The complaint has been investigated and
resolved to the customer's satisfactionResolved NVR Inc / Ryan Homes — Falling apart
resolved to the customer's satisfaction
We built our home with Ryan 2 1/2 years ago. At first we were happy with the home, but recently have noticed hinge falling apart. Our living room ceiling below our master bath tub has water damage line, wood on fire place mantle is starting to bow. Wooden pieces have just fallen odd our fireplace. Also the carpet from rite rug is terrible quality. We already need to replace it. We have already had them replace it once at no cost because of admbnormal wear after just 6 months. I am extremely sad and disappointed by the quality of the house that I expected to be much better.
The complaint has been investigated and resolved to the customer's satisfaction.