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I am so unbelievably shocked on how pogo treats their members, I have been a member since last yr. Never if i ever faced a problem or been reported. I love playing Canasta and here recently there has been someone that keeps coming in the room I'm always playing in and starting trouble. They will wait till someone starts a game and if he sees it fit they will come to your table and instead of loading will just sit there to freeze tables so you can not play. Players in the Green Mile have had to resort into hiding in private tables, which to me is so totally unfair seeing how we pay all this money every year not including what we pay for gems. well EVERYONE pretty much in the room has reported this person and muted them numerous times. All that happens is they get suspended go get a pass make it red and come right back and do it all over again. Pogo has done NOTHING to resolve this matter what so ever. Was in the green mile all day yesterday watching players get abused and harassed. Well I guess it was once again my turn to be stalked, so I muted and reported. Like it did any good. He came back to my table, froze it, knocked three of us off and I said why do people have to be butts like that, 10 seconds later I was banned. Why is it that people like his can get away with murder in here and the victims suffer (after all stalking and harassing IS in their rules and regulations), its insane! Instead of emailing them AGAIN I decided to call, I finally got a hold of someone and was telling him what had happened in a very nice way all he could tell me was go to the home page and put in 3 numbers and report it that way that there was nothing he could do. I asked if their was a number to the people that I needed to contact and he said no sorry theres not thats the only way. Something needs to be done quick fast and in a hurry, I wished more people like the ones Ive seen on here would stand up for their rights and quit wasting their hard on money to be bullied. Let pogo know you wont stand for it.
Drew if u are reading this then im glad because i dont know how else to contact u LOL. i just wanted to let u know that no i have not heard anything else back from pogo. and as far as the green mile is conserned i only go in there now once in a blue moon. Ans as far as suggestions, i have a good one and thats that no one renews there subscriptions, but no one seems to go for that, all ev1 says is well i havent had no trouble blah blah blah. so honestly i just gave up. people dont seem to care what happens to others as long as its not them. But as far as people like us in this complaint board we know how it is to be scammed and whatnot. my membership is comming to an end in a few months and if things dont do a big change b4 then im done. thank you for your responce
billed for the last 3 mo.noreason for that can only use one pogo [protected] [protected] [protected]
Awful scam, beware all!
My pogo will not work. It comes up but when it is loading it wont load and continue.
There was a $39.99 uauthorized debit on my credit card
I'AM A MEMBER OF POGO AND WHEN I GO TO PLAY CARD GAMES, IT WONT LET ME., I'AM MAD BECAUSE I PAID $29.95, AND IF THEY DON'T DO SOMETHING I WOULD LIKE MY MONEY BACK.
Unauthorized Charges on 10/19 and 10/21 for 14.99 each. By Mythic Ent.d
This site is a ripoff. They do not ever pay anyone. They list the names of the winners but I have never seen a "winner" in any of the games i have played and I have been a member of it for 10 years most of it paid..Now everytime I get in a game it freezes and I lose all points I got. It doesn't matter what the game..it's all the same..Formerly you paid for membership and got to get special awards with that membership..Now you MUST buy gems to play these games. This is another ripoff. $20 for 300 gems with each game costing about 20 +gems. Again nobody wins.
This site should have to return money to all paid members since the beginning. They have some games that only paid members can access but as I said most of those freeze up right as the game is ending.
Forget contacting a pogo employee. There is no number, email address, etc. You have to send a form and IF you hear at all it's your standard letter: we are looking into this..type letter and then you never hear back.
This site is a total ripoff and a big scam that brings them in billions a year and they pay out nothing.
There is a number for pogo but you have to be patient. I contacted them a week ago and was on the phone on hold for over an hour. here is the to their number..It is good but make sure you press 5 5 5 or you'll in up in lala land. Also you may have a language barrier.
http://gethuman.com/phone-number/Pogo-EA-Games/ I tried the old email them crap and got the run around. I'm reporting them to the better business bureau. I just wish every one would. Maybe we would get it straightened out or bring customer service back to the United States. I wish you the best of luck buddy you're gonna need it!
Hi everyone . . . like you I am also a dissatisfied customer of Pogo. As we are not getting a response from Pogo. Does anyone know who we can report this doggy company to?
There must be an ombudsman or over-riding authority to appeal to.
If they took money you didn't owe and won't refund it or took money for a service they didn't provide or arent providing to you or have defrauded you in any way, file a formal complaint with your state attorney general against EA/Pogo, file a formal complaint online with the BBB and with the FTC. While the Federal Trade Commission does not handle individual complaints, if enough individuals file against the same company they open an investigation into that company. You can file reports with the BBB and FTC right online and there is no cost to file the complaint. In addition the FTC even accepts anonymous complaints online. Be very detailed about how they defrauded you, and in your report, include the steps you took to try to correct the matter before you filed the formal complaint with them.
the only game i have problems with is scrabble, it keeps saying it is for only canada or usa residents which i am but still does not let me in
If you were/are a Club Pogo member, the annual fee is automatic. I think you can sign on and cancel your membership from the website.
Just play against the robots. That's what I do with most of the games that require another player.
hey why are you not showing new barbie flims ...why reapiting
I have not been able to get into member room for over a week. I did not pay $39.95 to have to watch adds between games. I also lost all my tokens, and started over from 0.
Can anyone tell me how to get into member games?
I agree totaly. I haven't been able to get into member rooms for over a week. I didn't pay $39.95 to watch adds. Can someone tell me how to get into member games?
You are better off because Pogo is a ripoff anyways, they pay certain people to play games, and if you start winning they will boot you from the games. I don't know this for fact, but what I do know is when I start winning I always get booted from their rooms. Pogo is a joke, a total ripoff and I suggest stay away from there, it will only make your "life" miserable.
while playing slots, after a few games i keep getting 3x3 " box in front on the screen.it is dark tan and final score on it .i cannnot get rid of it . i can still hear game running in the background. i have to x out of game.after i sart a new game this problen will happen again.
I hope you got you problem fix. I keep getting lost server connection on pogo scrabble. This is the only game it happens on and it is my favorite game. I have tried everything suggested and still get the message and then they close my game. FRUSTRATING!
If this is regarding club pogo if you read the fine print it states that they will automatically deduct the amount from account when it is due so whether it is every year or every month. You need to cancel it for them to stop.
Your subscription will be automatically renewed thirty (30) days prior to the expiration of the term and each anniversary thereafter for a fee no greater than EA's then-current price, excluding any promotional and discount pricing, unless you cancel your subscription.
how can u get somebody banned i got stalkers following me
pogo u need to stop using automatic respondings. a real person needs to be responding to our problems. half the time they pick a key word and thats not what the problem is about. for example. i told pogo that i could not get into lottso deluxe that i have boought. i put the key in and registered it and i was able to play then all of the sudden i couldn't play. a error kept popping up and when i told popo, a stupid automatic response came back telling me how to download the game and how to put my registration key in. all that after i had already told them that i was playin the stupid game already. finally i did that chat with a live representive and they started saying the same crap finally they came out and said i might need to download a new driver. when i did that i had no sound so i had to get rid of the driver i download that they told me too
i should be able to play all games
i pay to play games how come i cant play lotto delux without paying any more money ?
i feel why should i pay for games i already pay for
i pay to use the game sight how come i can not play lotto delux
Pogo uses spyware to gather information from you.
as far as what they know you have on your computer..I doubt they know., but I do know they use spyware programs to gather info from you.
sorry i forgot that i have another littel problem itry to play the game of scrabble and i cant because they say that the game is for the us and canadien players but i am from quebec that is in canada
want to stop pogo word jongg. how do i do it?
would like to discontinue pogo word jongg, how do i go about it?
Contact pogo customer support, they have always been quick to answer any questions I have ever had, or to help fix any tech problems myself or my friends have inccurred. I have been na member of pogo since 1999 and have participated in league play on the site for several years as well. They will correct any difficulty quickly and to your complete satisfaction. I am sure!
Theres nothing you can do about it. Like i play alot of crib ad there is this idiot that can hack so whenever h get reported nothing ever happens not even a suspension. Pogo does not care they just let him go on about him own business harassing people and being a bother. Pogo lacks the security it needs and doesn't treat it customers with any respect or concern.
Nice try Mary Catherine - your monogram is MGC Mary Catherine Giabot, now married to Hancock. Give it a rest. And yes, MGC is LindsayMarieBev
Did you do a Windows update on June 9th I am having the same issues but only in Interenet exployer. I tried netscaped and it works fine. So its not a jave issue. I even tried uninstalling the updates but then froze everything up.
Mary Bueschkens
Semi Retired Lawyer
Stratford
LINDSAYMARIEBEV
No complaint i was only trying to change my e-mail address and i can not go back to my game,
no comment i was only trying to get back to my account thank you Claudette
i ad no problem i did know what to do
no complaint i did know what to do
yesterday i was trying to change my e-mail address because went i be come a member i give you the wrong e-mail was claude711@shaw.comthat wrong my is claude711@shaw .ca and my screen name is claude711844 i will appreciated if you can do some thing for tank you claudette you can e mail me at claude711@shaw .ca thank again