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Patient First review: Stay away from this business!

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7:15 pm EDT
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I recently visited the Patient First Abington PA location with a bad lower back pain. I was examined by Dr. Andrea Tse. Please stay away from this "doctor". She wrongly diagnosed me with a pulled muscle, based on her guess after looking at my Xray. She could not answer any of my questions. For every question I asked she gave me the same answer- "I don't know". After several days of pain I was able to see my primary doctor who examined me and properly diagnosed. The pain had nothing to do with the pulled muscle. I was related to my IBS problems. I was proscribed the correct medication and my pain went away. I don't understand why I have to pay for the that kind of service from the Patient First doctor? I tried to appeal the charges, but since the claim was processed corrected, my appeal was denied. I did contact the Patient First corporate office with my complain and they said they will address it, but the was it. I ended up paint for the "service" from their "doctor" . I will never use Patient First again and do not recommend them to anyone.

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  1. Patient First Contacts

  2. Patient First phone numbers
    +1 (804) 968-5700
    +1 (804) 968-5700
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    +1 (800) 447-8588
    +1 (800) 447-8588
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    Outside Richmond
  3. Patient First emails
  4. Patient First address
    5000 Cox Road, Glen Allen, Virginia, 23060, United States
  5. Patient First social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Apr 19, 2025
  7. View all Patient First contacts