Pets Best Insurance Services review: Would not cover a surgery that was supposed to be covered
My cat had a lump on her left shoulder. My vet said she could remove it so I had her teeth cleaned and they removed the lump while she was under anesthesia. I sent in the claim only wanting to have the surgery covered. They refused my claim because teeth cleaning is not covered. I didn't ask for that to be covered, only the mass removal. DO NOT USE THIS INSURANCE! They don't cover what they say they will. I am cancelling my account! SCAM!
Desired outcome: Re-imbursement for my cat's surgery like they said they would.
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They came through with what I was owed as a reimbursement.
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