Nippon-Yasan
Reviews and Complaints

I gotta say, I'm not too impressed with Nippon-Yasan. I mean, I know other folks have already complained about them, but I gotta add my two cents. I pre-ordered something from them like two years ago, and I still haven't gotten it. And when I try to ask them about it, they don't even bother to respond. Like, what the heck, man? I just want to know if I'm ever gonna get my stuff or if I should just ask for a refund.

Honestly, I don't know how these guys are still in business. It seems like they're just taking people's money and not delivering on their promises. I mean, I get that things can get delayed or whatever, but come on. Two years is a long time to wait for something, especially when you've already paid for it.

I've heard some folks say that Nippon-Yasan is a shady operation, and I gotta say, I'm starting to believe them. I mean, why else would they be so unresponsive to their customers? It's like they don't even care about us. And don't even get me started on their prices. I know they're supposed to be a Japanese retailer, but some of their stuff is just way too expensive.

All in all, I wouldn't recommend Nippon-Yasan to anyone. If you're looking for Japanese goods, there are plenty of other places to shop that won't rip you off or leave you hanging for years on end. Save yourself the hassle and go somewhere else.

I made a purchase from Nippon-Yasan on June 15th, 2020 and I still haven't received my item. I tried to contact them through their website, but they haven't responded to me yet. I even filed a report, but they marked it as resolved without actually resolving my issue. It's really frustrating because I was really looking forward to receiving my item.

I wouldn't recommend buying anything from this website because of my experience. It's just not worth the hassle and disappointment. I hope that PayPal can help me out with this situation because I really don't know what else to do.

Overall, I'm really disappointed with Nippon-Yasan and their lack of customer service. It's just not acceptable to ignore your customers like this. I would suggest finding a different website to buy from if you're looking for anime or manga merchandise.

This website was pretty good before, as they had some good pricing on their products. However, if anything goes wrong with your order, don't expect their customer service to be of much help.

I pre-ordered a product from them a while back, and the release date was supposed to be 2 months ago. But, they still haven't shipped my items yet, and I've tried to contact their customer service multiple times with no response.

Honestly, I would suggest avoiding this website if you can, unless you absolutely need to purchase something from them. It's just not worth the hassle if something goes wrong and you can't get any help from their customer service team.

I recently had an experience with Nippon-Yasan that left me feeling frustrated and disappointed. I ordered some limited edition nendoroids online and paid for shipping to have them delivered to Singapore. However, when the goods arrived, the courier did not deliver them to me or even attempt to contact me. Instead, they shipped the goods back to Japan.

Throughout the entire process, I had to deal with Nippon-Yasan's Customer Support Team, which took forever to respond to my ticket. When they finally did respond, they refused to reship the goods and instead offered me a refund voucher. I was forced to repay the shipping and replace my order to get my goods.

I understand that mistakes can happen, but I was disappointed with the lack of communication and support from Nippon-Yasan. It was frustrating to have to deal with their slow response times and to be forced to pay extra money to get my goods. I hope that they can improve their customer service in the future to prevent situations like this from happening again.

I am not happy with the service I received from Nippon-Yasan. My order was supposed to be shipped in November, but it still hasn't arrived. According to their terms and conditions, pre-orders should be sent out on the day of the official release in Japan. This is not what happened in my case.

To make matters worse, Nippon-Yasan is charging me 35,000 yen for an item that has an official retail price of 24,200 yen. This is unacceptable. I feel like I am being taken advantage of and I will not be returning to this website in the future.

I would not recommend Nippon-Yasan to anyone. Their prices are too high and their service is not reliable. If you are looking for a trustworthy website to buy from, I suggest you look elsewhere.

I've been a loyal customer of nippon-yasan.com for quite some time now, and I have to say that my experience with them has been a bit of a mixed bag. When I first started using their services back in 2016, everything was smooth sailing. I never had any issues with their customer service, and my orders always arrived on time and in good condition.

However, things started to change after the COVID-19 pandemic hit. Suddenly, their customer service became non-existent. I would submit tickets and never receive a response, and their chatbot was no help at all. All it would do was offer to "escalate" my issue, but nothing ever came of it.

To make matters worse, I had several preorders that were affected by the pandemic. When I tried to file claims with PayPal or my bank for protection, I found that many of them were past the protection programs' time limits (which are typically around six months). This left me feeling frustrated and helpless.

Despite all of these issues, nippon-yasan.com did eventually auto-ship some of my orders. However, there were still several items that were left unfulfilled, and I never received a single response from their customer service team after waiting for four months.

Overall, I have to say that my experience with nippon-yasan.com has been disappointing as of late. While I appreciate the fact that they were able to ship some of my orders, their lack of customer service and communication has left me feeling frustrated and uncertain about whether or not I'll continue to use their services in the future.

My experience with Nippon-Yasan was not a pleasant one. I must warn you to be careful of their return policy, as it can be quite tricky. If you happen to purchase an item that is defective, don't expect them to take responsibility for it. Unfortunately, it seems that they don't really care about their customers' satisfaction, and it's a shame.

I remember ordering a rather expensive figure from them, and when it arrived, it was damaged. I was hoping to return it or exchange it, but they refused to do so. Apparently, it's not their policy to offer any solutions for such cases. It's quite frustrating, especially when you've spent a lot of money on something that turns out to be defective.

It's a pity that they don't seem to value their customers' loyalty. After all, we're the ones who keep their business going. I won't be shopping with them again, that's for sure. It's just not worth the time and money.

I had a really bad experience with Nippon-Yasan. I spent a lot of money on preordering some items back in July 2019, but even after the release date in May 2020, they still hadn't shipped my items. I tried to contact them multiple times to ask when my items would be shipped, but they never gave me a clear answer. To make matters worse, when I asked for a refund, they refused and only offered me a store credit instead.

I was really disappointed with this, but I decided to try and use my store credit to order some "in stock" items. However, even though the items were supposedly in stock, Nippon-Yasan still didn't ship them to me. I was really frustrated with this and decided to contact PayPal for help, but they didn't even respond to my request.

Overall, I would not recommend Nippon-Yasan to anyone. They seem like a scam and I would advise anyone to stay away from them. It's really disappointing to spend so much money and not receive anything in return, and I hope that others can avoid this kind of situation in the future.

I had a really bad experience with Nippon-Yasan. I ordered a few things from them, but they never arrived. I tried to contact their customer service, but they never responded. I even tried calling them, but they didn't answer. I waited for several months, but still nothing. I was really frustrated and didn't know what to do.

Finally, I decided to do a Paypal chargeback, but it had been too long and I wasn't eligible. I was really upset because I had spent a lot of money on these orders. Nippon-Yasan did cancel the orders, but they refunded my money as store credit instead of returning it. I didn't want store credit, I wanted my money back.

I did eventually get a refund for one of the orders that they did ship, but it was too late. Paypal closed my account and I lost the store credit. I was really angry because they had literally stolen $600 from me.

Overall, I would not recommend Nippon-Yasan. Their customer service is terrible and they don't seem to care about their customers. If you're thinking about ordering from them, I would suggest looking elsewhere.

I recently made an order on Nippon-Yasan's website on May 8, 2020. I was excited to receive my items, but unfortunately, I have yet to receive them. I have received three separate purchases from sellers based in Hong Kong that were purchased after May 8, which makes me wonder why my order from Nippon-Yasan has not arrived yet.

I decided to file a ticket on their website to request shipment information, but I was told that they could not "use shipper." I was confused by this response and decided to file a second ticket to request a refund. However, I did not receive any response from Nippon-Yasan.

I was persistent and queried three more times on the second ticket, but still received no response. I was disappointed by the lack of customer service from Nippon-Yasan. I decided to contact Paypal and escalated to claim a refund. I received the refund today via Paypal, but it was due to Paypal's intervention as Nippon-Yasan did not respond to any of my requests.

Overall, I was disappointed with my experience with Nippon-Yasan. The lack of customer service and communication was frustrating, and I would not recommend this website to others.