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Online Customer Service

New York, US
Registration date: Oct 12, 2009
0 helpful votes

Online Customer Service’s comments

Dec 21, 2009
11:34 am EST
Our company handles some aspects of Customer Support for Bonus programs Rebate Millionaire and Network Agenda that may come with the Google Easy Street program you have mentioned. I came across your posting on this site but was not able to locate an account for you with the limited information you provided.

We offer the trial periods to give our clients a chance to use the services and see the value before they are billed. The trial period for Network Agenda and Rebate Millionaire is free for 14-30 days from the order date, depending on which bonus applies. However we do not provide customer service for the Google Easy Street program you have mentioned.

For billing information or any other questions regarding Network Agenda, contact customer service at [protected] 8am to 5pm, Mon - Fri, MDT.. For assistance with your Rebate Millionaire contact customer service at [protected]
9am-12am EST Monday-Friday and 9am-7:30pm EST Saturday and Sunday. There you will find an agent who will be happy to assist you in trying to locate an account and add addressing your concerns.

If you are another customer that is reading this and you have already tried customer service, but feel that we have failed you in some way or you feel you weren't treated fairly, please call me directly at [protected], or email me at customerservice@cshelp.org, I will be happy to address your concerns ASAP.

Sincerely,
Online Customer Service
Dec 23, 2009
12:58 pm EST
Our company handles some aspects of Customer Support for Bonus programs that may come with the Google Easy Street program. I came across your posting on this site but was not able to locate an account for you with the information you provided.

We offer the trial periods to give our clients a chance to use the services and see the value before they are billed. The trial periods are free for 14-30 days from the order date, depending on which bonus applies. However we do not provide customer service for the Google Easy Street program you have mentioned.

If you believe you have been enrolled with our bonus programs and need assistance, please contact customer service at: [protected] 9 am-12am EST Monday-Friday and 9am-7:30pm EST Saturday and Sunday. There you will find an agent who will be happy to assist you.

If you are another customer that is reading this and you feel that we have failed you in some way or you feel you weren't treated fairly please call me directly at [protected] or email me at customerservice@cshelp.org I will be happy to address your concerns ASAP.

Sincerely,
Online Customer Support
Dec 29, 2009
3:04 pm EST
I apologize for any confusion you may have experienced concerning our customer service number. The number the agent gave you is the number for the customer service department for the product being sold and it has no connection to the number the sales agent is calling from. The free Grant CD was being offered to you because you entered your initial information onto one of our sales pages.

Unfortunately we do not accept pay pal cards as a form of payment and I would like to apologize for the behavior of the sales representative, they should not have hung up. If you would contact us with the name of the agent we will quickly address this concern. Our highest priority is to provide quality programs and the highest quality of customer service for all of our customer.

You can contact customer service at [protected] or you may call me directly at [protected], or email me at customerservice@cshelp.org, I will be happy to address your concerns.

Sincerely,
Online Customer Support
Dec 30, 2009
3:21 pm EST
Our company handles some aspects of Customer Support for a program called Network Agenda, which may show on a billing statement as OfficeAgenda.com or NA31com.
If you have received a charge from Network Agenda, then with the order of a Google or Grant CD, CD download or Ebook program, you also received a free trial period for Network Agenda. We offer the trial period to give our clients a chance to use the services and see the value before they are billed. The trial period for Network Agenda is free for 21-30 days from the order date, depending on which bonus applies, and we would not have charged you had you called customer service and canceled during the trial period as it is not our desire to bill clients who do not want the membership after the free trial offer ends.

For assistance with your charge from OfficeAgenda.com, please contact Network Agenda customer service at [protected] and there you will find an agent who will be happy to assist you in trying to locate an account and addressing your concerns.

If you are another customer that is reading this and you have already tried customer service, but feel that we have failed you in some way or you feel you weren't treated fairly, please call me directly at [protected], or email me at customerservice@cshelp.org, I will be happy to address your concerns ASAP.

Sincerely,
Online Customer Support
Dec 30, 2009
3:55 pm EST
I apologize for any misunderstandings that might have occurred when you were purchasing your dietary supplements online. Fitness hub or Fit Factory as well as Cost Smasher are companions programs that comes with various products of this type.
Fit and Slim or Fit Factory offers our customers a personal trainer you can converse with daily, pictures, music links; it offers links to recipes and menu planning. This program also offers a variety of diets for special needs that can be customized to fit your weight loss goals.

All pertinent information is provided for you before entering any method of payment information for your supplement. This provides you access to all the terms and disclosures as well as Customer service numbers for your product and the companion program that accompanies it for great support and success with your product.

If you are another client that is reading this and feel you we have failed you in any way, I would like to opportunity to make it right. I can be reached on my cell phone at [protected] or via email at customerservice@cshelp.org

Sincerely,
Online Customer Support
I apologize for any misunderstanding regarding the services you've been receiving from some of the programs our company represents. We do not provide customer service for Home source but it may have accompanied and Google or Grant CD.

There are no commitments with the product however there is a bonus free trial period to membership websites that accompanies the CD Download and we do our best to disclose this as it is stated several times throughout the ordering process - on the sales page, the order page, the confirmation page and the thank you email, it is then also explained in the first paragraph of the Terms and Conditions of the offer. We offer the trial periods to give our clients a chance to use the services and see the value of them for themselves before they are billed for them.

For questions or to cancel the Grant or Google program you may have ordered call [protected]. Customer service hours are 9am-12am EST Monday-Friday and 9am-7:30pm EST Saturday and Sunday.

You can contact Home Source at: [protected]

If you are another customer that is reading this and you have already tried customer service, but feel that we have failed you in some way or you feel you weren't treated fairly please call me directly at [protected], or email me at customerservice@cshelp.org, I will be happy to address your concerns ASAP.

Sincerely,
Online Customer Support
If you have received a charge in regards to Google Money Profit, it is very likely associated with the order of one of our promotional Grant or Google CD's and I apologize for any misunderstanding regarding the services you've been receiving from our company. There are no commitments with the free product however, there are bonus free trial periods to membership websites that accompany the free CD and we do our best to disclose this as it is stated several times throughout the ordering process - on the sales page, the order page, the confirmation page and the thank you email. It is then also explained in the first paragraph of the Terms and Conditions of the offer. We offer the trial periods to give our clients a chance to use the services and see the value of them for themselves before they are billed. The trial periods are free for 7-30 days from the order date depending on which bonuses apply and we would not have charged you had you called customer service and canceled during the trial period as it is not our desire to bill clients who do not want the membership after the free trial offer ends.

The following is the first paragraph of the Terms and Conditions of the offer (the Terms and Conditions and Privacy Policy links can be found on every page of the sales ad):

Bonus Material Terms and Termination.
By purchasing this product, you agree to adhere to the termination agreement as outlined on the order page, confirmation of order page, and confirmation email, which is that you, the buyer, are not entitled to a refund of the upfront cost of any shipping and handling that may or may not have been charged to you for delivery of said product. Furthermore, any free trials that may or may not be offered with this product are only free during the said allotted time of the free trial period as outlined within the product sales page, confirmation of order page, and confirmation email. If you have not cancelled the free bonus within the free trial period (if offered on product purchasing), you are agreeing to purchase the bonus material and/or service at a monthly reoccurring cost. This can be cancelled by calling the customer service number provided in the confirmation email between the hours of 9AM and 9PM EST M-F and stating your desire to cancel said bonus material. However, in order to not be charged any future reoccurring cost, please give ample time (2 business days) to be cancelled out of any reoccurring billing system before the next scheduled charge to your account (this does not apply during any trial period). Not canceling trial programs constitutes authorization, by you, the buyer, for any charges (as outlined) for the associated bonus service until your request to cancel has been received by our customer service staff. By not canceling the bonus program during the trial period or prior to two days before a scheduled billing cycle, you agree that any reoccurring charges billed to you will be non-refundable.

As you can see the Terms direct the customer to the sales page, confirmation of order page and the confirmation email where all pertinent information is provided to the customer before, during and after placing their order.

Customer Service can be reached at [protected] and they will be happy to assist you.

If you are another customer that is reading this and you have already tried customer service, but feel that we have failed you in some way or you feel you weren't treated fairly please call me directly at [protected], or email me at customerservice@cshelp.org, I will be happy to address your concerns ASAP.

Sincerely,
Online Customer Support
Jan 05, 2010
11:55 am EST
Our company provides customer service for some Click Money programs, but as there are several companies out there that teach Search Engine Marketing, and based on the limited information provided in this post, I am not able to locate an account and determine if this is our program or not.

It is possible that the program you ordered is one that our company does not represent, but we will be very happy to search our company's information, and if this is one of our programs, assist you with your concerns.

Customer Service can be reached by calling [protected] and they will be happy to assist you in trying to locate an account and addressing your concerns.

If you are another Click Money customer that is reading this and you have already tried customer service, but have additional questions or concerns, please contact me directly at [protected], or email me at customerservice@cshelp.org, I will be happy to assist you ASAP.

Sincerely,
Online Customer Support
Jan 05, 2010
12:29 pm EST
Our company provides customer service for some Click Money programs, but as there are several companies out there that teach Search Engine Marketing, it is difficult to determine if the program you ordered is one that we represent based on the limited information provided in the complaint.

If this is one of our programs, we certainly would like to assist you with your concerns as it is not our desire to bill clients who do not want the membership after the free trial offer.

Customer Service can be reached in the U.S. by calling: [protected], and for our International Customers in the United Kingdom: [protected], and there an agent will be happy to assist you in trying to locate an account and addressing your concerns.

If you have already contacted customer service above and feel you were not treated fairly, or would like to discuss any additional issues, please call me directly at [protected] or you may email me at customerservice@cshelp.org and I will promptly assist you.

If you are another Click Money customer reading this and you have tried customer service and feel that we have failed you, or you feel you were mistreated in any way, please contact me directly and the phone number or customer service email address above and I will be happy to address your concerns ASAP.

Sincerely,
Online Customer Support
Jan 05, 2010
1:02 pm EST
Our company provides customer service for some Click Money programs, but as there are several companies out there that teach Search Engine Marketing, it is difficult to determine if the program you ordered is one that we represent based on the limited information provided in the complaint.

If this is one of our programs, we certainly would like to assist you with your concerns as it is not our desire to bill clients who do not want the membership after the free trial offer.

Our Customer Service for Click Money can be reached in the U.S. by calling: [protected], and for our International Customers in Australia: [protected], and there an agent will be happy to assist you in trying to locate an account and addressing your concerns.

If you have already contacted customer service above and feel you were not treated fairly, or would like to discuss any additional issues, please call me directly at [protected] or you may email me at customerservice@cshelp.org and I will promptly assist you.

If you are another Click Money customer reading this and you have tried customer service and feel that we have failed you, or you feel you were mistreated in any way, please contact me directly and the phone number or customer service email address above and I will be happy to address your concerns ASAP.

Sincerely,
Online Customer Support
Jan 05, 2010
1:22 pm EST
Our company handles some aspects of Customer Support for a program called Network Agenda, which may show on a billing statement as NA31com.

If you have received a charge from Network Agenda, then with the order of a Google or Grant CD, CD download or Ebook program, you also received a free trial period for Network Agenda. We offer the trial period to give our clients a chance to use the services and see the value before they are billed. The trial period for Network Agenda is free for 21-30 days from the order date, depending on which bonus applies, and we would not have charged you had you called customer service and canceled during the trial period as it is not our desire to bill clients who do not want the membership after the free trial offer ends.

For assistance with your charge from NA31COM, please contact Network Agenda customer service at [protected], or [protected], and there you will find an agent who will be happy to assist you in trying to locate an account and addressing your concerns.

If you are another customer that is reading this and you have already tried Network Agenda customer service, but feel that we have failed you in some way or you feel you weren't treated fairly, please call me directly at [protected], or email me at customerservice@cshelp.org, I will be happy to address your concerns ASAP.

Sincerely,
Online Customer Support
Jan 05, 2010
1:26 pm EST
Our company handles some aspects of Customer Support for a program called Network Agenda, which may show on a billing statement as NA31com.

If you have received a charge from Network Agenda, then with the order of a Google or Grant CD, CD download or Ebook program, you also received a free trial period for Network Agenda. We offer the trial period to give our clients a chance to use the services and see the value before they are billed. The trial period for Network Agenda is free for 21-30 days from the order date, depending on which bonus applies, and we would not have charged you had you called customer service and canceled during the trial period as it is not our desire to bill clients who do not want the membership after the free trial offer ends.

For assistance with your charge from NA31COM, please contact Network Agenda customer service at [protected], or [protected], and there you will find an agent who will be happy to assist you in trying to locate an account and addressing your concerns.

If you are another customer that is reading this and you have already tried customer service, but feel that we have failed you in some way or you feel you weren't treated fairly, please call me directly at [protected], or email me at customerservice@cshelp.org, I will be happy to address your concerns ASAP.

Sincerely,
Online Customer Support
Our company represents some of the Fit Factory programs, which may come as a companion program with various health and dietary products that are purchased online and I apologize for any misunderstandings that might have occurred when you placed your order. All pertinent information about Fit Factory is provided to the customer before entering any method of payment information - this provides access to all the terms and disclosures, as well as Customer service numbers for the product and the companion program that accompanies it, for the best support and success with your purchase.

For assistance, please contact customer service at [protected] and there you will find an agent waiting to assist you with your concerns.

If you are another customer that is reading this and you have already tried customer service, but feel that we have failed you in some way or you feel you weren't treated fairly please call me directly at [protected], or email me at customerservice@cshelp.org, I will be happy to address your concerns ASAP.

Sincerely,
Online Customer Support
Our company represents some of the Fit Factory programs and I apologize for any misunderstanding that may have occurred when you canceled your Fit Factory Membership.

Your post mentioned that you have contacted Customer service, and our company strives to give the highest standard of quality customer care. If you feel you were not treated fairly, or would like to discuss additional issues, please contact me directly at [protected], or you may email me at customerservice@cshelp.org, and I will be happy to assist you with your concerns.

If you are another customer reading this and you have tried customer service and feel that we have failed you, or you feel you were mistreated in any way, please call me directly and the number above, or the customer service email, and I will be happy to address your concerns ASAP.

Sincerely,
Online Customer Support
Our company represents some of the Fit Factory programs, which may show on a billing statement as "My Healthy Hub" or "My Trainer" and I apologize for any misunderstanding that may have occurred when you ordered your dietary product - Fit Factory is a companion program that comes with various products of this type, and by calling to cancel the product, did not also cancel the Fit Factory program.

All pertinent information about Fit Factory was provided when payment information was entered for your product and before final submission of your order - this provided you access to all the terms and disclosures, as well as all Customer service numbers, for greatest support and success with your product.

Your post mentioned that you have already contacted Customer service at [protected]. Our company strives to give the highest standard of quality customer care, and if you feel you were not treated fairly, or would like to discuss additional issues, please contact me directly at [protected], or you may email me at customerservice@cshelp.org, and I will be happy to assist you with your concerns.

If you are another customer reading this and you have tried customer service and feel that we have failed you, or you feel you were mistreated in any way, please call me directly and the number above, or the customer service email, and I will be happy to address your concerns ASAP.

Sincerely,
Online Customer Support
Jan 14, 2010
2:11 pm EST
Our company provides customer service for some Click Money programs, but as there are several companies out there that teach Search Engine Marketing, it is difficult to determine if the program you ordered is one that we represent based on the limited information provided in the complaint.

If this is one of our programs, we certainly would like to assist you with your concerns as it is not our desire to bill clients who do not want the membership after the free trial offer.

Customer Service can be reached in the U.S. by calling: [protected], and for our International Customers in the United Kingdom: [protected] where an agent will be happy to assist you in trying to locate an account and addressing your concerns.

If you have already contacted customer service and feel you were not treated fairly, or would like to discuss any additional issues, please call me directly at [protected] or you may email me at customerservice@cshelp.org and I will promptly assist you.

If you are another Click Money customer reading this and you have tried customer service and feel that we have failed you, or you feel you were mistreated in any way, please contact me directly and the phone number or customer service email address above and I will be happy to address your concerns ASAP.

Sincerely,
Online Customer Support
Jan 14, 2010
2:20 pm EST
Our company provides customer service for some Click Money programs, but as there are several companies out there that teach Search Engine Marketing, it is difficult to determine if the program you ordered is one that we represent based on the limited information provided in the complaint.

If this is one of our programs, we certainly would like to assist you with your concerns as it is not our desire to bill clients who do not want the membership after the free trial offer.

Customer Service can be reached in the U.S. by calling: [protected], and for our International Customers in the United Kingdom: [protected] where an agent will be happy to assist you in trying to locate an account and addressing your concerns.

If you have already contacted customer service and feel you were not treated fairly, or would like to discuss any additional issues, please call me directly at [protected] or you may email me at customerservice@cshelp.org and I will promptly assist you.

If you are another Click Money customer reading this and you have tried customer service and feel that we have failed you, or you feel you were mistreated in any way, please contact me directly and the phone number or customer service email address above and I will be happy to address your concerns ASAP.

Sincerely,
Online Customer Support
Jan 19, 2010
4:00 pm EST
I apologize for any misunderstanding regarding the services you've been receiving from our company. There are no commitments with the free product you ordered however there are bonus free trial periods to membership websites that accompany the free CD/Download and we do our best to disclose this as it is stated several times throughout the ordering process - on the sales page, the order page, the confirmation page and the thank you email, it is then also explained in the first paragraph of the Terms and Conditions of the offer. We offer the trial periods to give our clients a chance to use the services and see the value of them for themselves before they are billed for them. The trial periods are free for 7-30 days from the order date depending on which bonuses apply and we would not have charged you had you called customer service and canceled during the trial period as it is not our desire to bill clients who do not want the membership after the free trial offer ends.

Customer Service can be reached in the U.S. by calling: [protected], and for our International Customers in Australia: [protected] where an agent will be happy to assist you in trying to locate an account and addressing your concerns.

If you have already contacted customer service and feel you were not treated fairly, or would like to discuss any additional issues, please call me directly at [protected] or you may email me at customerservice@cshelp.org and I will promptly assist you.

If you are another Click Money customer reading this and you have tried customer service and feel that we have failed you, or you feel you were mistreated in any way, please contact me directly and the phone number or customer service email address above and I will be happy to address your concerns ASAP.

Sincerely,
Online Customer Support
Jan 20, 2010
4:41 pm EST
Our company represents some of the Fit Factory/Diets Central programs which may show on a billing statement as Webshape. Fit Factory is a companion program that comes with various online health products or dietary supplements and I apologize for any misunderstanding that might have occurred when you purchased your product online.

All pertinent information about Fit Factory was provided when payment information was entered for your product and before final submission of your order - this provided you access to all the terms and disclosures, as well as Customer service numbers, for greatest support and success with your product.

Here is the disclosure that is directly on the sales page before final submission of your order:
"As special bonus gifts, we're offering you free 14-day Trial Membership to Diets Central and a free 21-day Trial Membership to SmashCosts. By checking the acceptance box, you will be enrolled in the Fit Factory and CostSmashers programs. These are free trials, with no obligation to continue. You can cancel at any time during your 14-day or 21-day trials by calling [protected]-5361M-F, 24 hours a day and you will be charged nothing. If you like your memberships simply do nothing and you'll automatically be charged only $29.95 a month for Fit Factory and $2.97 a month for CostSmashers memberships. Remember, you will not be charged for the free trials, and you can cancel at any time.
The customer is also given the opportunity to opt-out of the Fit Factory trial membership before submitting their order.

Your post mentioned that you have already contacted Customer service. Our company strives to give the highest standard of quality customer service, and if you feel you were not treated fairly, or would like to discuss additional issues, please contact me directly at [protected], or you may email me at customerservice@cshelp.org, and I will be happy to assist you with your concerns.

If you are another customer reading this and you have tried customer service and feel that we have failed you, or you feel you were mistreated in any way, please call me directly and the number above, or the customer service email, and I will be happy to address your concerns ASAP.

Sincerely,
Online Customer Support
Jan 27, 2010
8:56 am EST
Char123,

The charges you have mentioned from grantsite, networkagenda, GMP and fedgrantusa are most likely associated with the order of a promotional Grant or Google CD or a CD download and I apologize for any misunderstanding regarding the services you've been receiving from our company. There are no commitments with the free product - however, there are bonus free trial periods to membership websites that accompany the free CD and we do our best to disclose this as it is stated several times throughout the ordering process - on the sales page, the order page, in the confirmation email and it is also explained in the 1st paragraph of the Terms and Conditions of the offer. We offer the trial periods to give our clients a chance to use the services and see the value of it for themselves before they are billed. The trial periods are free for 7-30 days from the order date depending on which bonuses apply.

We would not have charged you had you called customer service and canceled during the trial periods - it is not our desire to bill clients who do not want the memberships after the free trial offer. The Terms and Disclosures are posted directly on the sales page where you input your credit card information just below the "Submit" Button.

Unfortunately, we are unable to locate an account for you as there is limited information on this post. In order to assist you, we will need more information, such as your full name/zip code, contact phone # and/or an email address so we may attempt locate your information.

If you have not yet contacted Customer Service, please call [protected] and there you will find an agent happy to assist you with your concerns.

If you are another customer that is reading this and you have already tried customer service, but feel that we have failed you in some way or you feel you weren't treated fairly, please call me directly at [protected] or email me at customerservice@cshelp.org, I will be happy to address your concerns ASAP.

Sincerely,
Online Customer Support
Our company represents some of the Fit Factory programs, which may show on a billing statement as HubHealthy. Fit Factory is a companion program that comes with various online health products or dietary supplements and I apologize for any misunderstanding that might have occurred when you purchased your product online.

Fit Factory offers our customers live chat support with licensed Fitness Trainers and Dietitians, flash galleries for yoga and workouts, links to recipes and can also assist with menu planning. This program also offers a variety of diets for special needs that can be customized to fit your nutrition and/or weight loss goals.

All pertinent information about Fit Factory was provided when payment information was entered for your product and before final submission of your order - this provided you access to all the terms and disclosures, as well as Customer service numbers, for greatest support and success with your product.

Customer service for Fit Factory can be reached at [protected].

If you are another customer that is reading this and you have already tried customer service, but feel that we have failed you in some way or you feel you weren't treated fairly please call me directly at [protected], or email me at customerservice@cshelp.org, I will be happy to address your concerns ASAP.

Sincerely,
Online Customer Support
Jan 28, 2010
11:56 am EST
noni68,

I apologize for any misunderstanding regarding the services you've been receiving from our company. There are no commitments with the free product however, there are bonus free trial periods to membership websites that accompany the free CD download and we do our best to disclose this as it is stated several times throughout the ordering process - on the sales page, the order page, the confirmation page and the thank you email, it is then also explained in the first paragraph of the Terms and Conditions of the offer. We offer the trial periods to give our clients a chance to use the services and see the value of them for themselves before they are billed for them.

The trial periods are free for 7-30 days from the order date depending on which bonuses apply and we would not have charged you had you called customer service and canceled during the trial period as it is not our desire to bill clients who do not want the membership after the free trial offer ends.

The following is directly from the Terms and Conditions of the offer (the Terms and Conditions and Privacy Policy links can be found on every page of the sales ad)
Handling & Other Fees:
"Upon submitting a request for Membership, a Member ID and Password are assigned to you and can be used to gain access to profitprofusion.com. The initial handling charge of three dollars and eighty eight cents, includes the google profusion kit as well as three days worth of access to the profitprofusion.com website. After three days, if you choose not to cancel, your first monthly membership fee of fifty nine dollars and ninty five cents will not be refunded. Membership fees will be charged to the credit card used by you to complete the transaction. Prior charges for all programs are non-refundable but bonus subscriptions can be cancelled and future charges stopped at any time by calling toll-free [protected]. If you choose to sign up for this product and pay the recurring monthly charges using a debit card you hereby provide pre-authorization and consent that profitprofusion.com may charge sixty dollars on a monthly basis. You may stop payment on any pre-authorized charge by notifying profitprofusion.com at least three business days prior to the scheduled charge date. You agree your pre-authorization and written consent to charge your debit card is given in electronic form by submitting the request for the membership, and that an electronic signature is sufficient to authenticate your authorization to charge the debit card. You further agree that these terms and conditions shall be your copy of your pre-authorization for the debit card. Upon completion of the order form, should your credit card be declined, we may, at our option continue to try to authorize your purchase on future dates. Your acceptance of these terms indicates your additional acceptance that should your purchase of either the shipping for your free kit, or your monthly membership fee eventually approve, you will accept and approve those charges to your method of payment. You will also receive a free 7-day trial to Rebate Millionaire and a free 14-day trial to Network Agenda. After the trial period, you will be charged $19.95 and $9.95 a month thereafter, if you choose not to cancel.

For Customer Service Support, please email support@productcustomerservice.com or chat line with a members support representative.
For our International Customers, you may contact us though these toll-free numbers: Australia - Sydney: [protected]
Canada: [protected]
China: [protected](N) / [protected](S)
France: [protected]
Indonesia: [protected]
Malaysia: [protected]
Philippines: [protected]
Singapore: [protected]
South Africa: [protected]
United Kingdom: [protected]"

For assistance, please contact customer service at [protected] (U.S.)
For our International Customers, you may contact us though the toll-free numbers above.

If you are another customer that is reading this and you have already tried customer service, but feel that we have failed you in some way or you feel you weren't treated fairly please call me directly at [protected], or email me at customerservice@cshelp.org, I will be happy to address your concerns ASAP.

Sincerely,
Online Customer Support
Feb 02, 2010
11:51 am EST
Pradeep,

We provide customer service for some Click Money programs. I apologize for any misunderstanding regarding the services you've been receiving from some of the programs our company represents.

I have located an account for this customer and have canceled the account and will attempt to contact you by phone and email. If you have the opportunity, I ask that you call our customer service at the number below where you will find an agent who will be happy to assist you with your account concerns.

There are no commitments with the product however there are bonus free trial periods to membership websites that accompany the CD Download and we do our best to disclose this as it is stated several times throughout the ordering process - on the sales page, the order page and in the confirmation email that was sent.

For questions or to cancel the Click Money program you have ordered call [protected]. Customer service hours are 9am-12am EST Monday-Friday and 9am-7:30pm EST Saturday and Sunday.
For international customers:

Australia – Sydney [protected]

Canada: [protected]

China [protected](N)
[protected](S)

France [protected]

Indonesia [protected]
Malaysia [protected]

Philippines [protected]

Singapore [protected]

South Africa [protected]

United Kingdom [protected]

You can contact Home Source at: [protected]

If you are another customer that is reading this and you have already tried customer service, but feel that we have failed you in some way or you feel you weren't treated fairly please call me directly at [protected], or email me at customerservice@cshelp.org, I will be happy to address your concerns ASAP.

Sincerely,
Online Customer Support
Feb 03, 2010
3:59 pm EST
Our company represents some of the Fit Factory programs, which may show on a billing statement as HubHealthy. Fit Factory is a companion program that comes with various online health products or dietary supplements and I apologize for any misunderstanding that might have occurred when you purchased your product online.

Fit Factory offers our customers live chat support with licensed Fitness Trainers and Dietitians, flash galleries for yoga and workouts, links to recipes and can also assist with menu planning. This program also offers a variety of diets for special needs that can be customized to fit your nutrition and/or weight loss goals.

All pertinent information about Fit Factory was provided when payment information was entered for your product and before final submission of your order - this provided you access to all the terms and disclosures, as well as Customer service numbers, for greatest support and success with your product.

Customer service for Fit Factory can be reached at [protected].

If you are another customer that is reading this and you have already tried customer service, but feel that we have failed you in some way or you feel you weren't treated fairly please call me directly at [protected], or email me at customerservice@cshelp.org, I will be happy to address your concerns ASAP.

Sincerely,
Online Customer Support
Our company provides customer service for some Online Grant Tutorial programs, but as there are several companies out there that teach similar programs, it is difficult to determine if the primary program you ordered is one that we represent based on the limited information provided in the complaint.

Unfortunately, due to the limited information provided in your post, I am not able to determine if this is our program. Regardless, we certainly would like to assist you and if the program is ours, will be happy to assist you with your concerns.

For Customer Service Support, please call [protected] (U.S.)

If you have already contacted customer service and feel you were not treated fairly, or would like to discuss additional issues, please contact me directly at [protected] or you may email me at customerservice@cshelp.org, and I will be happy to promptly assist you.

Online Customer Service