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CB Gaming Pogo wrongfully suspended
Pogo

Pogo review: wrongfully suspended 287

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Author of the review
3:17 am EDT
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This review was chosen algorithmically as the most valued customer feedback.

I am so unbelievably shocked on how pogo treats their members, I have been a member since last yr. Never if i ever faced a problem or been reported. I love playing Canasta and here recently there has been someone that keeps coming in the room I'm always playing in and starting trouble. They will wait till someone starts a game and if he sees it fit they will come to your table and instead of loading will just sit there to freeze tables so you can not play. Players in the Green Mile have had to resort into hiding in private tables, which to me is so totally unfair seeing how we pay all this money every year not including what we pay for gems. well EVERYONE pretty much in the room has reported this person and muted them numerous times. All that happens is they get suspended go get a pass make it red and come right back and do it all over again. Pogo has done NOTHING to resolve this matter what so ever. Was in the green mile all day yesterday watching players get abused and harassed. Well I guess it was once again my turn to be stalked, so I muted and reported. Like it did any good. He came back to my table, froze it, knocked three of us off and I said why do people have to be butts like that, 10 seconds later I was banned. Why is it that people like his can get away with murder in here and the victims suffer (after all stalking and harassing IS in their rules and regulations), its insane! Instead of emailing them AGAIN I decided to call, I finally got a hold of someone and was telling him what had happened in a very nice way all he could tell me was go to the home page and put in 3 numbers and report it that way that there was nothing he could do. I asked if their was a number to the people that I needed to contact and he said no sorry theres not thats the only way. Something needs to be done quick fast and in a hurry, I wished more people like the ones Ive seen on here would stand up for their rights and quit wasting their hard on money to be bullied. Let pogo know you wont stand for it.

Update by Melissa
Jul 07, 2008 7:28 am EDT

Drew if u are reading this then im glad because i dont know how else to contact u LOL. i just wanted to let u know that no i have not heard anything else back from pogo. and as far as the green mile is conserned i only go in there now once in a blue moon. Ans as far as suggestions, i have a good one and thats that no one renews there subscriptions, but no one seems to go for that, all ev1 says is well i havent had no trouble blah blah blah. so honestly i just gave up. people dont seem to care what happens to others as long as its not them. But as far as people like us in this complaint board we know how it is to be scammed and whatnot. my membership is comming to an end in a few months and if things dont do a big change b4 then im done. thank you for your responce

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287 comments
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dpg7780
7780 w unkar rd,, US
Jun 09, 2010 6:44 pm EDT

I have been trying to get this off my credit card asince Feb of 2010 and they will not remove it is only for $5.99 but if they do this to everyone it is not good for pog this need to be checked into...it is now june and I am still being charged...need to get class action started...

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katdrummey
Attleboro, US
May 22, 2010 11:27 am EDT

i have been a member of pogo for many years- i am now signed up and paid untill 2-11. pogo will not let me play my games.need help.

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sandyfoolintexas
San Antonio, US
Mar 28, 2010 12:01 am EDT

I WON JACKPOT IN JANUARY 2010 IN KENO, POGO REFUSED TO PAY ME SAID I WAS CHEATING.. THIS GAME SITE IS BOGUS, I PAID FOR 10 YRS THEIR YEARLY FEES... DON'T BE A FOOL... AND PAY THEM MONEY WHEN THEY FIND STUPID EXCUSES NOT TO PAY THE PLAYERS

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cheryl gray
West Haven, US
Aug 11, 2009 12:42 am EDT

i paid twice 43.00 to have service keep being off.iwill sue you if this keeps up put my game back on now.iam very mad about my money

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jeannette lavoie
ste_sophie, CA
Jul 30, 2009 8:13 pm EDT

hi last year i purches la game treapeak of the rubby ring but i was new with a computer and was unable to go get my key the game is in my computer but can not play ihave no key to activate the i sur wish you can help me thank in advance

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jkowmr
Gibsonton, US
Jul 28, 2009 8:04 pm EDT

Pogo has a problem with their games freezing up and taking the points you have built up. I have lost over 6000 points on Texas Holdem in 3 days due to their game freezing up. It stands you up or shuts you out of the game or don't give you any cards and boots you betting all your points before booting you.

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pogo games
Chicago, illinois 60634, US
Jul 21, 2009 6:00 pm EDT

Why can't i get into pogo games. i have installed the java that's needed for pogo.
i still can't get into pogo. please reply asap. thank you

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kernnetta mcclendon
Gulfport, US
Jun 06, 2009 5:28 am EDT

i have been trying to get my registration number to play my game i purchased in april how can i get it email me at terrymagee1@cableone.net

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buzzellenbr
Bismarck, Mo, US
May 24, 2009 9:30 pm EDT

ALWAYS: frame freezes in games. Can't get rid of blank screen without logging off. Getting really irritated.

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judy bowles
Indianapolis, US
Apr 18, 2009 7:30 pm EDT

i paid for tripeaksrubyring when it first came out and now there is a new version but it wont load have contacted pogo 4 times but still can not play game.
what good isitto buy a game if u cant play it.

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princessjadii3
wellingborough, GB
Feb 10, 2009 3:22 pm EST

i have been a pogo member now since 2007 and now have been harassed by 3 members by the name of sizehat, newfie5555 and june2150, and if this is not sorted out i will cancel my subscription as i was called a child molester which i think is bang out of order and they shouldn't go around saying things like that.

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peggytitch
Albright, US
Jan 15, 2009 8:09 pm EST

Everytime I try to get into a game I am booted offline. I pay for this service and it seem to me no one cares because I am not getting any answers from anyone there. my e-mail is peggyt@atlanticbb.net. I feel pogo owes me either a refund or answer to how to fix this problem

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mar911
Rochester, US
Jan 10, 2009 1:18 pm EST

My friend added me to her friends list on Pogo and discovered that there
are two of us with the same . She has 63 badges, I have none.
She has 2, 647, 623 tokens I have 572, 738.
I was told there would only be one of each name on Pogo
What to do?

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mary
,
Oct 25, 2008 12:14 am EDT

i bought pogo subscription for 29.99. when i pull it up my screen name is on it then when i push play another screen comes up with out my name and that is the one that has all those intermission. i do not like the intermission kind i want ny money back if i can not get what i paid for thanks mary taylor

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Donna
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Oct 06, 2008 11:38 am EDT

I paid for wordwhomp for a year and forgot my password.I asked them to send it to me and they haven't yet. It's beenthree weeks. I get other mail from them, but not my forgotten password. I've been robbed!

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elizabeth stewart
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Sep 24, 2008 7:30 am EDT

need credit on my visa card === cancelled game =====keno pop === charged 29.99 === pogo needs to creit my account

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blkfemale412008
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Aug 11, 2008 5:00 am EDT

I don't understand why my points are not going up or i cannot chat when playing... is there anything wrong with pogo?

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pat martin
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Jul 06, 2008 1:37 pm EDT

I pay money to play Pogo. Why am I told not available or try again and all games are cut into with these messages? This sucks so much, beware people!

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Julie
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Jul 06, 2008 1:06 pm EDT

I have been a member of pogo since 2001, I have three memberships and in the last three months, pogo is constantly having server problems. Egames is owner of pogo and should be taken to task for this.

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agatefinder8_aol
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Jul 06, 2008 12:39 pm EDT

listen pogo i paid for a yearly membership if your site is to busy boot off players that arent members or refund cash also you should have an easier route to get feedback from customers

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charlene willer
,
Jan 29, 2008 12:00 am EST

I have been playing pogo for 5 99 a month. The other day my bank statement showed a charge of 39.99. plus 5.99. What is that all about. I never ordered a subscription for pogo games at that price of 39.99 all of a sudden its on my bank statement.

Beware people!

Valerie
Valerie
, US
Sep 11, 2007 12:00 am EDT

I have been a Pogo Club Member for several months, however, when I want to play the games for Members Only-- I can't get in to them. Help!

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walter kent
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Aug 26, 2007 12:00 am EDT

I am a dues paying member of pogo. It does not recognize this fact and wants me to sign up again before playing.

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paula moore
,
Apr 24, 2008 7:30 pm EDT

stop charging my credit card and take of the last pay ment of 44.03 us funds ty paula

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Brenda Plichta
Muskegon, US
May 26, 2011 12:07 am EDT

WENT OFFLINE AND NOW I CANNOT GET BACK INTO POGO.COM

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etta rose
Cathedral City, US
Apr 01, 2011 4:28 pm EDT

I need to get into my regular pogo games and I need help imme. I have trried everything. thank you

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roswell572001
Hazlehurst, US
Feb 23, 2011 5:04 pm EST
Verified customer This comment was posted by a verified customer. Learn more

i cancelled my account with pogo games and they took my money anyway i want my money back thank you

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pogo on line games
Taylors, US
Dec 30, 2009 10:49 am EST

pogo took payment out of my checking account with out my authority

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barb kadolph
Atikokan, CA
Nov 20, 2009 8:24 am EST
Verified customer This comment was posted by a verified customer. Learn more

pogo you took my tokens for gifts and i never recieved a copy of them getting them ty

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katiebrooks1218
Greensboro, US
Sep 20, 2009 5:44 pm EDT

You need to let me download games or cancel my membership.

Kay A Brooks

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cheryl gray
West Haven, US
Aug 11, 2009 1:28 am EDT

cut the games back on wescheryl8 or refund my money

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kathy gregory
Shinnston, US
Dec 25, 2008 8:59 am EST

A FRIENS BOUGHT A SUBSCIPTION FOR A YEAR FOR CLUB POGO AND I HAVENT RECIEVED IT

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linda veto
Palm Coast, US
Dec 14, 2008 5:51 pm EST

I have been charged $39.99 from www.EA.COM CA. I did not authorize this, and I want a refund now

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TERESA WILLIAMS
,
Nov 28, 2008 11:28 pm EST

CANT LOG IN TO POGO SPADES KEEP KICKING ME OFF THE INTERNET PLEASE TELL ME WHY

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carlos
,
Nov 26, 2008 1:19 am EST

i, m in the ninth roun roundd with 2550 and the does not go to the tenth

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Kay Bates
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Nov 15, 2008 11:56 am EST

I want pogo to stop taking money out of my account. I did not give them concent.

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holly
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Oct 15, 2008 11:16 pm EDT

sombody is getting into my acount and deleting it.

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Pat Batch
North Versailles, US
Aug 18, 2008 12:29 am EDT

How can you report and have a person checked out who is using racial slurs on line.

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ruth canejo
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Jul 26, 2008 5:36 am EDT

can;t get into my games. keeps switching back to my home page

Valerie
Valerie
, US
Jul 25, 2008 6:50 am EDT

I asked pogo to cancel my membership but are keep charging me money and they have no phone number.

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