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I just don't understand why they keep delivering propane when I do not need it or ask for it. They added over a thousand dollars to a bill that I am already struggling to pay, then shut it off until I pay the bill in full. with 18% interest charges. Despite many requests to only delivery when I call them, they keep delivering (I know they delivered again so they could bill me the highest seasonal rate). Don't I have any consumer rights?
The complaint has been investigated and resolved to the customer’s satisfaction.
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On the 8th of March I received a bill from Surburban Propane charging me $6.69/ Gal. After calling other company's I found out their product is almost half the costs of propane and they also don't charge $50 in tank rental that Suburban does!