I was charged much the same as the following person who filed:
This company charged $96 for renewal of a membership I never ordered. I contacted Classmate customer service. Rep said he couldn’t refund my money. It is company policy: No Refunds. Never used, never logged in; Rep verified this statement but still cannot refund money! Rep said it is contract verbiage: auto-renewal, and NO refund. Don’t join this website-it has tiny small print & allows hackers.
Desired outcome: Refund. And action to BBB or similar service to prevent this company from their ongoing theft.