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CB Pet Stores Petland Horrible experience - lied and sold us sick dog
Petland

Petland review: Horrible experience - lied and sold us sick dog

M
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1:21 pm EDT
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If I could give ZERO stars I would.

-Sold us a sick dog
-Told price for the 'dog' was $4700
-Did not tell us the 'warranty' was included in that $4700
-Told us we must legally HAVE to buy with the warranty, even though that is illegal in PA
-Demanded the $400 I paid for the warrant back
-Told me the will not do that
-Sick dog they sold us needs plenty of Vet help
-Petland saying that even though they refused to refund the $400 for the warranty that they will also NOT pay the Vet bills even though we were within the 10 days of purchase
-The General Manager of this location will not return calls
-The 'team' that sold us the dog, was unprofessional and lacked transparency (They are like used-car salespeople)
-I have hired an attorney to address their lack of transparency and the fact they lied about the warranty NOT being 'optional' (Requiring a warranty be purchased in PA is illegal)
-After more emails and calls to speak with the 'owner' of this franchise, we have heard nothing)
-The dog is getting sicker every day

THESE PEOPLE ARE CROOKS! Do not buy anything from them.

Recommendation: DO NOT DEAL WITH THESE CROOKS

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  1. Petland Contacts

  2. Petland phone numbers
    +1 (800) 221-5935
    +1 (800) 221-5935
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    Customer Service
    +1 (740) 775-2464
    +1 (740) 775-2464
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    Customer Service
    +1 (866) 499-4761
    +1 (866) 499-4761
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    Petland Credit Card
    +1 (855) 839-0555
    +1 (855) 839-0555
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    Canada
    +1 (866) 542-3030
    +1 (866) 542-3030
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  3. Petland address
    250 Riverside Street, Chillicothe, Ohio, 45601, United States
  4. Petland social media
  5. Stan
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    Jun 12, 2025
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