NaturalCures.comAdditional unauthorized charges!

J
This review was posted by
a verified customer
Verified customer

I ordered his newest book and was charged and additional charge of $71.40 on my card which was totally unauthorized. Then when I called I was given this email address of customerserviceitvdirect.com, where I could lodge a complaint about the extra charge. Well... there is no actual place in which to do this except here. I do hope this gets to the appropriate hands where I can at least get my money refunded. I am going to lodge a complaint and also file charges against this company for fraudulent and deceptive practices with the FCC if I do not receive my money back in a reasonable amount of time. I was told on the phone it could take up to 4 - 6 weeks. How strange... since it took the woman at the other end of the phone line five minutes to take my money! If Mr. Trudeau is indeed owner/CEO of this company... then he is responsible for the people he hires to take his orders. Would like a response from you immediately upon receipt of this email please. What a shame, his books are interesting and informative...

Responses

  • Na
    NaturalCuresCEO Aug 23, 2011

    If anyone has an issue with Billing or lack of refunds please contact [email protected], they answer every email and 95% within 24 hours. Alternatively call [protected] between 6am-6pm PST Mon-Fri and 7am-1pm Saturdays

    Thanks

    Lee

    0 Votes
  • Na
    NaturalCuresCEO Aug 23, 2011

    Hi...I realize it's 2 years since your post on here (i just found this forum today), however if you are still here, did this get resolved? If not, let me know [email protected] and we'll fix it up for you, please quote Lee and this post please Thanks Lee

    0 Votes
  • Na
    NaturalCuresCEO Aug 23, 2011

    Hi - I'm CEO of NaturalCures.com, please let me have your details to [email protected] and address it to Lee and we will firstly get all your money refunded and secondly see how it happened without you knowing... Thanks Lee

    0 Votes
  • Ri
    ripped off1 Aug 23, 2011

    I was charged on my credit card and sent items that I never ordered.

    0 Votes
  • Bo
    Boutaina May 11, 2011
    This comment was posted by
    a verified customer
    Verified customer

    Hi,
    I also was a member of natural cures for a year, but decided to discontinue my membership. I did exactly as ws explained on the website and they closed my account.
    I called more than a month ago to complain, as I noticed that money was taken from my account without reason (As I had already canceled my account with natural cures and chose not to renew it for this year). The agent said they will do a refund, but that never happened.
    I really find that incorrect and there is no more a toll free number shown on the website to contact them. I did it in writing and I am still waiting for their answer.

    0 Votes
  • Pl
    plv Oct 24, 2010

    Just call your bank

    Put a "Do not Allow" on the company name
    They will not be able to get a DIME MORE.. BE SURE TO get conformation, the bank has that down for any future charges, if they let them slip... the bank has to pay for it ~ trust me they won't let them get a dime more
    JUST like MATCH .COM .. Tries to slip a renewal automatically .. you have to pay attention to these practices in this recession ...

    DONE DEAL !!

    0 Votes
  • Da
    Dawna12 Aug 20, 2010

    FDA is the enemy people...wake up all you sheeple...

    0 Votes
  • Da
    Dawna12 Aug 20, 2010

    Natural Cures book is Priceless...You will never be educated like this in your life...so read and enjoy!

    0 Votes
  • Lu
    Lux Rogers Nov 30, 2009

    I canceled 5 years ago and still being billed 71.40. I would like some or all my money back. But you can't call or go to the web site to cancel. all I get is the run around.
    L Rogers

    0 Votes
  • Ce
    Cecile Le Roux Feb 28, 2009

    As I have been reading the Natural Cures "they" don' t want you to know about boook, I have been getting a funny feeling from the tone and the wide-spread accusations K. Trudeau keeps making over and over again. It seems a bit like what I imagine it's like being in a sect, where repetition, repetition gets you so scared about health issues that he can then WAP you with tip-of-the-iceberg solutions, never fully disclosed and to be completed by signing onto his website. Well, like he himself says: it's all about the money !! I have never before read any book like this -- no substantial or substantiated information, and then when he finally starts offering some, he basically is getting ready to scam you by repeating the name of his website. UNBELIEVABLE !!! I don't know if the guy is paranoid about the gov't, or if it's true that the FDA is often after him - but I hope that if this is not the case, that this gentlement soon gets a call -- and a visit too -- from the FDA. He deserves it, preying on us fragile people who are afraid of illness and on whom he wants to jump just like a tiger jumps onto his poor prey. Shame, shame, shame. Makes me disbelieve everything he says.

    0 Votes
  • Ol
    Olivia Feb 28, 2009

    I bought a book online that was my first wrong doing. Then I notice that they are billing me for 9. 95 each month. I have tried to use there email to cancel it but wrong. I call and received a voice mail and the box was full also. I been trying for the last months with no help can somebody help with this.

    0 Votes
  • Te
    Ted Rieder Nov 07, 2008
    This comment was posted by
    a verified customer
    Verified customer

    In November 2007 I purchased 2 of the latest books and sales person asked if I would like to receive their newsletter, for 9.95 each month. My complaint is I received the first one with the books and since then I have being charged each month and have never received anyfurther news letters, I have asked them to credit my account, I did get a confirmation that they received my complaint but nothing has happened to date. The books are great and very useful, but I don't plan on paying you any more money. Please have someone in your Department look into this for me.
    Thanks. Ted

    0 Votes
  • Bo
    Bobby Cooper Oct 16, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I ordered the book a couple of months ago and have been getting my credit card charged every month. i have tried to get in touch with someone and cannot reach anyone. i do not want anything else they have.

    Bobby Cooper

    0 Votes
  • Da
    david brattin Sep 03, 2008
    This comment was posted by
    a verified customer
    Verified customer

    natural cures from kevin trudea is a rip off. a sales pitch to lose weight for 99.00 was advertised and i bit, giving this man my money and never recieving my product or after several attempts to get my refund, NEVER recieved any calls, refund or a kiss my hindside. so now i contemplate on selling my pass word for a cheap price. seems like the kevin trudea way to me.

    0 Votes
  • Pa
    Paige Montgomery Aug 19, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I had ordered colon cleanse and all I have recieved is harrassing phone calls to my boyfriends phone. I have not been available to take the calls...they keep hanging up on him and it was his card that paid for the product. My daughter was with him yesturday so he had her talk to them and we have no idea what she agreed to...all we want are the pills, not magazines and all other kinds of stuff!!!


    Please feel free to contact me @ my phone number

    [protected]

    Thank you, <paige Momtgomery>

    0 Votes
  • Ta
    tammie collins Jul 29, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I too have been charged unauthorized charges for going on their website within the trial period. I clicked on the link too cancel. The link just gave me a message that it was cancelled. I tried to go back in to their website but there was no data found for me. Months later I was being charged $9.95 for this so called membership that I cancelled. I called for a refund and the representative asked me for a confirmation number. There was no confirmation number given. The rep. said he would stop it for future debits but I don't trust it. I now have to close my debit card. This is how they scam you. Lesson well learned...

    0 Votes
  • Br
    Brenda Jul 25, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I would like to cancel any further involvement with regards to natural cures. You are charging me 10.35 per month which I did not agree to .So stop charging my credit card immediately.
    If I would have known about all the problems with your so called company I would have never signed up for your books.
    I have read many of the peoples complaints and agree with what they say. Be a Great Person and listen. Is this a get rich scheme. If so you and all your collegues sure scamed us.
    So all I'm asking stop charging my credit card.
    Please do the right thing and be at ease.

    0 Votes
  • Ro
    RONALD LINDSEY Jul 21, 2008
    This comment was posted by
    a verified customer
    Verified customer

    i want to cancel my membership with naturalcures one more time, and I do not want any more money charge to my credit card, or any books sent to my house. STOP CHARGES AT ONCE, TODAY: 7/21/2008 @ 5:25PM. MY NAME IS RONALD LINDSEY AND I LIVE AT 785 BEASLY RD. JACKSON MS.39206. PLEASE LET ME KNOW A.S.P. YOU HAVE STOP MY MEMBERSHIP, AND CANCEL ALL ORDERS AT ONCE. THANK YOU.

    0 Votes
  • Da
    DAVID WHITE Jun 12, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I AGREED TO TAKE THE FREE NEWS LETTER ALSO, AND CANCELLED ACCORDING TO THE TIME LIMIT, THAT WAS ON SEPTEMBER 24, 2005. I HAVE BEEN CHARGED $71.40 EVERY AUGUST SINCE THEN, EXCEPT THIS YEAR, 2008, THE CHARGE WAS IN JUNE. I WAS ABOUT TO CLOSE MY CARD, SO I WOULD STOP BEING BILLED, MY PAYOFF WAS ONLY $17.00, WHEN I WAS CHARGED THIS FEE YET AGAIN. REALLY LOOKS LIKE SOMEONE GAINED ACCESS TO MY ACCOUNT, AND REALIZED THAT I WAS ABOUT TO CLOSE THIS CARD, SO THEY WENT AHEAD AND GOT THEIR $71.40 A MONTH EARLY. I ALSO HAVE CALLED SEVERAL TIMES OVER THE YEARS TO TRY AND STOP THIS, BUT TO NO AVAIL. THE TELEPHONE NUMBER ON MY CREDIT CARD BILL IS [protected], HOWEVER, WHEN I CALL THIS NUMBER, THEY SOMEHOW JUST DON'T KNOW ANYTHING ABOUT NATURAL CURES. IS KEVIN TRUDEAU ALSO RIPPING SOMEONE ELSE OFF BY USING THEIR TELEPHONE NUMBER? OR HAS HE GOT MULTIPLE PEOPLE COVERING UP HIS CORRUPT BUSINESS PRACTICES. I AM GOING TO CONTINUE TO FIGHT THIS, BUT I PROBABLY WON
    'T GET ANY OF MY MONEY BACK, JUST LIKE THE OTHERS WHO HAVE WRITTEN, AND I AM SURE THAT THERE ARE SEVERAL WHO HAVE NOT WRITTEN, WHO JUST DON'T KNOW WHO TO CONTACT. I HOPE THAT ONE DAY, KEVIN GETS WHAT HE HAS COMING TO HIM!!!

    0 Votes
  • Cy
    CY Jun 09, 2008
    This comment was posted by
    a verified customer
    Verified customer

    If you are victim, DO THIS NOW!
    1. Firstly you need to present proof to your bank, show them that you have contact Kevin Trudeau's company and try to cancel the charges. Then, inform your bank to reverse those charges.

    2. Cancel your credit card. Get a new card from ANOTHER bank.

    In fact, I was a victim too, but I was able to get back my money. I have put together a short report detailing the whole process that is guarantee to get your money, you can read it here:
    http://www.yellowebmaster.com/Report.pdf

    anyone who needs help can contact me chiayee.lai[@]gmail.com

    0 Votes
  • Ka
    kay winn May 02, 2008
    This comment was posted by
    a verified customer
    Verified customer

    i have found the 1st book to be very informative ... and was going to subscribe to the website, but am very glad i happened upon this stuff first ... maybe i'll just stick with forming my own opinions about the information he has given me in the books .

    0 Votes
  • Pa
    Pamela Krohn Apr 20, 2008
    This comment was posted by
    a verified customer
    Verified customer

    When I ordered Kevin Trudeau’s books, I declined the offer of a “FREE” membership. All I wanted was the books. Automatic deductions began for the Newletter I never wanted or ordered.
    I have tried to call, wasted countless minutes of time on "hold" or caught in a "loop" with no answers. I was eventually told my account was cancelled, and the deduction STILL keeps coming out of my checking account every month. A ring of thieves in the guise of “helping people” find cures? At first I thought it was all a mistake. Now I realize that it is an intentional SCAM. The complaints about the same experiences are numerous on this website. My first letter (hard-copy) got no response whatsoever. I just finished my second letter and I will have to PAY to send it certified with return receipt. Natural Cures staff - Cancel my account immediately and STOP stealing from your customers!

    0 Votes
  • De
    Debbie Apr 06, 2008
    This comment was posted by
    a verified customer
    Verified customer

    We ordered the books, and added the extra one for Weight loss cures. We received all 3 in less than 3 weeks. So no complaints there, the shipping was right on target..BUT, we did notice, the main book is missing over 50 pages, there are 50 pages repeated n their place. I emailed them wondering if it was a scam. If they were all misprinted, he would have gotten a great deal, if not a loss to write off, which would explain how he could GIVE the books for free, they were free. We were talked into a trial membership on ATHOME.com, a big scam that is, nothing for free there, and have cancelled that. Didn't sign up for the newsletter thing, hope it doesn't show up on our credit card. Has anybody given any thought to the fact that if this guy has any merit in what he is saying, that maybe the gov't is trying to make this guy look like a scammer, to stop people from finding out that they themselves are the ones to not believe? Just a thought.

    0 Votes
  • Cc
    CC Apr 01, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Totally opposite for me. First I ordered it on one credit card and it all went smooth, I did it over the internet on his website. I Canceled thinking I didnt really need it. They stopped billing my Cedit Card right away. But then I found out I was wrong and reordered it again and now I enjoy the heck out of it and it helps me my family so much.
    They have a new udated wedsite that is great.

    0 Votes
  • Me
    MELVIN N GAMBLE Feb 27, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I CANCELLED MY ACCOUNT IN 2007, AFTER THEY TOOK FOUR $9.95 PAYMENTS FROM MY ACCOUNT. I GOT THE ATTORNEY GENERAL INVOLVED AND THE MONEY WAS RETURNED. NOW IN 2008 THEY HAVE BEGUN TO TAKE MONEY FROM MY BANK ACCOUNT AGAIN. THIS COMPANY IS THE BIGGEST RIPOFF ARTIST IN THIS COUNTRY.

    0 Votes
  • Ju
    Julie S FEJERAN Jan 30, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Unauthorized charges to personal credit card for publications not ordered. Kevin Trudeau's publication should be STOPPED...

    0 Votes
  • Ca
    carrie schwartz Jan 28, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I have cancelled my news letter five times!!! and am still getting billed on my credit card each moth. How do I stop this ? I will now have to cancel my credit card and get new # this is such awful business really fraud if you ask me. This guy needs to be stopped as his information is nothing anyone doesn't already know.... such a con-artist. Thank you

    0 Votes
  • Pa
    PATRICIA MEALEY Jan 22, 2008
    This comment was posted by
    a verified customer
    Verified customer

    STOP BILLING ME FOR THE NEWSLETTER EACH TIME. YOU HAVE NO RIGHT TO DO THIS EVERY TIME. iT W AS JUST ONCE. I DO NOT WANT IT. FOR ALONG TIME AND THEHY CANNOT BE REACHED.

    0 Votes
  • He
    heather Miro Jan 22, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I hope canceling my credit card was enough to stop the charges that this ### hole was getting
    from me for at least a year if not more -I could not get them or my bank to help me and after reading this I see Iam not alone! What can be done -he still sends the news letter and I don't want it and have no entetions of paying for something I don't want! I am not sure why he sends it still as he dose not have my old card to charge. This has cause me alot of stress as I feel totaly ripped off and helpless. Can any one give me some advice Please.

    0 Votes
  • Ta
    Tammey Dec 18, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I bought the diet book and I am now getting a charge of 9.95 on my credit card statement. I told the guy I didn't want anything extra, just the book. When you subscribe to these things you can never get them cancelled. Well, He did it anyways. I also tried calling the number on my credit card statement and they put me on hold and never picked up to take my call. So beware when you go to purchase anything. Just go to the book store and purchase your books for now on, and it will save you a lot of trouble.

    0 Votes
  • Je
    jessie wilson Dec 18, 2007
    This comment was posted by
    a verified customer
    Verified customer

    Didnt want the news letter. Just wanted the book. continue to call to cancell the new letter, but cant get anyone to help me nor answer the phone. My next call will be the better business bural.

    0 Votes
  • Wa
    wanda pengelly Dec 17, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I have tried to call in and cancel the news letter that I(too) did not order but as others cannot get any one to help me. I am calling consumers affairs and try to get some help. The books are not worth the headache... wanda pengelly

    0 Votes
  • Ma
    marc anthony Dec 08, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I wanted to save my mother's life based on the Trudeau lies of natural cures that can cure so I ordered the books only and they billed me for so newsletters I never order and 9mos later my mother has passed and the Trudeau books have not come yet and their still billing me maybe his next book will tell how to bring your love ones back to life because you have a better chance of that then getting you money back from the great Kevin Trudeau master of free speech to him is personal ok to rip off the have notes good luck Kevin tell me what hell is like on your return trip...

    0 Votes
  • Ro
    Robert Dowson Nov 28, 2007
    This comment was posted by
    a verified customer
    Verified customer

    Wake up America !!!

    You have been scammed by the best con artist named Kevin Trudeau.

    Don't even call any numbers, just cancel your credit card and save your dignity.

    As for the cures you will not find any in his book or his web site.

    And for those fools that defend this very clever thief - two words - get smart.

    I hope Kevin Trudeau and all people that work for him rot in prison for stealing money from all his victims.

    0 Votes
  • No
    Norman Buright Nov 27, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I guess I'm the new sucker on the block! My mom ordered two books and now we can't get thru to cancel the monthly news letter fees.

    0 Votes
  • Br
    Brenda Warfle Nov 17, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I have had the same experiences with this rip-off company, Mr. Trudeau should be serving time by now. If I was putting fraudulant charges on someone credit card, I would be. It sounds like the only way to avoid making him any richer is too cancel my credit card. Consumer BEWARE.!!!

    0 Votes
  • Ma
    max$sav Nov 14, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I'll never order by phone again. The lady I talked to had at least 50 offers of this and that before we finalized the order. I've been hounded via telephone by all those companies I said no to as well as being charged for a newsletter I don't want by them and a weight loss letter. They are nothing more than a "weekly reader" with nothing new to offer for the $9.95 . Thanks for the number, I'm going to give it a try.

    0 Votes
  • Cj
    CJ Nov 14, 2007
    This comment was posted by
    a verified customer
    Verified customer

    Hello, had similar problems as those above. I got the 30 day trial membership but it seems impossible to cancel - get error messages every time I try to cancel online. Sent 5 emails to the addresses provided on the site, but no responses from Naturalcures. I found this phone number on another web forum, said calling here could cancel your membership, [protected] , I called - was on hold a while but eventually got to talk to a person who said that he had now cancelled my membership. (I just hope that was a true statement).

    0 Votes
  • Be
    becky taylor Nov 09, 2007
    This comment was posted by
    a verified customer
    Verified customer

    im so glad i read this! i was thinking about ordering this. i have MS and was thinking this was a cure. im not sure how i found this but sure glad i did.

    0 Votes
  • St
    stephen fleming Nov 08, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I have been trying to stop this charge on my card for 1year still trying to get a # to talk to a person, not a machine. I"m
    canceling my card now. NOTHING IS FREE!

    0 Votes

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