Menu
Categories
Write a review
File a complaint
Sign Up
Write a review
File a complaint
CB Hospitals and Clinics Patient First Complaints #2-21
Patient First

Patient First review: Was turned away due to lack of insurance

S
Author of the review
10:48 am UTC

I went in to the patient first in Chester because I was feeling really sick and had been exposed to Covid and was wanting to receive a Covid test for work which my job told me to go to them. When I arrived and was speaking to the lady about the pre-process of getting in she asked for my insurance card and I unfortunately did not have it in the site to look it up was not working so she went to ask the nurse if they would see me and they said they would not see me unless I gave them insurance information and turned me away. I didn’t have to proceed to drive all the way back to my apartment in Richmond to get my insurance card and go to BetterMed just to find out I was positive for Covid and was running a fever and threw up as I pulled into the parking lot

Desired outcome: I would like an explanation as to why they turned me away because I’ve been there before and my mom has been there before with no insurance and has been seen and I feel like this was me being treated unfairly

Keywords:
covid test fever information insurance card job nurse parking lot patient positive work
More
Send message
Copy link
Report
0 comments
Add a comment

More Patient First reviews & complaints

Patient First - unauthorized charges 11
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Patient First - Unauthorised credit card charge
Patient First - health care services
Patient First - Patients first laurel Maryland
Patient First - Everything
Patient First - Did not treat my illness
Patient First - Bad doctor, terrible bedside manner, neglect
Patient First - Collegeville PA. Rude, condescending doctor and physician assistant.
Patient First - Misdiagnosed with the flu
Patient First - Sign registration registration
View all Patient First reviews and complaints

  1. Patient First Contacts

  2. Patient First phone numbers
    +1 (804) 968-5700
    Click up if you have successfully reached Patient First by calling +1 (804) 968-5700 phone number 1 1 users reported that they have successfully reached Patient First by calling +1 (804) 968-5700 phone number Click down if you have unsuccessfully reached Patient First by calling +1 (804) 968-5700 phone number 0 0 users reported that they have UNsuccessfully reached Patient First by calling +1 (804) 968-5700 phone number
    +1 (800) 447-8588
    Click up if you have successfully reached Patient First by calling +1 (800) 447-8588 phone number 0 0 users reported that they have successfully reached Patient First by calling +1 (800) 447-8588 phone number Click down if you have unsuccessfully reached Patient First by calling +1 (800) 447-8588 phone number 0 0 users reported that they have UNsuccessfully reached Patient First by calling +1 (800) 447-8588 phone number
    Outside Richmond
  3. Patient First emails
  4. Patient First address
    5000 Cox Road, Glen Allen, Virginia, 23060, United States
  5. Patient First social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 04, 2026
  7. View all Patient First contacts
Patient First Category
Patient First is ranked 43 among 232 companies in the Hospitals and Clinics category
#41 ACPNY ACPNY #42 Shriners Hospitals for Children Shriners Hospitals for Children #43 Patient First Patient First #44 HCA Houston Healthcare Northwest HCA Houston Healthcare Northwest #45 Cresco Labs Cresco Labs
Patient First Alternatives
Memorial Hermann Health System 140 reviews Spectramed 18 reviews Cleveland Clinic 186 reviews Aiken Regional Medical Centers 6 reviews Advocate Health Care 23 reviews