Omron’s earns a 1.0-star rating from 1 reviews and 2 complaints, showing that the majority of healthcare product users are dissatisfied with health monitoring devices.
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Omron does not provide product support or service - AVOID!
After 18 months of routine use of Omron's wristband BP monitor, the silicone rubber-based wristband has started to develop a crack and is in need of replacement. Upon calling Omron, I find out that they do no provide replacement parts or service for their products. How can a company not provide product support and service? Anyway, I'm now out $600 for this unit and will have to find another way to get it repaired or get an entirely different unit.
Recommendation: My Advice: Don't purchase Omron products, given that they don't offer customer support..
Omron Complaints 2
Disappointing Customer Service Experience with Omron: Wrong Address Delivery and No Resolution
I gotta say, I ain't too impressed with Omron's customer service. I went and ordered me a product, but they done messed up and sent it to the wrong address. And when I tried to get 'em to fix the problem, they just wouldn't do nothin' 'bout it. It's a real shame, 'cause I was lookin' forward to usin' that product. But now, I ain't too sure if I wanna do business with 'em again.
Disappointing Customer Service Experience with Omron
I had a bit of a rough time with Omron's website. I had to wait for two whole weeks without the machine I need to breathe before they even decided if they would replace it. When I finally got the replacement, it only worked for two days before it stopped delivering the product. I was pretty frustrated with the whole situation.
If you're looking for help, I wouldn't recommend going to Omron. It seems like they don't have their act together when it comes to customer service. I hope they can improve in the future, but for now, I'll be looking for other options.
Is Omron Legit?
Omron earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
The age of Omron's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Omronhealthcare.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Omronhealthcare.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
We looked up Omron and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
However ComplaintsBoard has detected that:
- We conducted a search on social media and found several negative reviews related to Omron. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Overview of Omron complaint handling
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Omron Contacts
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Omron phone numbers+1 (866) 216-1333+1 (866) 216-1333Click up if you have successfully reached Omron by calling +1 (866) 216-1333 phone number 0 0 users reported that they have successfully reached Omron by calling +1 (866) 216-1333 phone number Click down if you have unsuccessfully reached Omron by calling +1 (866) 216-1333 phone number 0 0 users reported that they have UNsuccessfully reached Omron by calling +1 (866) 216-1333 phone number
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Omron social media
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Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 17, 2025
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