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4.3 6 Reviews 106 Complaints
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OpinionOutpost Complaints 106

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W
10:36 am EDT

OpinionOutpost opinion outpost

I joined this survey group to give it a try and see if they actually did what they say, not the case, I completed enough surveys in two days which I actually put time in to them and the moment I went to claim my 10.00 dollars they froze my account and now I suspended from thier website for doing what they asked. A far as I am concern they are thieves and do this frequently so they don't have to pay you for your services you provided and they collect your money. This is extremely disappointing.

Say away from them

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J
12:17 pm EDT
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OpinionOutpost opinion outpost/ cashing out

I am a member of Opinion Outpost surveys. I've accumulate 300 points and am trying to cash out through Paypal. Every time I try Opinion Outpost informs me that my paypal is not verified. I know that it is verified because it's connected to a bank card and I have other businesses that have made payments on it. Then they tell me I have to wait 5-7 days to try again.

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7:35 am EDT

OpinionOutpost cashing out

I have been doing surveys for about a month on this site. Had no problems doing the surveys until it was time to cash out. I had about 150 points accumulated and decided to try and see what happened when I tried. Well... Here you go... a problem! I tried to cash out with my paypal and the site is telling me I do not have a verified Paypal account... not sure what that means, nor did they explain how to verify the account. I have had a Paypal account for years! I emailed the company to ask how to verify my Paypal account and have never received an answer! I tried to use the Amazon gift card option. Now my account is locked! I'm done! Scam, don't bother!

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Dene Messina
US
Jul 21, 2019 6:16 pm EDT

yeah... i just tried to cash out 100 points on said site: first it told me my account was not able to redeem until i'd been a member for 72 hrs...so i waited...then after 72 hrs it just tells me that there has been an error..so tried to cash out for an amazon voucher instead..the site then asked me for a phone number for them to send a code to...i was dubious about giving them my phone number, so i googled the problem and found others saying it says their phone number isn't valid..they have enough info from me without me giving them my phone number for free, especially with their appalling trust pilot reviews..try swag bucks instead: they're slower to pay but legit.

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K
10:10 pm EDT

OpinionOutpost a survey I completed

This was a good diary survey, every day for 7 days I was to take a picture of at least 2 meals for up to $8.00 a day, upon completion-I would then receive $50.00 for doing all 7 days. I attached the last email I received for doing the final entry(which I did). I completed each day and did everything I was suppose to. I was wondering when I would receive the (up to)$8.00 a day and $50.00 for completing all 7 days!?

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T
11:04 am EDT

OpinionOutpost after 10 years my account was terminated

I have been an active member of Opinion Outpost for over 10 years and never had any issues. Always got plenty of surveys and was always able to cash out & receive my Paypal transfers within a couple of days. Suddenly, they stopped sending me surveys on June 11, 2019 and I could not log into my account getting the error message my account has been terminated.
I tried calling customer service and just get a recording to leave a message. Two days later I get an email response to my message stating my account was terminated because I violated the rules of the agreement. WTF! After 10 years I have violated the rules. I am now out about $180.00 that I was saving towards a vacation.
This company also owns IPOLL.com and exactly at the same time, they terminated my account on that site and I am out $565.00 from them!
Anyone want to join me in telling their story to a major news network that loves to rip into companies that rip off people?
Email me at [protected]@yahoo.com. Come one, come all. I want to nail this company's [censored] to a wall!

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11:12 am EDT
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OpinionOutpost my account was terminated

07/06/2019
[protected]@live.co.uk

I just spent over an hour doing surveys on Opinion Outpost (been a member for a couple of Months now), when the usual page appears to take another survey or no thanks. I clicked no thanks. then was taken to the main log in page and clicked log in. Then a message appeared - Your membership had been terminated as a result of the violation of the Opinion Outpost Terms & Conditions for questions please contact helpdesk@opinionoutpost.co.uk. I have no idea why. I had 0ver 70 points, and about 300 prize draw entries. So I'm feeling really cheated.

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C
2:07 pm EDT

OpinionOutpost locked account

When trying to log into my account an error report comes up telling me my account has been frozen. This is the first time this has happened to me, but numerous others have had the same problem. This pist eants me to make my complaint 350 words but honestly there isn't anything else to say except that I get upwords of 5 surveys from them each day, why do they keep sending them if I can't get into my account to do them ? Very frustrated.

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2:39 pm EDT

OpinionOutpost problem with cashing out

I have been a participant at opinion outpost for about a month. After I accumulate 240 or so points, I decided to go and cash out. Well, I went through the whole process and just as it finished connecting my account to my paypal, it booted me out of the system. I then tried to log back in and it told me that my account had been frozen due to data concerns. I know I have been 100% honest and truthful on my surveys. So I have no idea why there would be data concerns. I tried to contact the help desk through the email that was posted with the error message. After hearing nothing back, I decided to try emailing once more. That was last night and I still havent heard anything. I am really disappointed in the service I have gotten. I have worked really hard to complete the surveys and I dont think it is right for them to operate in this way. I will definitely stop recommending this to friends and family and instead warning them to steer clear of this company and their illegitimate practices.

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J
12:02 pm EDT

OpinionOutpost amazon request failed

2 days ago which was 4/10/19 I submitted 2 Amazon request. Today one went through and one said it failed I have been waiting I called your guys number still no call back I sent you email after email still email back please get back to me as soon as you can My email is jonah.[protected]@gmail.com My name is Jonah Sealover. I will attach the image of the incident

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Alex gray1
US
Apr 15, 2019 5:04 pm EDT

Did you get the payment?

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G
3:50 pm EDT

OpinionOutpost none

I applied to be part of your Opinion Outpost today and just as I was finishing up...it froze me out. I have never applied before so I don't know what the problem is. I read all the negative reviews about this happening to ALOT of people so I figured I'm one of the lucky locked out folks. I don't know what's going on with this but could you please explain why I'm froze out even before I got started...Thank you..
Dwight Miller

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Update by Gina Dowell
Apr 04, 2019 4:00 pm EDT

Yes..I am Dwight Miller and Gina Dowell is my fiancee. We share her email address because I locked myself out of mine. We live together, getting married next month.I have her permission to use her email address, and neither of us has applied to Opinion Outpost in the past. Ok.. what's the problem? If this process is as bad and disfunctional as I read, don't bother. I would still like to give you a try if you allow me.
Thank you for your time and help... can't wait to hear back from you...

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S
9:50 am EST
Verified customer This complaint was posted by a verified customer. Learn more

OpinionOutpost opinion outpost failed to respond to several emails about product I tested and was not compensated for.

I was part of a at home trial for a product and never recieved my compensation! I have emailed Opinion Outpost several time and they won't reply, this is the first time this has ever happened, they are a great survey company and I'd like to get this taken care of
.. not sure where to turn now... I'm very disappointed that I havent recieved any feedback yet! And surprised because everything else runs so smoothly and they pay quickly without hassle 99% of the time. Hope to get some advice on how to get this resolved and taken care of, I feel it was unfair to not come through on their end when I did what I was asked of and actually enjoyed the product!

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3:52 pm EST
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OpinionOutpost opinion outpost

So on December 26 2018 I tried to redeem my points 732 points but my account was terminated I have no idea why (I was in Poland than and got back to UK 11.01.19)why did you stole my money? I worked very hard to earn it I always was honest and try to take as many survey as I could
I email to you to try to find out why exactly my account was terminated but no one told my why
One you said that my account with be up and running with 3-4 days and than you changed your mind and desired will be closed without telling my exactly WHY plus you stolen MY money

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T
2:09 pm EST

OpinionOutpost account "frozen" after attempting to redeem earned points

ATTN: my email address for your panel is [protected]@yahoo.com

Hello,

Yesterday I attempted to redeem my earned points. I was initially 'told' that you would be unable to redeem my points for about a week, but that I could still take surveys on your site. Today, you have frozen my account completely, for "data concerns"! Checking out posts on your FB account, I notice that you have also done this to other panelists, with the same excuse. Since I have been a panelist for over 5 years, this is not the first time I have seen this occur on your site. No reasons given, just the old chestnut of 'data concerns'.

It would make a certain amount of sense to simply be honest about the problem, rather than passing the blame to panelists using the excuse of "data concerns".

I would appreciate a prompt response, telling me when I can expect you to "defrost" my account, allowing me to access my account, take surveys, and redeem my points.

Thank you,
Toni Brockington

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Ms. Reeves
US
Jan 22, 2019 10:38 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I wonder if a class action lawsuit can be brought against opinion outpost? I'm thinking about starting one because what they're doing is absolutely wrong! Everything is fine until you try to ask for a payout. I'm not letting this go. I spent my time doing surveys that they got paid for and I haven't gotten a dime from them yet.

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G
9:53 pm EST

OpinionOutpost rewards failed

For my first two attemps of getting amazon gift cards, they were successful but took like 3 days to get and I just recently went to cash out $7 and $5.40. Now i'm just now checking and I see the $7 has failed.. How? I did the surveys and now I can't even get my money? It's kinda ridiculous especially when they don't reply until like two weeks after you email them. I want my money.

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R
8:23 pm EST
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OpinionOutpost 2 £50 john lewis e-vouchers payment not received! 2,000 points earned doing surveys

Please send me the above 2 E- Vouchers. I have been waiting for 14 days now, since November 26th 2018, for you to e-mail the vouchers so I can spend them on a smart phone - at John Lewis.

My current basic phone is broken! I wish to buy before they sell out.

I have been doing surveys for quite a while and enjoy doing them, so please reply, asap.

Thank you.

Ruth Strange (Miss)

My email is [protected]@googlemail.com

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L
12:56 pm EDT
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OpinionOutpost survey redemption

I tried to redeem $20 yesterday, immediately after that I was booted out to the login screen. I logged in a I get a message... account has been frozen because of data concerns. I emailed, no word as of yet. I've been with them for about two months and now this has happened. I truly believe what others say about them. If using them, good luck. Even though I redeemed, they didn't pay!

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J
12:35 pm EDT

OpinionOutpost cannot access account frozen acct

was trying to make a redemption tuesday saying account is frozen will not let me redeem this is 2nd time have not change any info for this account was trying to redeem ten dollars will not let me redeem it has been a week now still sending me this reply have answer to all your question have tried to call your number still no response have redemption on this app

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Update by James Boyce
Oct 20, 2018 3:47 pm EDT

try to redeem will not let say account is frozen been a wk what going on cannot enter into app need my redemption

Update by James Boyce
Oct 18, 2018 3:05 pm EDT

jamesboyce2013@gmail.com try redempt say acc frozen need clearence i cannot make redemption

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S
3:04 pm EDT

OpinionOutpost online surveys with opinion outpost

Hello

I am contacting to ask why I have been terminated from the site? I was about to use my reward points( i had 205) for taking lots of surveys and i had the redeem now screen up and then it came up wiht a message saying ihad been terminated. I would like to know why please? I feel very annoyed that i have spent a lot of my personal free time ( i dont get much as i have a demanding toddler)completeing surveys and i seem to be booted out without any explanation. Please advise

Kind Regards

Stella Strike
[protected]@hotmail.co.uk

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Bitabw
US
Apr 20, 2019 6:36 pm EDT

Doing these surveys are easy and fun, but remember the old saying, "If it sounds too good to be true...back off". This company needs to seriously update their technology and company employees to accommodate surveyors in getting paid. Afterall, we put in serious time to complete these surveys and Opinion Outpost is well compensated by companies seeking consumer reviews. Appears they may be in the process of encountering class action lawsuits!
Be on the lookout, I want my $$ too.

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C
8:43 pm EDT

OpinionOutpost error message

I'm about to finish a beverage diary survey, but for some reason, when I hit "submit", I get an error message. I don't understand. I recorded all the beverages I had in the week. The survey was working okay, when it came to recording beverages during the week, yet it won't let me submit my answers? I had this issue the last time I participated in this kind of survey, yet it still wasn't addressed. Why? What's up with this?

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C
2:18 am EDT

OpinionOutpost survey submission

I had just attempted a survey, and as my answers were being submitted, I got an error message. I don't know whether I got disqualified or actually completed the survey, but I'd like to know which is the case for this particular survey. Plus, my survey history states that this survey wasn't finished, yet when I clicked to attempt to finish it, it said I already finished the survey.

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About OpinionOutpost

Screenshot OpinionOutpost
OpinionOutpost is an online platform that provides users with the opportunity to participate in market research surveys. The service is designed to connect businesses and researchers with individuals willing to provide feedback and opinions on various products, services, and topics. Users who sign up for OpinionOutpost can take surveys in exchange for rewards, which typically include points that can be redeemed for cash or gift cards.

The surveys on OpinionOutpost cover a wide range of subjects, allowing users to contribute to research in areas that interest them or for which they have specific knowledge. The length and complexity of each survey can vary, with corresponding rewards that reflect the time and effort required to complete them.

OpinionOutpost emphasizes user convenience, offering a user-friendly interface and the flexibility to take surveys at any time. Participants must be eligible for each survey based on demographic and other criteria set by the researchers. The platform takes privacy seriously, ensuring that personal information is protected and used in accordance with market research standards.

The service is free to join for anyone looking to voice their opinions and earn rewards. OpinionOutpost is part of Dynata, a global leader in digital market research data, which lends credibility to the platform's operations. Users should be aware that the frequency and availability of surveys can fluctuate, and not all users may qualify for every survey opportunity presented.
How to file a complaint about OpinionOutpost?

Here is a comprehensive guide on how to file a complaint or review about OpinionOutpost on ComplaintsBoard.com:

1. Log in or Create an Account:
- If you already have a ComplaintsBoard.com account, log in. If not, create a new account to proceed.

2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the Title:
- Summarize the main issue with OpinionOutpost in the 'Complaint Title' section.

4. Detailing the Experience:
- Provide detailed information about your experience with OpinionOutpost. Include key areas such as transactions, the nature of the issue, steps taken to resolve it, personal impact, and the company's response.

5. Attaching Supporting Documents:
- Attach any relevant supporting documents that can strengthen your complaint. Avoid including sensitive personal data.

6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission Process:
- Click the 'Submit' button to submit your complaint or review.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure you follow each step carefully to effectively file your complaint or review about OpinionOutpost on ComplaintsBoard.com.

Overview of OpinionOutpost complaint handling

OpinionOutpost reviews first appeared on Complaints Board on Oct 3, 2009. The latest review A Balanced Perspective on OpinionOutpost was posted on Mar 7, 2024. The latest complaint termination of membership and withhold rewards was resolved on Jul 16, 2012. OpinionOutpost has an average consumer rating of 1 stars from 582 reviews. OpinionOutpost has resolved 3 complaints.
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  1. OpinionOutpost Contacts

  2. OpinionOutpost phone numbers
    +1 (877) 254-1234
    +1 (877) 254-1234
    Click up if you have successfully reached OpinionOutpost by calling +1 (877) 254-1234 phone number 0 0 users reported that they have successfully reached OpinionOutpost by calling +1 (877) 254-1234 phone number Click down if you have unsuccessfully reached OpinionOutpost by calling +1 (877) 254-1234 phone number 0 0 users reported that they have UNsuccessfully reached OpinionOutpost by calling +1 (877) 254-1234 phone number
  3. OpinionOutpost emails
  4. OpinionOutpost address
    6 Research Dr, Shelton, Connecticut, 06484, United States
  5. OpinionOutpost social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
OpinionOutpost Category
OpinionOutpost is ranked 9 among 37 companies in the Online Surveys category

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