting-edge technology and innovative tools to streamline their operations and provide the highest level of service. Their online platform allows property owners to access real-time financial reports, track maintenance requests, and communicate with the management team conveniently. This digital approach enhances efficiency and convenience, making property management a seamless experience for all stakeholders.

Real Star Property Management's commitment to excellence extends beyond day-to-day operations. They are dedicated to staying up-to-date with industry trends and regulations, ensuring that their clients receive the most current and relevant advice. By staying informed and adapting to changes in the market, they are able to provide strategic guidance to property owners, maximizing their investment potential.

In summary, Real Star Property Management is a trusted and reliable property management company that offers a comprehensive range of services. With a team of experienced professionals, a commitment to transparency, and a focus on utilizing technology, they provide exceptional management solutions for both residential and commercial properties. Whether you are a property owner looking for a reliable management partner or a tenant seeking a well-maintained property, Real Star Property Management is the go-to choice for all your property management needs.

Overview of Real Star Property Management complaint handling

Real Star Property Management reviews first appeared on Complaints Board on Jul 3, 2023. The latest review The place at **** ***** ***** ******** **** ******** ***** ***** was wrongly advertised as 2820 sq ft when it's actually 2,376, according to the was posted on Jul 7, 2023. Real Star Property Management has an average consumer rating of 1 stars from 3 reviews. Real Star Property Management has resolved 0 complaints.
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  1. Real Star Property Management Contacts

  2. Real Star Property Management phone numbers
    +1 (254) 935-2392
    +1 (254) 935-2392
    Click up if you have successfully reached Real Star Property Management by calling +1 (254) 935-2392 phone number 0 0 users reported that they have successfully reached Real Star Property Management by calling +1 (254) 935-2392 phone number Click down if you have unsuccessfully reached Real Star Property Management by calling +1 (254) 935-2392 phone number 0 0 users reported that they have UNsuccessfully reached Real Star Property Management by calling +1 (254) 935-2392 phone number
  3. Real Star Property Management emails
  4. Real Star Property Management address
    1506 Paseo Del Plata Ste 200, Temple, Texas, 76502-3490, United States
  5. Real Star Property Management social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
Real Star Property Management Category
Real Star Property Management is ranked 694 among 739 companies in the Other category

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