Paula Young

I was in the hunt for a wig and I heard about Paula Young through a friend of mine. I decided to check out their website and their prices seemed reasonable. They even had a 20% discount offer with free shipping on purchases over $59.99. I thought it was a great deal, so I jumped on it and picked out a wig that I liked. The wig cost $59.99 and with the 20% discount it came to $51.99. However, when I tried to check out, I was disappointed to learn that I didn't qualify for free shipping because my purchase was less than $59.99, which was the original price of the wig. I felt a bit betrayed, but I guess that's just how they get you.

To add insult to injury, they also added a delivery insurance fee and a covid fee to my purchase, which made the wig cost $71.99 - almost $20 more than the original price! I understand that we're living in difficult times, but it seems a bit opportunistic to charge an extra fee for something that we have no control over.

Furthermore, I was not impressed with their shipping costs. They charged $12.99 for first class shipping, even though the wig didn't even weigh 12 oz. I felt like I was being ripped off and it left me with a bad taste in my mouth.

Despite my negative experience with Paula Young, I will say that the wig itself was of good quality. The color was true to the website's description and the fit was perfect. It looked great on me, and I received several compliments. However, I'm not sure if I will be purchasing from them again, given the additional fees and high shipping costs. It's a shame because their products are of good quality, but their business practices are a bit questionable.