CB Auto Parts and Repair Stores The Pep Boys Complaints #62-81

The Pep Boys review: Repair work

William Cary of Philadelphia, US

Feb 09, 2023 8:19 am UTC

I took my Dodge Grand Caravan in for service on 2/01/23 because my check engine light was on, they told me I needed an oil change when (I just had an oil change on 1/18/23). He claimed the I also needed a leak detection pump. The total cost was $650, they also threw in shop fee $35 and pepguard warranty for $36.44 without telling me. The next day my light came back on, I brought the van back only to be told it would cost me an additional $407 for another part. I refused to have to payout another $407 for work that should have been done properly the first time. They ripped me off.

Desired outcome: I want a refund for the bogus charges

Ripoff

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