They make you call to cancel your service, which is fine. But then they refuse to answer, putting you on hold. When you finally get someone on the line, they WILL NOT cancel your service. I begged and pleaded with a woman to cancel my service, and she refused to do it. I ended up cancelling my card to keep them from charging me any more money. I am reporting this company to every consumer protection service and advocate that I can find, in the hopes that this company, and all of its partners, close their doors. This is a 100% scam to get your card number.
The complaint has been investigated and resolved to the customer's satisfaction.