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CB Banks National Westminster Bank / NatWest
National Westminster Bank / NatWest

National Westminster Bank / NatWest review: Credit card

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1:26 pm UTC
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

Yet again I can't get a simple answer. Why is the credit account you gave me that I never asked for (Sainsburys transfer) or agreed to have a minimum payment amount that is very high but never explained. You have already compensated me but this failure to answer a simple question is infuriating. I have never seen a breakdown for this account or any statement.

Desired outcome: Sort it out once and for all. I do not want to have to deal with you as the customer service is atrocious and Cora is a waste of time. I called your phone number and got a recorded message from the fraud section.

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  1. National Westminster Bank / NatWest Contacts

  2. National Westminster Bank / NatWest phone numbers
    800 011 3312
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    50%
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    Customer Service
    +44 131 339 7609
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    Customer Service, International
    +44 126 850 0813
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    Lost & Stolen, International
    +44 345 788 8444
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    Personal Customers (England & Wales
    +44 118 373 2069
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    Personal Customers (Scotland
    +44 126 850 8018
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    100%
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    Credit Cards
    +44 345 302 0190
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    100%
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    Mortgages
    +44 800 200 400
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    100%
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    Loans
    +44 153 428 2828
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    Jersey, Channel Islands
    +44 148 170 3800
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    Guernsey, Channel Islands
    +44 148 183 2090
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    Sark, Channel Islands
    +44 162 463 7190
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    100%
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    Isle of Man
    +350 20 077 737
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    Gibraltar
    More phone numbers
  3. National Westminster Bank / NatWest emails
  4. National Westminster Bank / NatWest address
    135 Bishopsgate, London, EC2M3UR, United Kingdom
  5. National Westminster Bank / NatWest social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 21, 2026
  7. View all National Westminster Bank / NatWest contacts
National Westminster Bank / NatWest Category
National Westminster Bank / NatWest is ranked 40 among 354 companies in the Banks category
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