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PopReal / my first and last order

United States Review updated:

I placed my order got the confirmation. I should have know to cancel the order from day one when my bank said it was a possible scam alert on my bank account but a friend ordered from the site and did have a good experience. I Check back every few days for the status. I see that my shipment has been made but I never received tracking information. I tried contacting the customer support using the leave a message feature on the website but realized that the message was never sent because the email address that it was sent to is invalid so I have no way to contact them and no way to track my package at all smh terrible site. I want to cancel the order but don't want my package just sitting somewhere waiting to come to me and then it takes even longer to get a refund

PopReal

  • PopReal Customer Care's Response, May 20, 2019

    Dear customer,
    Thanks for your order on our website. We are really sorry for the inconvenience to you.
    Your order has been checked and our customer service has emailed you.
    Please pay attention to your inbox.
    Thanks for your patience.
    Any question, please feel free to contact us via [protected]@popreal.com.
    Popreal

Le
May 18, 2019
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Comments

  • Ta
      May 21, 2019

    The purchased items are very beautiful, according to my expectations. Their quality and product is fantastic and always great prices. I have now purchased three pairs of high quality shoes as well at great prices.The items are affordable...and AMAZING customer service...I have nothing but praises for them.

    +1 Votes

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