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Sven's SudokuPad Customer Service Phone, Email, Contacts
Sven's SudokuPad
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Sven's SudokuPad
complaints

1 5 3 4 Sven's SudokuPad
Sven's SudokuPad Customer Support Below Average
1 Resolved
2 Unresolved
33% of 3 complaints were resolved
Sven's SudokuPad resolves only 33% of negative reviews, showing poor commitment to customer concerns. Issues include long wait times, unhelpful answers, no follow-up, and unsupportive staff. This affects customer satisfaction, loyalty, and company reputation.
33% of 3 complaints were resolved
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Sven's SudokuPad complaints 3

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J
12:17 am EST
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Sven's SudokuPad All My Puzzles are gone

After the new update which lets me share puzzles. I opened my app to find all the puzzles I entered and completed are gone leaving only the original puzzles. It's a nice app and I enjoyed adding new puzzles and playing them but it sad I spent all that time adding the puzzles just for them to be gone like that. This and sometimes the app won't let me scroll through my puzzles are the only complaints but they're very annoying issues that led me to write this unsatisfied review.

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A
3:28 pm EST
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Sven's SudokuPad Started good but is deteriorating

This app started as a great idea and I immediately bought it when it came out. But over time it has started drifting from the web app and is slowly becoming unusable because the author isn't updating it. For example Killer Cages don't render visibly anymore and every time I report a bug to the author they always say it is fixed in the web app but don't ever port the fox to this app.

Don't buy this until the author starts supporting it with updates.

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9:09 pm EST
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Sven's SudokuPad Missing many features in puzzle setting mode, no variants

Extremely disappointed with this app. I was hoping I could use it to build puzzles but this was clearly not designed for that purpose. In the puzzle setting mode you can't add corner or center pencil marks or color cells different colors.

The only think keeping this from a 1 star review is that it does have some good puzzles built in for you to solve, but there just aren't enough of them.

One other complaint - with this app being associated with Cracking the Cryptic, I expected some puzzles to feature sudoku variant rules, or the puzzle setting mode to allow adding custom rules and features to your puzzles (killer cages, thermos, etc.) but no, it's classics only.

Not worth the $5. It would be okay if it started free and featured only the classic puzzles, and the variants and additional classics would be locked behind a $5 paywall.

If you're looking for classic sudoku puzzles to solve, just watch the Cracking the Cryptic videos on classic puzzles and solve those. If you're looking for a puzzle setting tool, just use f-puzzles or penpa.

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All My Puzzles are gone
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