PicMonkeypicmonkey photo editing site

B Review updated:

I pay $7.99 a month to access this site. when tried to get on several times, it brought up a free trial that they want people to try. But it wouldn't let me access the regular site that I'm paying for. Also I was told that once I tried the site, that if I didn't want to continue, I would be given the choice to refuse after 7 days. that didn't happen. I was not given that option, and you all took money out of my account. And since I'm paying for it, then I want to be able to use it at my disposal. I can access the site, but not the use of it. I will appreciate if you all would fix it or return my money back on my account.

thank you

  • Updated by Bernadine Mayes · Oct 30, 2018

    I need access to the site to edit my pictures which I pay $7.99 a month to be able to do.


  • Ka
    Kathy Waples Jan 24, 2019
    This comment was posted by
    a verified customer
    Verified customer

    Same thing happened to me. I was using the site earlier. Logged out, , went back to do some more editing and it won't let me log in.

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions


    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.