This company charged $96 for renewal of a membership I never ordered. I contacted Classmate customer service. Rep said he couldn’t refund my money. It is company policy: No Refunds. Never used, never logged in; Rep verified this statement but still cannot refund money! Rep said it is contract verbiage: auto renewal, and NO refund. Don’t join this website-it has tiny small print & allows hackers.
I think I was hacked because of fraudulent charges on ALL of my credit cards during time from May 2023 & August 9 2023. Hopefully they can’t get new card numbers.
Desired outcome: Would love a refund BUT saving someone from these underhanded policies is important.