SUBMIT A COMPLAINT

Pei Wei Asian Dinerpersonal — - michael ryder

1
M Aug 15, 2018

My wife and I visited your location on 10111 Louetta in Houston 77070 on August 15th at around 6 PM. The experience was unsatisfactory. Initially the staff could not open a bottle of wine. I had to volunteer to open it inorder for my wife to have a Cabernet. We were told after we sat down that they were out of broccoli, so we could not have the Ginger Broccoli meal. The fried rolls were greasy. My wife had to reorder it her meal came with about half of the advertised ingredients. The restaurant was beyond filthy. Dirty table, floors, etc.
We asked to speak to the manager and she acknowledged all of our issues and agreed with our observations. She apologized and walked away!!
Please advise that all is corrected, so we can return and expect a different experience.
Thanks
Michael Ryder
14534 Kentley Orchard Ln
Cypress TX 77429
[protected]

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