Activity by Anon
Lisle, US
Registration date: Nov 12, 2009
0 helpful votes
Complaints
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Anon’s complaints
Nov 12, 2009
11:34 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
First, the phone is frequently down on claim days, and people cannot file their claims at all.
Secondly, they are misinforming people regarding the wait time on hold...being the 5th person in line takes 80 mins.?? I was on hold one day for 3 hrs.
Lastly, the agents are currently misinforming people regarding the status of their Appeals. I have been told...