Start asking them why they can't speak English? Are they legally? if they are, they they should be able to speak English. There are signs everywhere!
It's called a 2nd opinion. You ignorant pet owners should take some responsibility. Before you attack me, I take calls from you [censored]es all day. "I think my animal is dying! He hasn't been eating for 3 days, and has been breathing heavy and can't stand up anymore." "Can you be here in 30 minutes?" "Hm...welll...no, I have to pick up my kid from school. Can I just come next week?"
Your pet is suffering you say? Ask yourself ONE question: "Who has been taking "care" of my pet?"
You need to backup your claim with something more than "lawsuit pending". It doesn't go to court until you follow the process through the veterinary board.
Sounds like he did treat the pet first.
I work for an animal hospital.
We NEVER, EVER EVER EVER allow a sedated pet to leave our care until they are fully awake, alert and responsive. We will take all the time necessary to demo how to give meds, and our nurses explain the doses, and then when we charge you out, we go over everything AGAIN. We make sure everything was explained to you, go over the doses again, then explain every single charge. Our clients standing in front of us are the priority...professionalism and excellent training and proper time management are why we can handle emergencies while processing regular appointments.
We never work alone so that there is always another person able to field the rest of the work while the other person is dealing with the client.
I am appalled at the behavior of this hospital staff and the doctors. It's simply bullsh-- to have allowed you to leave with your cat when he was "limp". This angers me beyond belief!
I am also I cat mom who has a little guy that is prone to urinary blockages. You won;t know this until it happens...some cats never have a problem. He was cath'd once, I said never again. Making sure he was getting enough water (this is sometimes the reason they get blocked in the first place - they need water and wet food!) I discovered my guy simply didn't like the water dish...he preferred the sink! So I left bottled water in the sink every day. Whatever works to get him to drink! I also purchased a natural cranberry powder supplement for his food. That was 4 years ago. No more blockages since. (He still doesn't like the dish, but he seems to like this coffee mug with the pic of a dog on it! :)
I am so sorry for your loss. Shame on Banfield. (By the way, we never refer anyone to them for a reason.)
I completely agree. The masses have gotten to be incredibly self-centered toward anyone in customer service. I actually had a customer snap her fingers at me after demanding something and wanted it NOW. She ended up having to wait 20 mins. while I tended to the polite and intelligent people. Oops. Did I forget to tell someone she was waiting for something? Damn right I did. lol
Why does anyone go to the hacks at Massage Envy? Massage Envy is a cheap service for a back rub. You're getting what you pay for, people. A true professional massage therapist will work with you regarding your issues, set a plan based on your health not your $$, and not just be concerned with "membership" bonuses. Contact http://www.amtamassage.org and locate a real therapist in your area.
