Parts Traindeceptive return policy

J
This review was posted by
a verified customer
Verified customer

Avoid buying anything from this company. I would never purchase anything from them again. Beware, as they also sell under the cover of other names and web site skins such as u.S. Auto parts. There's a hidden return policy buried in their web site... It is not on their invoice... After 21 days from order, no returns even if they send you the wrong part. They stress customer satisfaction all over their web site but this is a farce. True dedication to customer satisfaction is timeless and does not have such a short time-limit...

Responses

  • Lo
    LO Oct 04, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Dude, 21 days is enough time to get your item and decide if it is wrong. AS a company, they can't wait around for people to decide to ship things back.

    0 Votes
  • Pr
    Projectshadow1 Jun 05, 2009

    I agree to an extent... The fact that they use these different skins and websites to "spam" the search engines is really pathetic.

    0 Votes
  • Tr
    trollin123 Dec 08, 2010

    I dont care as long as they have the part I need. I think I can figure out and return the part within three weeks. Thats three quarters of a month!

    1 Votes

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