TenorShare
Reviews and Complaints

I purchased an iPhone unlocking software from Tenorshare, expecting it to perform as advertised. Not only did the software fail to unlock my device, but it also wasted hours of my time trying to make it work. Despite repeated attempts to reach Tenorshare's customer support for assistance and requesting a refund, they consistently refused to return my money.

Their customer service was dismissive and unhelpful, showing zero accountability for selling a product that didn’t work as promised. I’ve never encountered such a blatant disregard for customer satisfaction or honesty in business. Tenorshare’s misleading promises and refusal to take responsibility feel like a deliberate attempt to cheat customers.

If you’re considering purchasing anything from Tenorshare, think twice. They’ll take your money, waste your time, and leave you with a product that doesn’t deliver.

I would strongly recommend avoiding this company at all costs—save yourself the frustration, money, and disappointment.

Shimon
From Sweden.

These guys are great in response to any problems, very fast in their reply time and very helpful. I've email them back and forth going on 2 years now and 90 percent of the time they are able to help. Again great customer support for a onlone only approach.

The software itself works, I'm a real user and have bought thier services. I've used the 4ukey for Apple, 4ukey for android and both have done what it says. Just make sure to read the instructions and the details of what it actually does. They also been friendly enough to let me test out a couple other software which I will review later on. I've been swindle by other software sites that makes calik of certain things. Tenorshare in my personal experience has lived up to what they say they offer. I will be using and checking what they come out with next for as long as I fix phones. I recommended anyone who looking to unlock phones, remove phone pins to try. It works.

I spent 4 days trying to recover my old iphone 6s after its system got messed up due to a deep drained battery. I tried to restore it on my iMac, on my Macbook Pro, I tried everything! Nothing worked it always crashed and gave me errors. Then I was like ok lets try this software I mean they have a 30-day moneyback guarantee so if it fails I'll just get back my money I can live with that. And I got the windows version cz it was cheaper too. I connected my iphone, put it into DFU mode, clicked Deep Repair in ReiBoot and FIRST I thought it was stuck, because it showed me a loading screen and randomly rebooted several times going into recovery mode. I was like ok lets just wait and boom! It started system recovery and now everything works fine again! ON A WINDOWS PC xD It did NOT work on a mac but it worked on a windows machine lmfao hahaha. I love you guys! You saved my life thanks so much, worth the money 100%! Would pay $100

Purchased and installed "Tenorshare iCareFone for WhatsApp Transfer (Windows Version) - 1 Month/1-5 Devices" on 27 Nov 2021. Paid INR 1,923.22 for it (approx. USD 25.48). My requirement was to be able to transfer WhatsApp from a Moto One Power Android smartphone to a newly purchased iPhone 13 Mini. I chose iCareFone after a few Google searches and checking out YouTube videos. I was surprised that any WhatsApp back-up I had made on Android was not compatible with the iOS iPhone version of WhatsApp - shame on WhatsApp :/ Anyways I was able to use iCareFone to download my Android-based WhatsApp back-up via Google drive sign-in and transfer it to the newly setup iPhone 13 Mini. 've got to say iCareFone is a very well-written piece of software. Faced no glitches whatsoever. Excellent user interface - Lets you know of everything it is doing and the progress % it had made so far. From installation to finish, I was done in about an hour's time! Great job! 'm impressed and grateful.

Simple and easy to use tool-
Just a few days back I brought an iPhone 12 and after setting up my phone I realised that there is no way to transferring WhatsApp data from iPhone to android. I didn't know this before buying iPhone. After trying different tools on the internet and spending many hours, I realised nothing was working out and there was no way out. I came across Tenoshare's icarefone WhatsApp transfer from an Android to an iPhone solution and it was the only thing that worked in the end. Their software is amazing: simple, elegant and fast. The customer service is really great, I had issues with my payment and they replied within 12 hours of my sending request. Thank you Technoshare and its team for creating this wonderful and simple to use product. They are very generous too and offer their software for free and provides discounts also and have a money-back guarantee also when things don't work out well. This shows that they are very confident on their product and how well it works.

I needed a software to help me recover the WhatsApp chat history from Android to iOS, and their solution (iCareFone for WhatsApp) worked with most of the information needed given at the right time for any steps. Knowing the process is not trivial, especially the part of giving Android developers access to the system files in the source phone, I am actually surprised it worked so well. It took a little while to sort out some of the steps, but google and youtube came out with the specific configuration details for my Android phone model. Kinda wish they had chat support.

Since I needed a single-use, after the successful transfer I managed to cancel the monthly subscription by email, which took less than 24 hours to be responded by their support team.

Tip for consumers:
It takes a little longer than expected after you finish the process for your app to work properly, I guess there's some indexing going on. Except that, which is not explicit during the migration, everything else is much clear, all explained in simple messages and walkthroughs while using the software.

Products used:
ICareFone for WhatsApp transfer

I was in the middle of upgrading my Apple device and hit a snag in trying to connect to the Apple server with my AppleID. Unfortunately, I was not able (after multiple tries) to reset my phone. I read about Tenorshare's ReiBoot utility and it had several positive reviews so I decided to give it a try. The product does offer several free utilities, the one I needed, in particular, required a subscription. Thankfully, it wasn't an expensive investment and I was able to update the device's firmware effortlessly (which, in-turn resolved the issues I had with the Apple servers). The instructions to perform the update were clear and took at most 10 minutes to accomplish.

Since I only needed the utility for this one operation, I decided to cancel it instead of renewing. Even this process was painless and done without any issues from the company, and I received confirmation within 24 hours.

Not many software companies are as responsive or offer such a useful solution to the Apple drama and I am very happy with the outcome of my interaction with this company. I found its product performed exactly as advertised and it did not cause further harm to my device.

Awesome product!

All my work & Personal Date on my iphone =I rely on the iPhone on my life, after 3 Days i was wakeup and go to take my iphone i find it on logo apple, i figured it turned off and on due to charging. I put it on charger and continued my morning routine
After 2 Hours i found it already on apple logo I went crazy and felt like it was everything is gone i search and search on youtube and all social media and website platforms on this problem all of soulations not working woth my iphone, i tried all of programs not fix my problem only, in the end i find software with name Tenorshare ReiBoot Pro i buy it and I have lost hope because of all the failed attempts
I open it and link my iphone with pc and start fix woth ReiBoot pro and And I left the house and went for a walk, before 1 hour when i back to home and go to my room i found my phone is active already! I was shocked and happy and hope came back to me again, I didn't expect after all the failed attempts that my iPhone would go back to working with my private data, TenorShare ReiBoot Save my Life!He gave me hope to work again and gave me an exceptional solution,For everyone who has problems with their iPhone or wants to return the system to a previous version or make an update, I advise you to go immediately to Tenoshare ReiBoot Pro And not to waste time with other imaginary solutions

PLEASEE READ THIS BEFORE PURCHASING!

My iPhone was stuck on recovery mode, i didn't know what to use so i searched for a reeboot software and this came up. I do not have experience with phones but the " 30 day money back guarantee " made it seem like i can try and if it doesn't work, i got nothing to lose ( NOT TRUE LOL). So now lets get into it 1- i purchased the ONE TIME subscription they automatically made " next billing march 11"? I emailed them as i found that odd and told them to cancel that.
2- long story short, this didnt do anything for my phone so i emailed them telling them it didn't work,they made me send logs ( which, okay fair i did that), they then proceeded to tell me to try different cables, well ofcourse i did? I want my phone to work more than you do lol? then they told me to get a report confirming its not a hardware issue? At that point i knew what their problem was, they just didn't want to give me a refund ( purchased on Feb 11 asked for a refund on Feb 12). Keep in mind this process should not feel like you're jumping through hoops and add unnecessary stress to an already stressful situation. I then took it to a repair store which then they confirmed it wasn't a hardware problem and my phone was fixed. ( even though they tried to make it seem like it was a hardware issue so they don't refund)
After emailing them back and forth i got exhausted and settled for a 50% refund and a " life subscription for free" ( noooo thankk you i will never be using this garbage again).

Save yourselves the trouble folks, i paid $57 for a scam, and i took it to a repair store where they restored all my data and it was as good as new for $75.

If you feel its safe because of the " money back" bs DO NOT DO ITTTT, take it to apple store/ preferably a repair store.

I bought a product and it didn't work when I needed it, so I sold my product and asked for a refund, and they didn't give it to me. (I asked for solution but they didn't respond in time)

Our conversation.
Myuser
2022-10-21 07:18:55
Like I said I can`t try anymore as I don`t have the cellphone anymore, I was needed on that day. There is no way I can test, so I just will ask friendly for refund. Thx in advanced.
Zoe
2022-10-16 15:58:00
Dear customer,

Thanks for your message and we are sorry we could not help this time.

According to our refund policy, I am sorry we could not make refund in this situation. We can apply refund for your order if it is a software bug and we can not help you solve it in 30 days. Sorry for the inconvenience.

Could you please try again? If it fails, could you please send us some screenshots or log files to contribute to locating the problem you encountered?

Kindly note that your subscription has been canceled in the system, so there will be no recurring billings in the future.

We would like to solve your problem sincerely.

Looking forward to your reply.

Best wishes,

Zoe

Tenorshare Support Team

Myuser
[protected]:55:37
Please send the refund, its not worked when I needed, now I don`t need anymore*.
Myuser
[protected]:52:43
I dont know if i`m spelling english wrong, but I just need refund right now.
Quinn
[protected]:27:22
Dear user,

Thanks for your letter.

For this problem, we suggest you to reinstall the program and restart the computer and try again. If it still doesn't work, please let us know.

If you have any questions, please feel free to contact us.

Best wishes,

Quinn

Tenorshare Support Team

Myuser
[protected]:06:08
I did everything I could, restarted pc, restarted cellphone, but I dont have cellphone anymore for more tests, so ill just ask for refund right now. Thx.
Myuser
[protected]:00:29
Screenshot 2022-10-13 *. Png
Its starts backup from samsung to iphone when get into number verification its not sending I can't wait that much for a solution

We had a major issue with our hard drive that had some important work files that were time-sensitive. We decided to give TenorShare a try and downloaded their software. However, we faced a lot of issues while using it. The software kept scanning but it would eventually time out. Even when it did locate some files, the system would crash before the recovery was complete. We reached out to their customer service team for assistance, but they asked us to give them a 5-star review before even solving the issue. We found this to be quite unprofessional and unethical.

After going back and forth with their customer service team, we realized that our month subscription had already expired. Despite trying dozens of times over a period of 6 weeks, the problem still hadn't been solved. We were left with no choice but to find alternative solutions. When we asked for a refund, we were told that their "refund principle is only to refund product quality problems that have no solutions and won't refund on customers that change their mind". This was quite frustrating as we didn't change our mind but were forced to purchase other software that actually worked without any issues.

We found TenorShare to be a complete waste of time and money. Not only did we not get the desired results, but we also had to go out and buy an alternative product. This was a terrible experience and we highly recommend that you avoid using TenorShare. Their solution of offering a lifetime membership on software that doesn't work is not feasible if you need an immediate fix. We hope that our experience will help others make an informed decision when it comes to choosing the right data recovery software.

When it comes to unlocking iPhones or iPads, Tenorshare is one of the companies that offers a variety of software programs to supposedly help with this task. However, it is important to do research before purchasing any of their products, as the actual functionality may not be clear from the product description alone.

Having tried two of their software programs, namely 4uKey - iPhone Passcode Unlocker and 4MeKey - iPhone Activation Unlocker, I can say that neither were able to unlock any of the 11 Apple products I have. One particular issue that arose was the need to provide an IMEI and EMID, which can only be seen on activated devices. This means that the claim that these programs can unlock activation locks is somewhat misleading, as an activated device wouldn't have an activation lock to begin with.

Despite these difficulties, I have to commend Tenorshare on their efficient refund process. I was able to get my money back without any hassle or argument, which was definitely a relief. All in all, while Tenorshare has some promising programs in the market, it is important to read up on the specifics of each one before making any purchases.

I recently used TenorShare to fix an issue with my son's phone's screen not responding. Unfortunately, after running the application twice, I didn't find success. I requested a refund and was informed that I may need to run the application multiple times for it to work effectively. Despite my insistence that I no longer wanted the software and that I uninstalled it, the company informed me of their refund policy.

Their policy indicated that I would be eligible for a full refund if there was a technical issue with the software that they couldn't solve within 30 days. However, since I had deleted the program, the previous log files were also gone forever.

After reviewing my case with their manager, they kindly offered a compromise. They were willing to refund me 30% of the original cost and give me a new lifetime program (coming with an exception for the Photo & Video repair) for free from their website. This solution seemed fair to me, and I accepted their goodwill offer.

Overall, my experience with TenorShare was mixed. While the product didn't solve my problem, I was grateful that they tried to make amends by offering a compromise. While I won't be returning to use their services anytime soon, I appreciate their willingness to work with me and their efforts to adhere to their refund policy.

I was recently in search of a software that could help me with unlocking my Samsung S8. I came across TenorShare and decided to give it a shot. However, my experience with the software was nothing short of frustrating. Despite purchasing the software, it simply bypassed the Google block to YouTube, which rendered it useless. I tried to sign into Google, but my efforts were futile.

At this point, I was extremely disappointed with the software and I decided to explore the option of getting a refund. Thankfully, TenorShare claimed to have a money-back guarantee, which I was counting on. It's important to note that I wasn't optimistic about their refund policy since I've heard of cases where companies claimed to have a money-back guarantee and never kept their promise.

After contacting their customer service and explaining the situation, I was informed that the best they could do was to give me a refund of 30% of my money. I was utterly shocked by the response, and it seemed like they were refusing to take responsibility for the defective product they sold me. TenorShare stated that they would stop the recurring payments, which I found to be ridiculous and insensitive. Why would I want to keep getting charged for a defective product?

After a stressful experience with TenorShare, I wouldn't recommend their services to anyone. They seem like fraudsters who offer false advertising to lure their clients. My advice: run, don't walk from these people. Also, I have attached a screenshot of the conversation I had with their customer service representative detailing their outrageous refund offer.

In conclusion, the whole ordeal with TenorShare was a nightmare, and it's appalling that they claim to have a money-back guarantee but offer such a dismal refund solution. I urge anyone considering using their services to steer clear of this company.

TenorShare (tenorshare.com) is a software company that provides solutions for data recovery, system repair, and password unlocker. As a human being, I had an urgent case of unlocking my phone and needed a reliable software. TenorShare came highly recommended due to its refund system, and after reading numerous positive reviews, I decided to purchase and download their life-time 4ukey Mac version.

Unfortunately, within the next two hours, I spent trying every method possible, the software just didn't work. It only showed how to turn on the phone's connect computer mood and promised to recognize and download the extra package for my phone automatically. However, this automatically downloaded next step never happened, and my profile showed zero devices connected.

Eventually, I had to resort to another software, which solved my problem. I was disappointed that TenorShare did not live up to my expectations, and within the same night, I filled in the refund form on their website. This led to different customer service responses, which made the process even more frustrating.

Initially, they suggested several methods to solve the problem and even mentioned that if all failed, it might be a hardware problem. However, they eventually offered to give me a 30% refund and another product as a replacement. Later, they increased their offer to a 50% refund and another product replacement, but they couldn't give me a full refund back as promised on their website.

This entire process left me feeling disappointed and frustrated, not only with the software but with TenorShare as well. As a result, I do not trust this company anymore and won't be purchasing any of their products in the future. I would like to share my experience with others and warn them to beware of TenorShare.

I recently purchased TenorShare software to reset my LG V60 phone after attempting to follow various instruction guides online without success. I thought the software would make the process much simpler, but unfortunately, it turned out to be just as unhelpful as the online guides.

Upon reaching out to the company for advice, I was informed that their newer security standards did not allow for the type of reset I was attempting. While this was understandable, it did not make me feel better about my purchase.

After deciding to request a refund through their 30-day money-back guarantee, I was frustrated with the runaround I received from the company. They started by offering me another one of their software products instead of a refund, which I declined. Then they offered me a 30% refund while allowing me to keep the software, which was still not satisfactory. Finally, they offered me an 80% refund and assured me they would not charge me again next year for a product that did not work in the first place.

Overall, I am extremely disappointed in the TenorShare software and their money-back guarantee. If you need to reset or unlock your phone, it is honestly better to rely on the free information available through search engines like Google. Trust me - this software isn't worth the investment.

If you are in the market for phone unlock products, be cautious of TenorShare. It appears as though they are not upfront about the fact that in order to unlock your phone, it needs to be wiped completely. This is already a process that you can do for free, and Apple and Android websites have well-documented guides on how to do this.

Their customer service has been known to misdirect customers to guides that fail to post a disclaimer or advisory that warns you about data loss and skillfully skip over the step that wipes your data. It is only when you see the actual notice that confirms this will happen that it's too late, and you've already paid for their services, which usually involve an annual subscription that you may forget to cancel.

Furthermore, if you ask for a refund, they have scripted responses aiming to bargain for a 30% refund, which may increase to 50% if you argue long and hard enough. It's like buying a bootleg DVD from a street vendor.

Our advice is to steer clear of TenorShare and not waste your time or money. There are plenty of other reputable phone unlock providers out there that will not try to deceive you.

I recently had a very frustrating experience with TenorShare's UltData for Mac software. Unfortunately, it did not work as expected and I had to contact their customer support team right after making the purchase. They provided me with another program, ReiBoot, which also did not work. After explaining my situation, they told me that I would need to take my device to a repair shop to assess whether there is a hardware problem and provide a test report. I found this to be quite unreasonable as it would require additional expense and effort on my part.

Despite my initial disappointment, I made numerous email exchanges with their customer support team over the course of 25 days to resolve the issue. However, they seem to have made a concerted effort to avoid providing me with a refund and attempted to push the exchange outside the 30-day refund window. It was only after much persistence on my end that I was able to get a 75% refund.

If you're thinking about using TenorShare's software, my advice is to avoid it at all costs. Not only did it prove to be a waste of my time and money, but their refund policy is seemingly fake. They are quick to blame hardware issues as the source of the problem and won't provide a refund. Save yourself the aggravation and look elsewhere for software solutions.

for taking the time to read my review and I hope that you will not fall into the same trap that I did. While I cannot speak for everyone's experience with Tenorshare, it is clear that for me and many others it was a frustrating and disheartening experience.

One thing to be aware of is that when you purchase their program, you are automatically enrolled into their monthly subscription, which can cost you around $43 per month. I was not aware of this when I made my purchase and it was a rude awakening when I discovered that my bank account was being charged every month without my consent.

Aside from this, the program itself did not work properly and the customer service was subpar. As a customer, I had to jump through hoops to get any kind of refund and even then it was a lengthy and frustrating process.

To make matters worse, I felt so cheated and taken advantage of that I even went as far as to change my bank account number. It's sad that it had to come to that, but I felt that it was necessary in order to protect myself.

All in all, my experience with Tenorshare was disappointing and I would not recommend their services to anyone. It is important to do your due diligence before making any purchases, especially online. Always read the fine print and make sure you are fully aware of any subscriptions or hidden fees that may be involved.

I recently had an unfortunate experience with TenorShare's UltData software and feel compelled to share my story with other potential customers. I was excited to try out this product, hoping it would be able to help me recover some important data that I had lost. However, after downloading and installing the software, I was disappointed to find that it didn't work at all.

Feeling frustrated, I immediately reached out to the company's customer support team, hoping they could help me resolve the issue or provide me with a refund. Unfortunately, my interaction with the team left me feeling even more disappointed than before. Despite the fact that I had contacted them within 10 minutes of purchasing the software, and had clearly explained the situation, they refused to give me my money back.

Instead, I was informed that the software had some compatibility issues with certain iOS versions and that they were working to correct the problem. However, they continued to attempt to sell me other similar products, even though I had no interest in spending more money with a company that had already let me down.

Upon requesting a refund, I was informed by the representative that the company's refund policy only covers duplicate purchases, mistaken orders followed by ordering the correct product, and fatal technical issues with the software that couldn't be resolved within 30 days. This was disappointing to hear, as none of these reasons applied to my situation.

Overall, I was extremely dissatisfied with my experience with TenorShare. While I acknowledge that technical issues can arise with software from time to time, I was disappointed by the way the company handled my situation. The fact that they knew their software was not functioning properly, yet refused to give me my money back, left a sour taste in my mouth. I would urge other potential customers to do their due diligence and research this company thoroughly before making a purchase.

This review is a cautionary tale about the experience of using TenorShare's free software. The reviewer was intrigued because the ad they saw claimed that the program could recover lost iMessages from an iPhone. They proceeded to download the free version and began exploring its interface. They noticed a large blue button labeled "recovery" and thought that it was where they could reclaim their lost data. Little did they know that by clicking on this button, their phone would go into recovery mode. At this point, they panicked and tried everything they could think of to get their phone out of recovery mode. However, they were unsuccessful, and despite attempting to use alternative methods suggested by Apple, they had no other choice but to buy TenorShare's software.

After purchasing the software, the reviewer was disappointed to find that it was wholly incapable of performing the data recovery it had advertised it could fulfill. They reported TenorShare to the FTC for bait and switch tactics, as they felt this situation fell under the Consumer Fraud and Deceptive Business Practices Act.

Overall, the reviewer's experience with TenorShare left them feeling frustrated and cheated. They warn others to be wary of these kinds of illegal tactics and urge anyone needing to recover lost data to pursue reputable service providers.

I would like to share my experience with TenorShare and caution potential buyers to stay away from this company. A year ago, I accidentally deleted several important documents and folders from my laptop's hard drive, and I needed a reliable and effective tool to recover them. After extensive research, I decided to give TenorShare a try. Unfortunately, the product did not live up to my expectations, and despite its claims of recovering lost data, it only managed to retrieve a few files that I did not need.

What was more concerning was that when I purchased the product, TenorShare promised me a full refund if I was not satisfied with the results. Upon requesting a refund, their customer service refused and gave me no clear explanation for their decision. It was not until I went to my credit card provider to dispute the charge that I finally received my refund.

To make matters worse, TenorShare also charged me for a subscription that I never signed up for. Again, their customer service was unhelpful and refused a refund until I filed another claim with my credit card provider, which eventually resolved the issue.

It's important to point out that TenorShare claims to be based in the Netherlands, when, in reality, it is a Chinese company. In my opinion, their business practices are unethical, and their misleading advertising promises are simply a way to deceive customers into purchasing their software.

Based on my personal experience, I strongly urge anyone looking for reliable data recovery software to explore other options as there are numerous reliable and effective alternatives on the market. Please be aware and cautious of TenorShare's practices as I would not want anyone to encounter the same frustrations and headaches that I experienced.

I recently had an issue with my Samsung Galaxy Note 3 smartphone where I had forgotten my pattern and was unable to access my device. In an attempt to remedy this, I decided to purchase the 4uKey for Android (Win) software from TenorShare in hopes that it would help me out. Initially, everything seemed to be going well until the downloading process caused my phone to turn off and on. Unfortunately, the software was not able to remove the pattern from my device.

I attempted to use the software a second time, but this time my phone entered into an unfamiliar "Recovering..." mode that was different from the standard recovery mode that I was familiar with. I reached out to the support team at TenorShare via email, hoping to find a solution to my issue. Unfortunately, the responses I received consisted of basic information that I already knew or links that did not work.

Given my busy schedule, I eventually lost track of the situation until I received a message from my bank indicating a renewal from Tenor. This prompted me to reach out to customer support once again, this time requesting a refund. I was met with a response expressing apologies for the inconvenience and offering a lifetime product activation code or an upgrade to a lifetime version. My concern was that two of their products had already failed to work, and I was unsure about investing in something that was unlikely to resolve my issue.

Overall, my experience with TenorShare was not ideal, and I was left feeling frustrated and unsure about whether I could trust their products in the future. While their customer support team was polite and responsive, their attempts to resolve my issue ultimately fell short.

As someone who doesn't typically write reviews, it's important for me to share my experience with TenorShare. While they do provide some methods for cancelling subscriptions on their website, including through Paypal, I unfortunately found that cancelling through Paypal did not work and I was still charged for my $45 subscription.

After this experience, I discovered that TenorShare actually has a section on their website that acknowledges issues with cancelling subscriptions. While they suggest that they provide notification emails before renewal and encourage users to cancel at that time, they also note that subscriptions are ultimately non-refundable. While I understand that this is likely a company policy, it's disappointing to have paid for something that I cannot use and cannot get a refund for.

What's particularly ironic is that TenorShare is a company that deals with system and software solutions, yet they have "system restrictions" that prevent refunds for users who have not been successful in resolving their issues with their software. This seems counterintuitive and suggests that TenorShare values their own profits over their customers' satisfaction.

Overall, my experience with TenorShare has been disappointing and I would not recommend their services to anyone. If their software does not work for you, you will not be able to get your money back despite their promises of cancellation methods and notification emails. In short, I believe that TenorShare is a scam and regret signing up for their services.

I recently decided to give TenorShare a try and purchased their Mac version of Tenor Reiboot in order to restore my iPhone, which had unfortunately become stuck in reboot mode. My decision to buy was based on the positive reviews that I had read online for their software. However, despite multiple attempts at restoring my phone using this licensed software, I was unable to revive it and was forced to replace it instead.

Upon unsuccessfully trying to revive my iPhone, I contacted TenorShare within 24 hours of purchase, requesting a full refund since I was dissatisfied with the results. Unfortunately, my request was met with a request from their customer service team asking me to provide logs from my Mac in order to substantiate my claim. Despite attempting to retrieve these elusive logs multiple times, I was unable to do so and thus, could not provide any supporting evidence.

To my dismay, the company offered me a 30% refund and a perpetual license as a way of compensating me for my efforts. However, I found this unacceptable given the fact that I was unable to use their product effectively and despite requesting a full refund, my card was charged again.

In summary, while TenorShare's software may work for others, I cannot, in good faith, recommend company due to my personal experiences. Despite my best efforts, the tenative process of trying to get a refund has left me feeling incredibly frustrated and disappointed with the way this company operates. It is my opinion that they simply did not follow through on their refund policy as promised and as such, I do not advise anyone to engage with them.

As a consumer, I recently purchased the Tenorshare ReiBoot for Android in hopes of repairing my android device. To my absolute disappointment, the program did not live up to its advertised promises. The software presented me with short commands that could easily be found on the internet. It did not actually repair my device as I had hoped.

In frustration, I reached out to their customer service team in search of a refund. However, I was met with dismissive and condescending responses. They were less than eager to solve my problem and instead offered me another program which was of no use to me.

After trying to reason with them and explaining that their product was not up to par, they offered me half of my purchase price back. This was an insult to my intelligence, to say the least. I eventually took my issue to paypal and received a full refund for my purchase.

All in all, I was extremely dissatisfied with Tenorshare's products and customer service. They failed to deliver on their promises and their lack of professionalism made the situation even worse. As a result, I will not be making any future purchases from them.