To: L Hamer
We are sorry for the inconvenience you have experienced with us. It seems like you were refunded the $79.90 back on March 16th and no further products were sent and you were not further billed. If this is not correct, please contact us at [protected] so we can gladly assist you. We are here from 7am to 10pm MDT and Sat and Sun from 8am to 5pm MDT.
Sincerely
Supervisor at GNS
To: loveour3
We are sorry to hear that you had a bad experience with us. It sounds like you returned our Acai Berry Edge back to us past your 30 day money back guarantee period. However, due to the high call volume at that time, we would like to help you and offer you a monetary refund now. Please contact us again and explain your situation to us. Below you will find our terms and conditions, that are with the 21 day free trial on our Acai Berry Edge. This might explain some questions.
We hope to hear from you soon. Our number is [protected]. We are here Monday through Friday 7am to 10pm MDT and Saturday and Sunday from 8am to 5pm.
Sincerely
Supervisor at GNS
Acai Berry Edge 21 day trial
Here are the terms and conditions that all of our customers must agree to when placing an order with us:
Free* 21-Day Trial Terms and Conditions:
Start your FREE* 21-Day Trial now to receive two, 30-day supply bottles of Acai Berry Edge. You simply invest $3.97 today for shipping and handling and you will have 21 days from today to evaluate this super cleansing product for yourself.
When you notice significant results, do nothing. You will be billed the discounted survey-member price of $39.95 per bottle at the end of your 21-day trial period... a 33% savings! But, if you decide that Acai Berry Edge is not for you, simply return the unused portion before the end of your 21-day trial and you will NEVER be billed. You also have 30 days from your date of purchase to return the unused portion of Acai Berry Edge for a 100% refund of your purchase price (minus shipping & handling).
Plus, if you decide to keep Acai Berry Edge, you will also receive a FREE membership in the Acai Berry Edge Club. This means you won't have to remember to reorder, and you won’t run out of Acai Berry Edge right when you start to feel great results. You'll continue to get two, fresh 30-day supply bottles shipped just before you’re scheduled to run out, at today’s low club-member price with FREE Shipping! Plus, we set aside a special reserve so Club Members NEVER go on backorder. There is no minimum to buy and you can cancel, skip, or delay your shipments at any time by calling us at [protected].
To: Jaye2x
We are sorry for the inconvenience you have experienced with us. It sounds like you returned our Acai Berry Edge back to us, did you obtain your refund? If you did not, we would like to help you and offer you a monetary refund now. Please contact us again and explain your situation to us. Below you will find our terms and conditions, that are with the 21 day free trial on our Acai Berry Edge. This might explain some questions.
We hope to hear from you soon. Our number is [protected]. We are here Monday through Friday 7am to 10pm MDT and Saturday and Sunday from 8am to 5pm.
Sincerely
Supervisor at GNS
Acai Berry Edge 21 day trial
Here are the terms and conditions that all of our customers must agree to when placing an order with us:
Free* 21-Day Trial Terms and Conditions:
Start your FREE* 21-Day Trial now to receive two, 30-day supply bottles of Acai Berry Edge. You simply invest $3.97 today for shipping and handling and you will have 21 days from today to evaluate this super cleansing product for yourself.
When you notice significant results, do nothing. You will be billed the discounted survey-member price of $39.95 per bottle at the end of your 21-day trial period... a 33% savings! But, if you decide that Acai Berry Edge is not for you, simply return the unused portion before the end of your 21-day trial and you will NEVER be billed. You also have 30 days from your date of purchase to return the unused portion of Acai Berry Edge for a 100% refund of your purchase price (minus shipping & handling).
Plus, if you decide to keep Acai Berry Edge, you will also receive a FREE membership in the Acai Berry Edge Club. This means you won't have to remember to reorder, and you won’t run out of Acai Berry Edge right when you start to feel great results. You'll continue to get two, fresh 30-day supply bottles shipped just before you’re scheduled to run out, at today’s low club-member price with FREE Shipping! Plus, we set aside a special reserve so Club Members NEVER go on backorder. There is no minimum to buy and you can cancel, skip, or delay your shipments at any time by calling us at [protected].
To: Kirk Greiner
The charge of $79.90 that you received was not for an additional product. It was for the completion of the try it before you buy it offer that you originally signed up for. Below you will find the terms and conditions for the offer that you signed up for. Your invoice also stated that you were in enrolled in the VIP Club, and that 2 units at $34.95 per unit would be shipped to you on April 20, 2009. An additional 2 units will ship every 45 days following the first auto-ship. When you emailed us and stated that you were not going accept any further charges, orders or shipments, we cancelled your future shipments and future billings . The $79.90 charge can not be cancelled unless you return our product back within your 30 day money back guaranteed. I hope this helps and clears up any confusions you had.
Sincerely,
Supervisor at GNS
Acai Berry Edge 21 day trial
Free* 21-Day Trial Terms and Conditions:
Start your FREE* 21-Day Trial now to receive two, 30-day supply bottles of Acai Berry Edge. You simply invest $3.97 today for shipping and handling and you will have 21 days from today to evaluate this super cleansing product for yourself.
When you notice significant results, do nothing. You will be billed the discounted survey-member price of $39.95 per bottle at the end of your 21-day trial period... a 33% savings! But, if you decide that Acai Berry Edge is not for you, simply return the unused portion before the end of your 21-day trial and you will NEVER be billed. You also have 30 days from your date of purchase to return the unused portion of Acai Berry Edge for a 100% refund of your purchase price (minus shipping & handling).
Plus, if you decide to keep Acai Berry Edge, you will also receive a FREE membership in the Acai Berry Edge Club. This means you won't have to remember to reorder, and you won’t run out of Acai Berry Edge right when you start to feel great results. You'll continue to get two, fresh 30-day supply bottles shipped just before you’re scheduled to run out, at today’s low club-member price with FREE Shipping! Plus, we set aside a special reserve so Club Members NEVER go on backorder. There is no minimum to buy and you can cancel, skip, or delay your shipments at any time by calling us at [protected].
To: Sharron Smith
We are sorry for the inconvenience you have experienced with us. It sounds like you were not properly taken care of. We deeply apologize for the experience you had with us and we would like to help you and offer you a monetary refund now. Please contact us again and explain your situation to us.
We hope to hear from you soon. Our number is [protected]. We are here Monday through Friday 7am to 10pm MDT and Saturday and Sunday from 8am to 5pm.
Sincerely
Supervisor at GNS
To: lynn h. millere
We are sorry for the inconvenience you have experienced with us. it sounds like you were not properly taken care of and you had a problem getting through to our company and didn’t get a refund. we deeply apologize for the experience you had with us and we would like to help you and offer you a monetary refund now. please contact us again and explain your situation to us.
We hope to hear from you soon. our number is [protected]. we are here monday through friday 7am to 10pm mdt and saturday and sunday from 8am to 5pm.
Sincerely,
Supervisor at gns
To: CHGOGID
Upon further research, it seems like you were refunded back on March 25th. If you are still unsatisfied please contact us.
Have a great day.
Supervisor at GNS
To: Diana Guajardo
Our records indicate that you obtained two refunds for both orders back on March 20th. If something did not go right, please contact us at [protected] so we can further assist you. We are here Monday through Friday 7am to 10pm MDT and Saturday and Sunday from 8am to 5pm.
Sincerely
Supervisor at GNS
To: PMaStErP
We are sorry for the inconvenience you have experienced with us. Please contact us at [protected] so we can gladly assist you and possibly offer you a monetary refund. We are here from 7am to 10pm MDT and Sat and Sun from 8am to 5pm MDT.
Sincerely,
Supervisor at GNS
Acai Berry Edge 21 day trial
Here are the terms and conditions that all of our customers must agree to when placing an order with us:
Free* 21-Day Trial Terms and Conditions:
Start your FREE* 21-Day Trial now to receive two, 30-day supply bottles of Acai Berry Edge. You simply invest $3.97 today for shipping and handling and you will have 21 days from today to evaluate this super cleansing product for yourself.
When you notice significant results, do nothing. You will be billed the discounted survey-member price of $39.95 per bottle at the end of your 21-day trial period... a 33% savings! But, if you decide that Acai Berry Edge is not for you, simply return the unused portion before the end of your 21-day trial and you will NEVER be billed. You also have 30 days from your date of purchase to return the unused portion of Acai Berry Edge for a 100% refund of your purchase price (minus shipping & handling).
Plus, if you decide to keep Acai Berry Edge, you will also receive a FREE membership in the Acai Berry Edge Club. This means you won't have to remember to reorder, and you won’t run out of Acai Berry Edge right when you start to feel great results. You'll continue to get two, fresh 30-day supply bottles shipped just before you’re scheduled to run out, at today’s low club-member price with FREE Shipping! Plus, we set aside a special reserve so Club Members NEVER go on backorder. There is no minimum to buy and you can cancel, skip, or delay your shipments at any time by calling us at [protected].
To: govind chandak
We are sorry for the inconvenience you have experienced with us. Our records show that you ordered our Acai Berry Edge on 1/31/09. Please contact us at [protected] so we can gladly assist you and possibly offer you a monetary refund. We are here from 7am to 10pm MDT and Sat and Sun from 8am to 5pm MDT.
Sincerely
Supervisor @ GNS
To: William Dwyer
We are sorry for the inconvenience you have experienced with us. Our records show that you ordered our Acai Berry Edge on 1/24/09. Please contact us at [protected] so we can gladly assist you. We are here from 7am to 10pm MDT and Sat and Sun from 8am to 5pm MDT.
Sincerely
Supervisor @ GNS
To: paul
We are sorry for the inconvenience you have experienced with us. once your original trial has been ordered and shipped out, the only way to 'cancel' it is to return the product back to us so that you are not billed. our trials are usually billed for on the 21st day, from the day you placed the order. if you have been billed already, you can still return the product back to us for a monetary refund as long as you are within your 30 day money back guarantee, which also starts the day you place the order. what you can cancel as early as 48 hours from the date of purchase is the vip club. you can cancel your autoshipments/ vip club anytime before the first one is shipped out. I hope that clears up some of the confusion and answers your questions. please contact us at [protected] so we can gladly assist you and possibly offer you a monetary refund. we are here from 7am to 10pm mdt and sat and sun from 8am to 5pm mdt.
Sincerely,
Supervisor at gns
Acai berry edge 21 day trial
Here are the terms and conditions that all of our customers must agree to when placing an order with us:
Free* 21-day trial terms and conditions:
Start your free* 21-day trial now to receive two, 30-day supply bottles of acai berry edge. you simply invest $3.97 today for shipping and handling and you will have 21 days from today to evaluate this super cleansing product for yourself.
When you notice significant results, do nothing. you will be billed the discounted survey-member price of $39.95 per bottle at the end of your 21-day trial period... a 33% savings! but, if you decide that acai berry edge is not for you, simply return the unused portion before the end of your 21-day trial and you will never be billed. you also have 30 days from your date of purchase to return the unused portion of acai berry edge for a 100% refund of your purchase price (minus shipping & handling).
Plus, if you decide to keep acai berry edge, you will also receive a free membership in the acai berry edge club. this means you won't have to remember to reorder, and you won’t run out of acai berry edge right when you start to feel great results. you'll continue to get two, fresh 30-day supply bottles shipped just before you’re scheduled to run out, at today’s low club-member price with free shipping! plus, we set aside a special reserve so club members never go on backorder. there is no minimum to buy and you can cancel, skip, or delay your shipments at any time by calling us at [protected].
To: Elaine
We are sorry for the inconvenience you have experienced with us. Our promotion is for a free 21 day trial, not a sample. Below you will find the terms and conditions of our offer. Please contact us at [protected] so we can gladly assist you and possibly offer you a monetary refund. We are here from 7am to 10pm MDT and Sat and Sun from 8am to 5pm MDT.
Sincerely,
Supervisor at GNS
Acai Berry Edge 21 day trial
Here are the terms and conditions that all of our customers must agree to when placing an order with us:
Free* 21-Day Trial Terms and Conditions:
Start your FREE* 21-Day Trial now to receive two, 30-day supply bottles of Acai Berry Edge. You simply invest $3.97 today for shipping and handling and you will have 21 days from today to evaluate this super cleansing product for yourself.
When you notice significant results, do nothing. You will be billed the discounted survey-member price of $39.95 per bottle at the end of your 21-day trial period... a 33% savings! But, if you decide that Acai Berry Edge is not for you, simply return the unused portion before the end of your 21-day trial and you will NEVER be billed. You also have 30 days from your date of purchase to return the unused portion of Acai Berry Edge for a 100% refund of your purchase price (minus shipping & handling).
Plus, if you decide to keep Acai Berry Edge, you will also receive a FREE membership in the Acai Berry Edge Club. This means you won't have to remember to reorder, and you won’t run out of Acai Berry Edge right when you start to feel great results. You'll continue to get two, fresh 30-day supply bottles shipped just before you’re scheduled to run out, at today’s low club-member price with FREE Shipping! Plus, we set aside a special reserve so Club Members NEVER go on backorder. There is no minimum to buy and you can cancel, skip, or delay your shipments at any time by calling us at [protected].
To: kathy barbour
We are sorry for the inconvenience you have experienced with us. Our promotion is for a free 21 day trial, not a sample. Below you will find the terms and conditions of our offer. Our records indicate that you were refunded $79.90 back on March 10th. If you need anything else or have any questions or concerns, please contact us at [protected] so we can gladly assist you. We are here from 7am to 10pm MDT and Sat and Sun from 8am to 5pm MDT.
Sincerely,
Supervisor at GNS
Acai Berry Edge 21 day trial
Here are the terms and conditions that all of our customers must agree to when placing an order with us:
Free* 21-Day Trial Terms and Conditions:
Start your FREE* 21-Day Trial now to receive two, 30-day supply bottles of Acai Berry Edge. You simply invest $3.97 today for shipping and handling and you will have 21 days from today to evaluate this super cleansing product for yourself.
When you notice significant results, do nothing. You will be billed the discounted survey-member price of $39.95 per bottle at the end of your 21-day trial period... a 33% savings! But, if you decide that Acai Berry Edge is not for you, simply return the unused portion before the end of your 21-day trial and you will NEVER be billed. You also have 30 days from your date of purchase to return the unused portion of Acai Berry Edge for a 100% refund of your purchase price (minus shipping & handling).
Plus, if you decide to keep Acai Berry Edge, you will also receive a FREE membership in the Acai Berry Edge Club. This means you won't have to remember to reorder, and you won’t run out of Acai Berry Edge right when you start to feel great results. You'll continue to get two, fresh 30-day supply bottles shipped just before you’re scheduled to run out, at today’s low club-member price with FREE Shipping! Plus, we set aside a special reserve so Club Members NEVER go on backorder. There is no minimum to buy and you can cancel, skip, or delay your shipments at any time by calling us at [protected].
To: SA Rose
We are sorry for the inconvenience you have experienced with us. Our promotion is for a free 21 day trial, not a sample. Below you will find the terms and conditions of our offer. Please contact us at [protected] so we can gladly assist you and possible offer you a refund. We are here from 7am to 10pm MDT and Sat and Sun from 8am to 5pm MDT.
Sincerely,
Supervisor at GNS
Acai Berry Edge 21 day trial
Here are the terms and conditions that all of our customers must agree to when placing an order with us:
Start your FREE* 21-Day Trial now to receive two, 30-day supply bottles of Acai Berry Edge. You simply invest $3.97 today for shipping and handling and you will have 21 days from today to evaluate this super cleansing product for yourself.
When you notice significant results, do nothing. You will be billed the discounted survey-member price of $39.95 per bottle at the end of your 21-day trial period... a 33% savings! But, if you decide that Acai Berry Edge is not for you, simply return the unused portion before the end of your 21-day trial and you will NEVER be billed. You also have 30 days from your date of purchase to return the unused portion of Acai Berry Edge for a 100% refund of your purchase price (minus shipping & handling).
Plus, if you decide to keep Acai Berry Edge, you will also receive a FREE membership in the Acai Berry Edge Club. This means you won't have to remember to reorder, and you won’t run out of Acai Berry Edge right when you start to feel great results. You'll continue to get two, fresh 30-day supply bottles shipped just before you’re scheduled to run out, at today’s low club-member price with FREE Shipping! Plus, we set aside a special reserve so Club Members NEVER go on backorder. There is no minimum to buy and you can cancel, skip, or delay your shipments at any time by calling us at [protected].
To: Jeffery Brady
We are sorry for the inconvenience you have experienced with us. Please call us so we can rectify the situation. We will gladly assist you and help you, if you call us. We can't refund you or assist you, if you don't contact us and allow us to help you.
Hope to hear from you soon. Our number is [protected], we are here Monday through Friday from 7am to 10pm MDT and Saturday and Sunday from 8am to 5pm MDT.
Sincerely,
Supervisor
To: brandie
We are sorry for the inconvenience you have experienced with us. It sounds like you were not properly taken care of and you had a problem getting through to our company and didn’t get a refund. We deeply apologize for the experience you had with us and we would like to help you and offer you a monetary refund now. Please contact us again and explain your situation to us.
We hope to hear from you soon. Our number is [protected]. We are here Monday through Friday 7am to 10pm MDT and Saturday and Sunday from 8am to 5pm.
Sincerely,
Supervisor at GNS
To: Miamom Dilworth
We are sorry for the inconvenience you have experienced with us. Our records show that you ordered our Acai Berry Edge on 3/2/09 and you were never billed $79.90 since our product was received back on 03/19/09 . Please contact us at [protected] so we can gladly assist you if you have any further questions or concerns. We are here from 7am to 10pm MDT and Sat and Sun from 8am to 5pm MDT.
Sincerely
Supervisor @ GNS
To: Joel laskey
We are sorry for the inconvenience you have experienced with us. Our records show that you ordered our Acai Berry Edge on 1/14/09 and you were never billed $79.90. The autoshipment that you returned to us has not made it back to us, since you did a return to sender. Please contact us at [protected] so we can gladly assist you and possibly offer you a refund. We are here from 7am to 7pm MDT and Sat and Sun from 8am to 5pm MDT.
Sincerely
Supervisor @ GNS
To: CreoleMaMe
We are sorry for the inconvenience you have experienced with us. It sounds like you were not properly taken care of and you had a problem getting through to our company and didn’t get a refund. We deeply apologize for the experience you had with us and we would like to help you and offer you a monetary refund now. Please contact us again and explain your situation to us.
We hope to hear from you soon.
Our number is [protected]. We are here Monday through Friday 7am to 10pm MDT and Saturday and Sunday from 8am to 5pm.
Sincerely,
Supervisor at GNS
To: Shelley Householder
We are sorry for the inconvenience you have experienced with us. Our records show that you ordered our Acai Berry Edge on 1/15/09 and 1/16/09 and had two autoshipments sent out. The autoshipments that you returned to us has not made it back to us, since you did a return to sender. Please contact us at [protected] so we can gladly assist you and possibly offer you a refund. We are here from 7am to 7pm MDT and Sat and Sun from 8am to 5pm MDT.
Sincerely
Supervisor @ GNS
To: Becky
We are sorry for the inconvenience you have experienced with us. It sounds like you were not properly taken care of and you had a problem getting through to our company and didn’t get a refund. We deeply apologize for the experience you had with us and we would like to help you and offer you a monetary refund now. Please contact us again and explain your situation to us.
We hope to hear from you soon.
Our number is [protected]. We are here Monday through Friday 7am to 7pm MDT and Saturday and Sunday from 8am to 5pm.
Sincerely,
Supervisor at GNS for the Acai Berry Edge
To: Zanita369
We are sorry for the inconvenience you have experienced with us. It sounds like you were not properly taken care of and didn’t get a refund. We deeply apologize for the experience you had with us and we would like to help you and offer you a monetary refund now. If you sent those 3 bottles back to us within your 30 day money back guarantee, you should have received a refund for those three bottles and only had to pay for the one bottle you decided to keep. Please contact us again and explain your situation to us.
We hope to hear from you soon.
Our number is [protected]. We are here Monday through Friday 7am to 7pm MDT and Saturday and Sunday from 8am to 5pm.
Sincerely,
Supervisor at GNS
To: trusoldiva
We are sorry for the inconvenience you have experienced. It seems like the link you are clicking on has been corrupted. Please contact us at [protected] so we can gladly assist you and help you place an order. Or you may visist acaiberryedge.com to place a 30 day free trial offer. We are here from 7am to 7pm MDT and Sat and Sun from 8am to 5pm MDT.
Sincerely,
Supervisor at GNS
Acai Berry Edge 30 day trial
Here are the terms and conditions that all of our customers must agree to when placing an order with us:
Free* 30-Day Trial Terms and Conditions
By clicking the box labeled “terms and conditions” on the order page, you are stating that you understand and agree to the following: Today you will pay $3.97 for shipping and handling and we will send you two, 30-day supply bottles of Acai Berry Edge for a no-risk, 30-day trial. If satisfied, do nothing and the credit card you use today will be billed $79.80 ($39.95 per bottle) on day 30 after your purchase date. The charge will appear as “Berry Edge” on your credit card statement. Or, if unsatisfied, call or email us to get a return authorization number and send the unused portion of the product back during your 30-day trial period and never be charged. Shipping and handling fees are non-refundable. Your 30-day trial includes a membership in our autoship program where every 55 days you will receive a two month supply of product for a discounted price of $69.90 with free shipping, charged to the same credit or debit card used today. We will automatically remove you from future AutoShip orders if you refund your initial trial order or call us to cancel. AutoShip orders are backed by our 30-day, 100% money-back-guarantee. There is no minimum to buy and you can cancel or delay future shipments at any time by calling us at [protected] or emailing us at Support@Global-Nutrition.com.
To: spwc
We are glad to hear that you were able to speak to one of our representatives and you were given an extension on your trial. We're sorry that you were told you could only use FedEx or UPS. You are free to use any shipping company to send our product back to us. UPS and FedEx however, always give you a tracking number which is helpful when sending products back to any company. A tracking number will give you proof that the product was sent back and will provide you a date of when it was received by the company.
If your case, if you sent the product back to us, you should have obtained a refund. If you did not, PLEASE contact us immediately at [protected] so we can process that refund.
We are here from 7am to 7pm MDT Monday through Friday and 8am to 5pm MDT on Saturday and Sunday.
Sincerely
Supervisor at GNS
