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CB Parcel Delivery Services OnTrac Lost package stolen or fraud theft confusion bad customer service
OnTrac

OnTrac review: Lost package stolen or fraud theft confusion bad customer service 49

L
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2:37 pm EDT
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After being prompted to us Ontrac Shipping by a delivery person, I decided to try it for my west coast shipping needs. I shipped a small box but once it was scanned it showed as an envelope. I was told it was a type o and gave it no more thought until it was lost. This was a high dollar shipment. Ontrac said they would return it and never did, then they said file a claim, I did then they denied the claim. Now they are refusing to talk to me. I have no recourse with this company SHIPPER BEWARE!

Update by listen to this
Jul 15, 2012 4:30 pm EDT

rob requested my tracking number but never contacted me or responded ever again. total fraud . AVOID ONTRAC

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May 29, 2025 5:29 pm EDT
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OnTrac LIED about delivery, stole my package, then claimed it never existed. I have proof. Thieves!
Mind you it was my day off so I was home ALL day. I have front door cameras. Not ONCE did anyone show up)

And OnTrac Rob LEAVE ME ALONE! YOU BOT.

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  1. OnTrac Contacts

  2. OnTrac phone numbers
    +1 (800) 334-5000
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    2501 S. Price Road, Suite 201, Chandler, Arizona, 85286, United States
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    Jun 09, 2025
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OnTrac Category
OnTrac is ranked 15 among 104 companies in the Parcel Delivery Services category
#13 Hermes Germany Hermes Germany #14 CTT.pt CTT.pt #15 OnTrac OnTrac #16 Parcel2Go.com Parcel2Go.com #17 Thailand Post Thailand Post

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