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OpinionOutpost
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www.opinionoutpost.com
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4.3 582 Reviews

OpinionOutpost Complaints Summary

3 Resolved
103 Unresolved
Our verdict: If considering services from OpinionOutpost with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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OpinionOutpost reviews & complaints 112

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Newest OpinionOutpost reviews & complaints

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W
5:02 am EDT

OpinionOutpost My account was suspended as soon as it was created

Re: the attached e-mail trail

My account was suspended AS SOON AS it was created. I never had the opportunity to use Opinion Outpost.

Their excuse - "I violated terms and conditions" - of a website I never actually used.

{BASIC MORALITY LESSON: Neither they nor any other service-provider are entitled to set terms and conditions. A service-provider, which by its very existence is perpetrating theft and disenfranchisement, is the property of the public, i.e the entire rest of the human race, all of whom are the service's "victims"/"moral superiors". Because in reality there is no such thing as private property).

MY THEORY: This 'refusal of service" (which amounts to an act of war, by a self-appointed elite, against the rest of the human species) was in fact the result of a piece of automated software objecting to my use of a VPN. 
VPNs are a basic security procedure which any competent user of any internet service will be deploying at all times - any website which is not configured in such a way as to accept this is not fit for purpose, is defunct.

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J
12:35 pm EDT

OpinionOutpost Opinion outpost freezing my account for no reason

I've been taking surveys on opinion outpost for a little extra money and all of a sudden my account is frozen. I answer my surveys honestly and take my time. I had amds 60 dollars and now my account is frozen. they are basically stealing my time. did I get scammed? Please help. I was reading that when people got to a certain point with there money they all of a sudden couldn't redeem the money and their account would freeze. Whenever you email them no one responds. I've been working so hard on these surveys and now I cant even access my account. Feel cheated

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8:08 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

OpinionOutpost unable to give them my new e-mail address

I have tried their 1-877 number numerous times to give them this new info for many weeks now, I have e-mailed them also many times to relay this new info I don't know what is going on with them. Or they in business or not?
If they still are, is this any way to conduct business? The other survey companies are much more diligent about things such as this. I am thoroughly disgusted with them. Can you help me with this problem.

Please e-mail me back regarding this as to reaching a solution. Many thanks

Rosalie Ochoa
[protected]@yahoo.com

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9:06 am EST
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OpinionOutpost redeem points for cash

I am a new survey taker who just accumulated 102 points in the last week by completing 16 surveys. I am extremely proud of this accomplishment.

I went to redeem 100 points for $10 in PayPal cash however it looks like the website ate my 100 points! Now the site shows I only have 2 points remaining.

I do have a verified PayPal account. Please can you investigate and resolve this situation ASAP please?

I need $10 in my PayPal account by year end, 12/31/2019 to show I have self-employment income for this year 2019.

Please advise soonest. Thank you!

Best regards,
Cindy

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3:44 am EST
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OpinionOutpost online survey

I had spent weeks answering surveys on opinion outpost uk gaining 570 points, I answered all surveys as accurately as possible even being refused many as I did not match the required criteria which was fine. On gaining 570 points I attempted to withdraw via paypal to purchase items for christmas only to find I my account to be terminated for inaccurate survey answering. I strongly disagree with this as I always answered as accurate as I could. I cannot stress enough how frustrating this is as I spent weeks doing this and managing to get 570 points totalling £30.00 worth of rewards. I have spoken to opinion outpost aboutbthis however they just keep saying it was due to the accuracy of my answers but it just seems to much of a coincidence that this happened once I tried to withdraw.

Please can you help resolve this matter.
Many thanks

Thomas Martin

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4:01 pm EDT
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OpinionOutpost member help

Hi there,

I am a regular member of opinionOutpost. But, Matter of sorrow that today unfortunately Shown a message my account has been frozen due to data concerns. that why, i can't log into my account. therefore, i am requesting you to resolve this issue as soon as possible. I hope and believe that you will be reply me a positive response.

Your Regard
William Jonson.

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10:36 am EDT

OpinionOutpost opinion outpost

I joined this survey group to give it a try and see if they actually did what they say, not the case, I completed enough surveys in two days which I actually put time in to them and the moment I went to claim my 10.00 dollars they froze my account and now I suspended from thier website for doing what they asked. A far as I am concern they are thieves and do this frequently so they don't have to pay you for your services you provided and they collect your money. This is extremely disappointing.

Say away from them

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12:17 pm EDT
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OpinionOutpost opinion outpost/ cashing out

I am a member of Opinion Outpost surveys. I've accumulate 300 points and am trying to cash out through Paypal. Every time I try Opinion Outpost informs me that my paypal is not verified. I know that it is verified because it's connected to a bank card and I have other businesses that have made payments on it. Then they tell me I have to wait 5-7 days to try again.

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7:35 am EDT

OpinionOutpost cashing out

I have been doing surveys for about a month on this site. Had no problems doing the surveys until it was time to cash out. I had about 150 points accumulated and decided to try and see what happened when I tried. Well... Here you go... a problem! I tried to cash out with my paypal and the site is telling me I do not have a verified Paypal account... not sure what that means, nor did they explain how to verify the account. I have had a Paypal account for years! I emailed the company to ask how to verify my Paypal account and have never received an answer! I tried to use the Amazon gift card option. Now my account is locked! I'm done! Scam, don't bother!

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Dene Messina
, US
Jul 21, 2019 6:16 pm EDT

yeah... i just tried to cash out 100 points on said site: first it told me my account was not able to redeem until i'd been a member for 72 hrs...so i waited...then after 72 hrs it just tells me that there has been an error..so tried to cash out for an amazon voucher instead..the site then asked me for a phone number for them to send a code to...i was dubious about giving them my phone number, so i googled the problem and found others saying it says their phone number isn't valid..they have enough info from me without me giving them my phone number for free, especially with their appalling trust pilot reviews..try swag bucks instead: they're slower to pay but legit.

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K
10:10 pm EDT

OpinionOutpost a survey I completed

This was a good diary survey, every day for 7 days I was to take a picture of at least 2 meals for up to $8.00 a day, upon completion-I would then receive $50.00 for doing all 7 days. I attached the last email I received for doing the final entry(which I did). I completed each day and did everything I was suppose to. I was wondering when I would receive the (up to)$8.00 a day and $50.00 for completing all 7 days!?

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11:04 am EDT

OpinionOutpost after 10 years my account was terminated

I have been an active member of Opinion Outpost for over 10 years and never had any issues. Always got plenty of surveys and was always able to cash out & receive my Paypal transfers within a couple of days. Suddenly, they stopped sending me surveys on June 11, 2019 and I could not log into my account getting the error message my account has been terminated.
I tried calling customer service and just get a recording to leave a message. Two days later I get an email response to my message stating my account was terminated because I violated the rules of the agreement. WTF! After 10 years I have violated the rules. I am now out about $180.00 that I was saving towards a vacation.
This company also owns IPOLL.com and exactly at the same time, they terminated my account on that site and I am out $565.00 from them!
Anyone want to join me in telling their story to a major news network that loves to rip into companies that rip off people?
Email me at [protected]@yahoo.com. Come one, come all. I want to nail this company's [censored] to a wall!

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11:12 am EDT
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OpinionOutpost my account was terminated

07/06/2019
[protected]@live.co.uk

I just spent over an hour doing surveys on Opinion Outpost (been a member for a couple of Months now), when the usual page appears to take another survey or no thanks. I clicked no thanks. then was taken to the main log in page and clicked log in. Then a message appeared - Your membership had been terminated as a result of the violation of the Opinion Outpost Terms & Conditions for questions please contact helpdesk@opinionoutpost.co.uk. I have no idea why. I had 0ver 70 points, and about 300 prize draw entries. So I'm feeling really cheated.

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2:07 pm EDT

OpinionOutpost locked account

When trying to log into my account an error report comes up telling me my account has been frozen. This is the first time this has happened to me, but numerous others have had the same problem. This pist eants me to make my complaint 350 words but honestly there isn't anything else to say except that I get upwords of 5 surveys from them each day, why do they keep sending them if I can't get into my account to do them ? Very frustrated.

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2:39 pm EDT

OpinionOutpost problem with cashing out

I have been a participant at opinion outpost for about a month. After I accumulate 240 or so points, I decided to go and cash out. Well, I went through the whole process and just as it finished connecting my account to my paypal, it booted me out of the system. I then tried to log back in and it told me that my account had been frozen due to data concerns. I know I have been 100% honest and truthful on my surveys. So I have no idea why there would be data concerns. I tried to contact the help desk through the email that was posted with the error message. After hearing nothing back, I decided to try emailing once more. That was last night and I still havent heard anything. I am really disappointed in the service I have gotten. I have worked really hard to complete the surveys and I dont think it is right for them to operate in this way. I will definitely stop recommending this to friends and family and instead warning them to steer clear of this company and their illegitimate practices.

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12:02 pm EDT

OpinionOutpost amazon request failed

2 days ago which was 4/10/19 I submitted 2 Amazon request. Today one went through and one said it failed I have been waiting I called your guys number still no call back I sent you email after email still email back please get back to me as soon as you can My email is jonah.[protected]@gmail.com My name is Jonah Sealover. I will attach the image of the incident

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Alex gray1
, US
Apr 15, 2019 5:04 pm EDT

Did you get the payment?

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G
3:50 pm EDT

OpinionOutpost none

I applied to be part of your Opinion Outpost today and just as I was finishing up...it froze me out. I have never applied before so I don't know what the problem is. I read all the negative reviews about this happening to ALOT of people so I figured I'm one of the lucky locked out folks. I don't know what's going on with this but could you please explain why I'm froze out even before I got started...Thank you..
Dwight Miller

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Update by Gina Dowell
Apr 04, 2019 4:00 pm EDT

Yes..I am Dwight Miller and Gina Dowell is my fiancee. We share her email address because I locked myself out of mine. We live together, getting married next month.I have her permission to use her email address, and neither of us has applied to Opinion Outpost in the past. Ok.. what's the problem? If this process is as bad and disfunctional as I read, don't bother. I would still like to give you a try if you allow me.
Thank you for your time and help... can't wait to hear back from you...

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9:50 am EST
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OpinionOutpost opinion outpost failed to respond to several emails about product I tested and was not compensated for.

I was part of a at home trial for a product and never recieved my compensation! I have emailed Opinion Outpost several time and they won't reply, this is the first time this has ever happened, they are a great survey company and I'd like to get this taken care of
.. not sure where to turn now... I'm very disappointed that I havent recieved any feedback yet! And surprised because everything else runs so smoothly and they pay quickly without hassle 99% of the time. Hope to get some advice on how to get this resolved and taken care of, I feel it was unfair to not come through on their end when I did what I was asked of and actually enjoyed the product!

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3:52 pm EST
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OpinionOutpost opinion outpost

So on December 26 2018 I tried to redeem my points 732 points but my account was terminated I have no idea why (I was in Poland than and got back to UK 11.01.19)why did you stole my money? I worked very hard to earn it I always was honest and try to take as many survey as I could
I email to you to try to find out why exactly my account was terminated but no one told my why
One you said that my account with be up and running with 3-4 days and than you changed your mind and desired will be closed without telling my exactly WHY plus you stolen MY money

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2:09 pm EST

OpinionOutpost account "frozen" after attempting to redeem earned points

ATTN: my email address for your panel is [protected]@yahoo.com

Hello,

Yesterday I attempted to redeem my earned points. I was initially 'told' that you would be unable to redeem my points for about a week, but that I could still take surveys on your site. Today, you have frozen my account completely, for "data concerns"! Checking out posts on your FB account, I notice that you have also done this to other panelists, with the same excuse. Since I have been a panelist for over 5 years, this is not the first time I have seen this occur on your site. No reasons given, just the old chestnut of 'data concerns'.

It would make a certain amount of sense to simply be honest about the problem, rather than passing the blame to panelists using the excuse of "data concerns".

I would appreciate a prompt response, telling me when I can expect you to "defrost" my account, allowing me to access my account, take surveys, and redeem my points.

Thank you,
Toni Brockington

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Ms. Reeves
, US
Jan 22, 2019 10:38 pm EST
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I wonder if a class action lawsuit can be brought against opinion outpost? I'm thinking about starting one because what they're doing is absolutely wrong! Everything is fine until you try to ask for a payout. I'm not letting this go. I spent my time doing surveys that they got paid for and I haven't gotten a dime from them yet.

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G
9:53 pm EST

OpinionOutpost rewards failed

For my first two attemps of getting amazon gift cards, they were successful but took like 3 days to get and I just recently went to cash out $7 and $5.40. Now i'm just now checking and I see the $7 has failed.. How? I did the surveys and now I can't even get my money? It's kinda ridiculous especially when they don't reply until like two weeks after you email them. I want my money.

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OpinionOutpost Customer Reviews Overview

OpinionOutpost is an online platform that connects businesses and researchers with individuals willing to provide feedback through surveys. Users sign up to participate in market research by sharing their opinions on various products and services. In exchange for their time and insights, participants earn rewards such as cash or gift cards. The service aims to facilitate consumer-driven data collection while offering users a way to earn incentives for their contributions. OpinionOutpost is a tool for those looking to influence future products and services while receiving compensation for their input.

OpinionOutpost In-depth Review

In summary: OpinionOutpost is a user-friendly platform that offers a variety of surveys to its users. It stands out for its straightforward sign-up process, diverse survey options, and a reward system that incentivizes participation. While the survey frequency and payout threshold are reasonable, users should be aware of the time commitment required for each survey. The platform's reliability, coupled with an intuitive user interface, makes it a competitive option in the market of survey sites. However, like any platform, it has its pros and cons, which should be considered before signing up.

Overview of OpinionOutpost: OpinionOutpost is an online platform that rewards users for sharing their opinions through surveys. It connects companies with consumers who provide valuable feedback on products and services, influencing future business decisions.

Ease of Use and Website Navigation: The website is designed with simplicity in mind, making it easy for users to navigate and find surveys that match their interests. The layout is intuitive, and users can quickly access their account information and rewards.

Sign-Up Process: Registering with OpinionOutpost is straightforward. Users are required to provide basic information and can start participating in surveys shortly after completing the sign-up process.

Variety and Types of Surveys Offered: OpinionOutpost offers a wide range of surveys, including consumer products, advertising effectiveness, and political opinions. This variety ensures that users have access to surveys that are relevant to their interests and expertise.

Time Commitment and Survey Length: Surveys vary in length, typically taking between 10 to 30 minutes to complete. Users should be prepared to dedicate a reasonable amount of time to each survey to earn rewards.

Reward System and Incentives: Participants are rewarded with points for each survey completed, which can be exchanged for cash or gift cards. The platform occasionally offers sweepstakes entries and other incentives as additional motivation.

Payout Threshold and Redemption Options: The payout threshold is relatively low, allowing users to redeem their points for rewards more frequently. Redemption options include PayPal cash and popular gift cards, providing flexibility for users.

Reliability and Frequency of Survey Opportunities: OpinionOutpost is known for providing a steady stream of survey opportunities, although the frequency can vary based on the user's demographic profile.

User Experience and Interface: The platform's interface is clean and user-friendly, contributing to a positive user experience. Information is presented clearly, and the process of taking surveys is streamlined.

Customer Support and Service: OpinionOutpost offers customer support through email and an FAQ section. Response times may vary, but the service is generally helpful in resolving user issues.

Privacy and Data Protection: The platform takes user privacy seriously, employing measures to protect personal information and ensure data is used in accordance with their privacy policy.

Community Feedback and User Reviews: User reviews are mixed, with some praising the platform for its ease of use and reward system, while others cite concerns over qualifying for surveys and customer service responsiveness.

Mobile Accessibility and App Functionality: While OpinionOutpost does not have a dedicated mobile app, the website is mobile-friendly, allowing users to take surveys on the go from their smartphone or tablet.

Comparison with Competing Survey Platforms: Compared to other survey sites, OpinionOutpost offers competitive rewards and a user-friendly experience. However, some competing platforms may have a higher survey availability or offer additional ways to earn points.

Pros and Cons: Pros include a user-friendly interface, diverse survey options, and a reasonable reward system. Cons may include the potential difficulty in qualifying for surveys and the variability in survey frequency.

Final Verdict and Recommendations: OpinionOutpost is a legitimate survey platform that is worth considering for those looking to earn extra income through surveys. It is recommended for users who appreciate a straightforward and user-centric approach to online surveys. However, users should manage their expectations regarding the frequency of surveys and qualification criteria.

How to file a complaint about OpinionOutpost?

Here is a comprehensive guide on how to file a complaint or review about OpinionOutpost on ComplaintsBoard.com:

1. Log in or Create an Account:
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- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the Title:
- Summarize the main issue with OpinionOutpost in the 'Complaint Title' section.

4. Detailing the Experience:
- Provide detailed information about your experience with OpinionOutpost. Include key areas such as transactions, the nature of the issue, steps taken to resolve it, personal impact, and the company's response.

5. Attaching Supporting Documents:
- Attach any relevant supporting documents that can strengthen your complaint. Avoid including sensitive personal data.

6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review Before Submission:
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8. Submission Process:
- Click the 'Submit' button to submit your complaint or review.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure you follow each step carefully to effectively file your complaint or review about OpinionOutpost on ComplaintsBoard.com.

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OpinionOutpost contacts

Phone number

+1 (877) 254-1234

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www.opinionoutpost.com

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