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Return policy
I purchased a product from thee company and accpted the auto ship order to recive th product every 360 days. Naturally I (as would evryon else) forgot about this situation, then on or around august 2 I receivd an email that the product has shipped, and since it shipped I couldnt stop it, till it would be delivered. The product arrived and I called th...
Read full review of NuVet LabsTerrible Customer Service, BS Excuses on refunds
I purchase products from this company back in May. I am so incredibly regretful to ever have given them my business. This morning a renewal was pending and immediately after seeing the charge I sent an email to cancel the order because their CS department wasn't open yet, i'm on EST time and they are pacific., never received an email before the autobill came up, nor received an email for a new order. According to the rep at the time of me sending my email in to cancel literally minutes after being charged there was already tracking number attached (wasn't mentioned in the email response they sent me) had I gotten an email prior I would have cancelled as I have to replace a whole AC system in my home and CANNOT afford this. The manager stated that I was not taking accountability for my order, 100% uncompassionate, creating more stress, and I could have either a 50% or an 80% refund after returning an order that I have yet to get confirmation for. This is a scam to not refund against their 100% satisfaction guarantee. Wish I would have read reviews before purchasing! Spoke with the VP and he stated that orders are shipped the second after charges are made, which is BS. They just do not want to process 100% refunds on cancellation orders.
Desired outcome: 100% Full Refund
Nuvet plus
I have given my dog three bottles of these tablets for fatty tumors, results = zip. Waste of money. I'd keep giving them to her if the bottle was $10, but at $50, BS. Waste your money if you think it is working. But nothing more from me.
Because my comment is too short, I must add more. What more can I say other than it was a waste of $150. When you tell them to stop sending and charging my account, they do comply but also say that stopping the meds might mean the tumors will grow. Or new ones will appear. Sounds like they are putting the results on the buyer. IE, it's stopping the old ones from growing or new ones from appearing. Good line of [censored].
Maybe it works for some, but it ain't doing squat for my dog, even after 3 bottles. So you decide, search the web and see if anyone besides their friends have posted actual results. My post is true to the unfortunate point of not working.
I just wasted money I can't afford to waste. But my dogs come first, so I had to try this product. Maybe it will work for others. It didn't work for me.
Is NuVet Labs legit?
NuVet Labs earns a trustworthiness rating of 94%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for NuVet Labs. The company provides a physical address, phone number, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
NuVet Labs has registered the domain name for nuvet.com for more than one year, which may indicate stability and longevity.
Nuvet.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Nuvet.com you are considering visiting, which is associated with NuVet Labs, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Several positive reviews for NuVet Labs have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
However ComplaintsBoard has detected that:
- Nuvet.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The nuvet.com may offer a niche product or service that is only of interest to a smaller audience.
- NuVet Labs protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
worthless
Nuvet plus did absolutely nothing for my dogs, the fatty tumors kept growing until one needed surgery. They second one had to be euthanized for a cancerous tumor. When I requested my money back they refused. The guarantee means NOTHING!
Read full review of NuVet Labs and 31 commentsOverview of NuVet Labs complaint handling
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NuVet Labs contacts
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NuVet Labs phone numbers+1 (800) 474-7044+1 (800) 474-7044Click up if you have successfully reached NuVet Labs by calling +1 (800) 474-7044 phone number 0 0 users reported that they have successfully reached NuVet Labs by calling +1 (800) 474-7044 phone number Click down if you have UNsuccessfully reached NuVet Labs by calling +1 (800) 474-7044 phone number 0 0 users reported that they have UNsuccessfully reached NuVet Labs by calling +1 (800) 474-7044 phone number
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NuVet Labs emailscontact@nuvet.com100%Confidence score: 100%Supportpaypal@nuvet.com88%Confidence score: 88%legal@nuvet.com73%Confidence score: 73%legal
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NuVet Labs address5717 Corsa Ave., Thousand Oaks, California, 91362, United States
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NuVet Labs social media
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