OctaFX review: Deposit of rs 5000/- not credited to my octafx account

I am writing to urgently escalate my unresolved deposit issue.

Account ID: [protected]
Deposit Amount: ₹5,000 (INR)
Payment Method: UPI (PhonePe)

The payment was successfully debited from my PhonePe account, but the amount has not been credited to my Octa trading account. I have already shared the payment proof and transaction details, but the issue is still unresolved.

Please investigate this matter with your payment provider and either:

- Credit the ₹5,000 to my trading account immediately, or
- Refund the amount to my original payment method if the deposit cannot be completed.

Kindly provide me with an update on the investigation and the expected resolution time. This delay is causing inconvenience, and I request that this case be treated as a priority.

Thank you for your prompt attention. I look forward to your earliest response.

Kind regards,

Arjun Gawas
Account ID: [protected]

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