The complaint has been investigated and resolved to the customer’s satisfaction.
Vida Chenier and Paul Chenier - Licensed Illinois Realtors - numbers 475107166 and 475107299. Conducting illegal transactions with tenants. They have foreclosed on 4 properties and left tenants stranded, stealing their money. It's all public record.
The complaint has been investigated and resolved to the customer’s satisfaction.
First, the phone is frequently down on claim days, and people cannot file their claims at all.
Secondly, they are misinforming people regarding the wait time on hold...being the 5th person in line takes 80 mins.?? I was on hold one day for 3 hrs.
Lastly, the agents are currently misinforming people regarding the status of their Appeals. I have been told...
