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25-10-18 I was playing.. Lost my money, deposit 300 euro and go one with roulette and spin and go.. And boom
Account blocked.. I received a mail where they say. Because of a security investagation my account is closed and it will only take a vew minutes
Then I received a mail to provited a nvew documents, so I did... End since then the only contact I get is live chat and they can do nothing and asking for my patience
The security department with an ashole named jason doesn, t even react. It takes 2 days now and they won, t sent my money back
What the [censored] is wrong with everybody overthere?
Open my account or give me my money back
same for me...i can only call it despoiling...i dont know which organization can stop them from despoiling.!?
Same here they are the most corrupt and inept poker site out there. I can’t believe they’re still in business never mind the biggest online poker site. It’s a complete scam!
Same for me. Won't send my money. I call it theft
Same problem for me pall, they play us like we are some kind of idiots.
May i suggest 888poker? Might not be as big as Pokerstars but at least they don't hijack your money :)