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2.2 51 Reviews

How responsive is Playboy Enterprises's customer service?

16 Resolved
35 Unresolved
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Playboy Enterprises reviews and complaints 51

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A
12:26 pm EDT

Playboy Enterprises missed magazines

Sent an e-mail yesterday (7/31) saying have not rec'd last three issues of magazine. Said I was a long time subscriber, yet magazine suddenly stopped. Was told I'd get a response within two days. I HAVE NOT heard anything. Please respond to my concern since I cannot call a number to speak with a real person. (better yet - call my home - # below)
Andy Case [protected]@verizon.net
[protected].

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11:37 am EDT

Playboy Enterprises 12 issues for $12 ad sent to my 14 year old son!

My 14 year old son received a subscription card in the mail for 12 issues of Playboy for $12.00 along with a free DVD of Nude Celebrities. Maybe they should check the age before mailing such offers.

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t compton
,
Oct 18, 2008 10:34 am EDT

you don't recive that stuff unless you ahve been to thier site or a third party site so ask your sons and husband where they have been

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Karen
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Sep 17, 2008 12:35 pm EDT

My husband just received this card in the mail with an offer to order Playboy and get the free Nude Celebrity CD. My 12 year old son often checks the mail. This offer is obscene. How are they allowed to send this kind of solicitation in the mail for anyone to see. They have to cover these up in the store so children cannot see them but they can send them in the mail for children to see. Now I cannot even let my son check the mail, something he loves to do. Stop sending this kind of filth and invading our lives with it, we don't want it.

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J Casey
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Mar 19, 2008 6:22 pm EDT

I received the same subscription card. I'm just glad my children didn't get the mail today.

ComplaintsBoard
R
12:00 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Playboy Enterprises unsolicited magazine subscription!

MAIL FRAUD, please submit a complaint of mail fraud to the USPS if you have received unsolicited bills from Playboy for magazine subscriptions. The link to file complaint: http://postalinspectors.uspis.gov/forms/MailFraudComplaint.aspx.

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toso777
,
Oct 16, 2008 1:32 pm EDT

Call [protected]. I told them to stop mailing these offers to my home after I already wrote 2 letters telling them to stop. Good Luck!

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jerome w gates
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Feb 26, 2008 11:33 am EST

I ordered 12 months magazine10 months ago + paid$15.96 by credit card.

Received ONLY two copies.

Now I am solicited once more for 12 issues @ $15.96

Only numbers I can give are Jerome Gates-Box 6801-Laguna Niguel, CA 92607

I sent a letter of complaint to box 2007, Hatlan, Iowa without a reply!

ComplaintsBoard
K
12:00 am EST

Playboy Enterprises false subscription, harassment!

I started to receive notices stating that my husband owe Playboy magazine $15.96 for a 1 yr subscription that was never ordered. We are being harassed via the mail and be threated with collections. We have sent numerous letter stating this with no response. I have seen the scam notices posted on the internet. Why isn't playboy doing something to stop this...

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toso777
,
Oct 16, 2008 1:33 pm EDT

call [protected] . tell them you want to be removed from their mailing list. I tried writing 2 letters never worked. I called today. Hopefully it will stop..

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ronny5858
Louisville, US
Feb 08, 2008 12:35 pm EST

THIS IS MAIL FRAUD! To submit a complaint, and please do if you have been a victim.

ComplaintsBoard
V
12:00 am EDT

Playboy Enterprises broken heel

I bought a pair of shoes & after wearing them 6 times the heel snapped. I couldn't find the receipt & the shop said nothing could be done without this. I e.mailed playboy sending them a picture of the shoes complete with the box they came in. The reply was that they could do absolutely nothing and suggested that I try to get them repaired. This was not the answer I expected from a company the size of Playboy. There was not even an apology. I certainly will not be buying any more of their products.

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B
12:00 am EDT

Playboy Enterprises fraud & cheating!

I have been receiving threats of being sent to collection if I do not pay for the PlayBoy subscription which I never ordered. I am living in Germany so Why would I order a magazine subscription to be sent to Texas? I did live there about 6 months ago but once my subscription ended I opted not to renew. At first I assumed the new tenants at my old apartment were attempting to receive the magazine at my cost but after finding this site on the internet I am starting to think that maybe this Charles Martin is attempting to scam me along with the others. The bills never include a phone number for me to discuss the situation only an address for where the money need to be sent.

Beware!

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M
12:00 am EDT

Playboy Enterprises getting magazines never subscribed

I never subscribed for Playboy and I am receiving magazines in the mail and it says I have a subscription. I would appreciate it if my subscription was canceled because also my children have found them and they think very lowly of me as of right now. Thank You.

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Greg Gentry
, US
Aug 24, 2015 10:20 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I've talked to the people about re-newing a playboy subscription & I said to cancel..Not once but atleast twice... I've had this subsciption for many decades-- But after playboy got rid of the ALL NATURAL & replaced with Silicone... Don't want it ANYMORE! Stop sending me this asking for payment! Called many of times & get no one at the helm of this jack off place--- From now on--This is going into the TRASH--- No worries about receiving payment from me Cause I've CANCEL it---

GET IT___GOT IT__FRIGGEN GOOD! Stop sending me this BS...

GSG
2434 F M RD
[protected]

Go harass somebody else NOW for a SHAKEDOWN

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legallyblonde3723
, US
Oct 13, 2010 2:30 am EDT

this is horrble that the world has to be subject of pornographic magazine and i am so frustrated that they exist and to recieve them without consent is scary'

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Bob
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Aug 30, 2008 11:56 am EDT

Don Perez, Your an idiot. I hope you get all kinds of crank call for publicly putting you cell phone number here. Try calling playboy. not posting on a site that has nothing to do with the magazine.

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Don Perez
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Feb 03, 2008 8:06 am EST

My wife orders me a subscription to Playboy every year for around $23.97. Last year I had to cancel a subscription in her name that nobody ever ordered. This year again she is receiving another subscription in her name again that was never ordered. She orders me a subscription every year which I hope continues. I think my subscription number is PLY00222889480 Don Perez.

Her Gift number that we never ordered is PLY00222889482 Kathleen Perez. Please cancel hers and don't touch my gift from her. Thanks!

Don Perez Cell-[protected](unlisted)

ComplaintsBoard
S
12:00 am EDT

Playboy Enterprises soliciting minors

I have a minor son who has just received an offer in the mail for Playboy for $1 an issue. All he would have to do is return the postage paid card and he would receive this trash--12 issues for $12 dollars.

I would like to file a complaint with this site. I will also file a complaint with whatever organizations I can to bring this to the attention of the public and law officials.

Thank you.

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Bradley S Yoder
,
Oct 18, 2007 10:31 am EDT

Well my son also has a bill just like it. I dont know what to do. I dont want my credit to go bad. I was looking for a phone number to talk with them when I ran across this page.

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cheez
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Aug 27, 2007 11:36 am EDT

[protected]

This is the number. Please call and complain. I did. These jerks tried to turn me over to a collector! It's not right to threaten over a magazine, or to send the offers to minors. If it's good people will want to subscribe, and they should be taken to court over trying to sell to minors... tobacco did.

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moral
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Aug 17, 2007 2:46 pm EDT

My son (12 years old) got the same offer in the mail. For God's sake, you can see the woman's nipples on the picture. I would like to sue the crap out of these immoral [censored] mongers. If they EVER send this garbage to my house again, I promise that I will OWN their dirty little empire. Then all the stupid [censored]s will have to find a real job.

Any suggestions on how to complain directly to the company?

ComplaintsBoard
M
12:00 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Playboy Enterprises - subscriptions to minors

My son started receiving bills in his college dorm this past spring (2006) for a Playboy magazine subscription that he never ordered. He ignored the bills and now he has received the same nasty collection notice from Charles Martin that others here have mentioned. Charles is only asking for $10 for the subscription, so I guess his $17 and $12 scam...

Read full review of Playboy Enterprises and 70 comments
ComplaintsBoard
C
12:00 am EDT

Playboy Enterprises received magazine without ordering!

I have not ordered this subscription and i am receiving it. I do not appreciate this because my fiance was greatly disturbed by the nature of it. Also, i have no way to contact them to dispute it.

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Rohit jayram Chavhan
Mumbai, US
Jul 25, 2023 5:53 am EDT

Minimum 20 minutes jersey on 3 times service all

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RK Nagar
, US
Jul 05, 2023 11:08 am EDT
Verified customer This comment was posted by a verified customer. Learn more

R̲e̲g̲i̲s̲t̲r̲a̲t̲i̲o̲n̲ k̲e̲ n̲a̲a̲m̲ p̲e̲r̲ M̲u̲j̲h̲s̲e̲ बार-̲बार p̲a̲i̲s̲e̲ t̲r̲a̲n̲s̲f̲e̲r̲ K̲a̲r̲a̲t̲e̲ R̲a̲h̲e̲. Apna bank maei or bol raha hai ki refund nhi hoga.

Jo ho bo kr la.

Please help me.

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Alamgir shah
Aurangabaad, IN
Apr 02, 2023 3:40 pm EDT

hi. Im.alamgirshah.Sir mene play boy service parRs.2500.pye kiya. aur use abtak 2manth hogay abhi take aek miting nahi karwai. aur payse mang rahe he. Rs 4999.tab miting hongi. Sir help me...

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Luis Islas
, US
Dec 03, 2022 8:08 pm EST

I have a birthmark meant to be. It’s not a tattoo I have proof

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Willow Hipp
Salem, US
Nov 30, 2022 10:41 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I ordered a hoodie and it took money from my account but never loaded the order confirmation and I got no order confirmation email

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Kat Gray
, US
Feb 29, 2020 9:03 pm EST

Hello
Playboy is unlawfully using my mailing address dispite repeated complains.
Please take this as final warning. DO NOT [censored] WITH MY ADDRESS ONCE EVER. YOU WILL BE PROSECUTED PERSONALLY AS WELL AS AT COMPANY LEVEL. Pls email me a confirmation.
kristina_gray_2003@yahoo.co.uk
Kr Gr
630 First Avenue, NY, NY, 10016

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Grootspook
, US
Oct 16, 2019 9:48 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I have been trying to cancel my membership for two days now and I still have had no luck! Can someone please respond to my emails or give me an email I can use?

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Me1toYou
, US
Aug 28, 2019 5:10 pm EDT

I just recently signed up again for Playboy TV. Even at half price I feel like I am paying too much. I just watched an episode of "Swing". I watched the same episode 5 years ago. Ugh If you are going to show old content then I want Night Calls, Private Calls, and SXTV. I also noticed the lack of content being shown and lack of actual movies. Wow!

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Fred Gwynne
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Jul 10, 2008 4:51 pm EDT

Yes dear, I am in the other room practicing law, would you mind bringing me a tissue.

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marlon murray
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Sep 11, 2007 8:04 am EDT

I got a bill that i did not order. Thank you.

ComplaintsBoard
K
12:00 am EDT
Featured review
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Playboy Enterprises - paid for 3 years - no delivery!

Wish I would've checked this first. Was hounded by company to pay for 3 year subscription, get 2 other magazines for one year at no charge. Never received anything! Was alerted to the scam because playboy sent a renewal notice. Is there anyway to recover my money? The check was cashed within 10 days.

Read full review of Playboy Enterprises and 9 comments
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