Menu
For Business Write a review File a complaint
PinktownUSA Customer Service Phone, Email, Contacts

PinktownUSA
Reviews and Complaints

www.pinktownusa.com

Learn how the rating is calculated

1.0 10 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

PinktownUSA Complaints 10

ComplaintsBoard
D
10:48 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

PinktownUSA Great Products, But Where's the Loyalty Program? A Review of PinktownUSA

I've been shopping at PinktownUSA for a while now and I have to admit, I love their products. However, there is one thing that always gets me down: the lack of discounts and specials for frequent customers.

In this day and age, it's common for retailers to offer loyalty programs or coupons to those who make regular purchases. I was hoping PinktownUSA would follow suit, but unfortunately, they haven't.

It would be nice to feel appreciated as a customer who constantly supports their business. Perhaps they could offer exclusive deals to those who have made a certain number of purchases or have spent a certain amount of money. This would make me feel more valued as a customer and encourage me to continue shopping with them.

Aside from this minor issue, I have no complaints about PinktownUSA. Their products are of high quality, their website is easy to navigate, and their customer service is excellent. I just hope that they will consider implementing a loyalty program in the near future.

Read full review of PinktownUSA
Hide full review
ComplaintsBoard
D
9:14 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

PinktownUSA Affordable and Stylish Jewelry: A Review of PinktownUSA

When it comes to jewelry and accessories, PinktownUSA has some really lovely items available. From chic and stylish pieces to more playful and whimsical options, there's something for everyone here. However, it's worth noting that the selection isn't quite as extensive as it used to be. While you'll still find plenty of great products to choose from, it would be nice if there were a bit more variety on offer.

One thing that makes PinktownUSA stand out is their commitment to affordability. Prices are very reasonable, so you can score some great deals without breaking the bank. The quality of the items is also impressive given the low prices—most pieces are well-made and look more expensive than they really are.

It's also worth pointing out that PinktownUSA's customer service is top-notch. They're always friendly and helpful, and they're quick to respond to any questions or concerns you may have. Shipping is generally fast, and returns are easy and hassle-free.

Overall, PinktownUSA is definitely worth checking out. While the selection could stand to be a bit more robust, the prices and quality make this a great option for anyone looking to add some fun and stylish jewelry and accessories to their collection.

Read full review of PinktownUSA
Hide full review
ComplaintsBoard
T
8:24 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

PinktownUSA Shipping Cost of PinktownUSA: A Costly Disappointment for Drop Ship Order

I recently placed a drop ship order on PinktownUSA's website and was quite disappointed with the shipping costs. Despite my order weighing less than a pound, the shipping cost was almost $15! I must say, I was taken aback by such a high cost for shipping a small package.

While the products on PinktownUSA's website are great, and their selection of accessories and jewelry is impressive, the cost of shipping is a definite downside. I understand that shipping costs vary depending on weight, distance, and other factors, but I believe this cost was simply too high.

As a customer, I value efficient and affordable shipping options, and finding an ideal balance between the two can be a challenge. Unfortunately, the high shipping cost made me rethink my purchase and experience on PinktownUSA's website.

I hope that PinktownUSA can improve their shipping rates so that customers can enjoy their products without worrying about excessive shipping costs. Nonetheless, I do believe that the quality of their products and the large variety they offer are certainly worth taking a look at, especially for those willing to pay the extra shipping cost.

Read full review of PinktownUSA
Hide full review

Is PinktownUSA Legit?

PinktownUSA earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds PinktownUSA to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, PinktownUSA is known for their high standards and safety. If you're thinking about dealing with PinktownUSA, it's wise to check how they handle complaints.

Pinktownusa.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Pinktownusa.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Pinktownusa.com you are considering visiting, which is associated with PinktownUSA, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Several positive reviews for PinktownUSA have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

However ComplaintsBoard has detected that:

  • While PinktownUSA has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 10 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
ComplaintsBoard
R
Verified customer This complaint was posted by a verified customer. Learn more

PinktownUSA Fashion Paradise: My Favorite Place to Shop for Jewelry and Accessories Online - PinktownUSA Review

whenever I place an order - this is just one of the reasons why this website has quickly become one of my absolute favorites to shop for fashion and jewelry online. PinktownUSA is a fashion paradise for those who love to shop for trendy and stylish accessories, from jewelry to handbags and so much more. Whether you're looking for a statement piece to add flare to your outfit, or just something simple and classic, the possibilities are endless on this site.

PinktownUSA offers a wide variety of jewelry and accessories that cater to everyone's personal style, and they stay up to date with all the latest trends. Everything they offer is of high quality and at an affordable price. The website is easy to navigate, so you can easily find exactly what you're looking for without any hassle. The website itself is also visually pleasing, with vivid and colorful images of all their products, making it an enjoyable shopping experience.

Not only is the customer service top-notch, but PinktownUSA offers a wide range of discounts and offers that make it an even more appealing destination. They offer daily deals, clearance items, and so much more! I buy from PinktownUSA on a regular basis and have never been disappointed with the quality, variety, or overall shopping experience. It's a one-stop shop for all my fashion needs, and I'd highly recommend it to anyone.

Read full review of PinktownUSA
Hide full review
ComplaintsBoard
A
Verified customer This complaint was posted by a verified customer. Learn more

PinktownUSA Affordable and stylish products, but shipping costs are high at PinktownUSA

When it comes to shopping online, one of the key considerations is the shipping rates. Unfortunately, the shipping rates at PinktownUSA (pinktownusa.com) are a bit on the high side. For instance, when I placed an order there recently, my total came to $16.74. But to my surprise, the shipping cost almost as much as the items themselves, at $13.43. Needless to say, I was quite disappointed.

However, I must say that I love the selection of products at PinktownUSA. They have a great variety of accessories, clothing, and jewelry to choose from. And for the most part, the prices are very reasonable. If only the shipping didn't cost so much!

As a suggestion, I think PinktownUSA could benefit from using shipping bags instead of boxes. This would cut down on the weight and size of each shipment, and might help to reduce the cost of shipping for customers.

Overall, I would recommend PinktownUSA to others who are looking for affordable and stylish accessories and clothing. Just be prepared to pay a bit more for shipping than you might expect.

Read full review of PinktownUSA
Hide full review
ComplaintsBoard
M
Verified customer This complaint was posted by a verified customer. Learn more

PinktownUSA Unique Jewelry and Accessories at Reasonable Prices: PinktownUSA Review

items. It's quite annoying and makes the shopping experience quite frustrating.

Other than that, PinktownUSA has a great selection of accessories, jewelry and clothing items at very reasonable prices. I especially love the variety of unique jewelry pieces that you won't find anywhere else. The website is easy to navigate and the images are clear and detailed, which is greatly appreciated when shopping online.

The shipping is also quite fast and they have a reasonable return policy, which makes me feel confident about buying from them. The only downside is that I wish they had a wider range of sizes available for some of their clothing items.

Overall, PinktownUSA is definitely worth checking out if you're on the hunt for some trendy accessories or unique jewelry pieces. And despite the annoying pop-up messages, their website and shopping experience is top-notch.

Read full review of PinktownUSA
Hide full review
ComplaintsBoard
J
Verified customer This complaint was posted by a verified customer. Learn more

PinktownUSA Disappointing Shipping Experience with PinktownUSA

My experience with PinktownUSA was a bit frustrating. I had an upcoming event that I needed some merchandise for and I was willing to pay the extra $40 for expedited shipping to ensure that my items would arrive on time. Unfortunately, that wasn't the case. I was disappointed to find out that my items didn't arrive until after my event which was a real bummer.

On the flip side, the merchandise itself was exactly what I was looking for and I have no complaints about the quality or selection. However, the delay in shipping really put a damper on the entire experience. It's frustrating to pay extra money for expedited shipping, only to have your items arrive late.

Overall, if you don't have a time-sensitive event, then PinktownUSA might be a great option for you. Their merchandise is on par with other similar retailers and the selection is vast. However, if you need items for a specific occasion, I would suggest being cautious and allowing ample time for shipping. While I was satisfied with the merchandise, the delay in shipping left me feeling underwhelmed.

Read full review of PinktownUSA
Hide full review
ComplaintsBoard
R
Verified customer This complaint was posted by a verified customer. Learn more

PinktownUSA Frustrating experience: A review of PinktownUSA's slow website and disruptive shopping flow

Overall, my experience with PinktownUSA has been quite frustrating. For starters, the website is slow to load, both on my phone and my computer. I find myself getting impatient as I wait for each page to fully load.

Furthermore, one of my biggest pet peeves is when a website redirects me to another page when I want to add something to my favorites list. PinktownUSA does exactly that, and it really disrupts the shopping flow.

All in all, I think this website has potential to be great, but some improvements need to be made to make the shopping experience smoother and more user-friendly. I hope the team behind PinktownUSA takes customer feedback into consideration and makes some necessary changes.

Read full review of PinktownUSA
Hide full review
ComplaintsBoard
C
Verified customer This complaint was posted by a verified customer. Learn more

PinktownUSA PinktownUSA's Checkout Process Needs Serious Improvement

I had such high hopes for PinktownUSA, there were so many beautiful items on their website that I just had to have. So, I made my selections and, like any other person, proceeded to checkout with the expectation that the process would be smooth and seamless. But boy, was I in for a surprise.

The checkout process turned out to be an absolute nightmare, as it took me over an hour to successfully submit my order. Despite filling in all the required shipping and payment information, I found that the button to process payment just refused to work. It was so frustrating and seemed like such a basic function, something that any reputable e-commerce website should have no problem getting right.

As I kept trying, I found myself constantly leaving the checkout page and coming back, going through the entire process again and again, with the same disappointing result each time. I felt like I was wasting my time and energy, and the frustration of the situation made the whole experience a lot less enjoyable than it should have been.

While I eventually was able to finish the checkout process, the experience left a sour taste in my mouth, and it made me hesitant about ever shopping on PinktownUSA's website again. I can only hope that they take steps to improve their checkout process and make it as user-friendly as possible in the future.

Read full review of PinktownUSA
Hide full review
ComplaintsBoard
G
Verified customer This complaint was posted by a verified customer. Learn more

PinktownUSA Affordable and Trendy Fashion from PinktownUSA: A Review

PinktownUSA is a popular online store that offers a wide selection of affordable jewelry, accessories, and other fashion items. As a frequent shopper on this platform, I'd like to share my experience with you.

Firstly, I must admit that I've been a loyal customer for quite some time now, since I started my own business. However, there's one thing that leaves a sour taste in my mouth - the lack of coupons. It would be great if PinktownUSA offered more discounts and special offers to their loyal customers. Sporadically giving a free N95 mask as a purchase incentive doesn't really cut it for me.

Nonetheless, I still find myself constantly browsing the website for new arrivals and bestsellers. Their products are trendy and affordable, which is definitely a plus in my book. From statement necklaces to cute hair accessories and handbags, there's always something to catch my eye.

When it comes to customer service, I have to say that I've never had any major issues. The items are usually shipped within a reasonable timeframe, and I've never received a damaged or faulty product. However, I do think they could improve their customer support a bit, as I've had some unanswered inquiries in the past.

All in all, PinktownUSA is still one of my go-to stores for affordable fashion. I just wish they'd show a bit more appreciation towards their loyal customers by offering more discounts and maybe even a rewards program.

Read full review of PinktownUSA
Hide full review

If you represent PinktownUSA, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Overview of PinktownUSA complaint handling

PinktownUSA reviews first appeared on Complaints Board on Mar 23, 2023. The latest review Great Products, But Where's the Loyalty Program? A Review of PinktownUSA was posted on Apr 10, 2023. PinktownUSA has an average consumer rating of 1 stars from 10 reviews. PinktownUSA has resolved 0 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. PinktownUSA Contacts

  2. PinktownUSA phone numbers
    +1 (844) 765-8696
    +1 (844) 765-8696
    Click up if you have successfully reached PinktownUSA by calling +1 (844) 765-8696 phone number 0 0 users reported that they have successfully reached PinktownUSA by calling +1 (844) 765-8696 phone number Click down if you have unsuccessfully reached PinktownUSA by calling +1 (844) 765-8696 phone number 0 0 users reported that they have UNsuccessfully reached PinktownUSA by calling +1 (844) 765-8696 phone number
  3. PinktownUSA emails
  4. PinktownUSA social media
  5. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 16, 2025
  6. View all PinktownUSA contacts
PinktownUSA Category
PinktownUSA is ranked 193 among 299 companies in the Jewelry and Watches category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.