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PokerStars.com

PokerStars.com review: Security investigation in the middle of my gametime

4 comments
J
Author of the review
12:44 am UTC
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This review was chosen algorithmically as the most valued customer feedback.

25-10-18 I was playing.. Lost my money, deposit 300 euro and go one with roulette and spin and go.. And boom
Account blocked.. I received a mail where they say. Because of a security investagation my account is closed and it will only take a vew minutes
Then I received a mail to provited a nvew documents, so I did... End since then the only contact I get is live chat and they can do nothing and asking for my patience
The security department with an ashole named jason doesn, t even react. It takes 2 days now and they won, t sent my money back

What the [censored] is wrong with everybody overthere?

Open my account or give me my money back

4 comments

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D
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Danbo1992
NL
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Nov 28, 2018 2:53 am UTC

Same problem for me pall, they play us like we are some kind of idiots.
May i suggest 888poker? Might not be as big as Pokerstars but at least they don't hijack your money :)

D
D
Devaler
Duncan, CA
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Dec 05, 2018 5:48 pm UTC

Same for me. Won't send my money. I call it theft

W
W
wingding188
Mexicali, MX
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Mar 08, 2019 1:33 am UTC

Same here they are the most corrupt and inept poker site out there. I can’t believe they’re still in business never mind the biggest online poker site. It’s a complete scam!

V
V
VahidNB
IT
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Jul 24, 2019 3:07 pm UTC

same for me...i can only call it despoiling...i dont know which organization can stop them from despoiling.!?

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