To all customer's and future customer's!
My name is Martin. I am turely speechless, this has been my worst experience.
Back in 2022 I had a stroke, which render me in a wheelchair. I was told in the hospital that this company would handle my wheelchair order and that the tec was good. They send someone to my house to take measurement to make sure that chair fits through my door. Measurement were taken wrong and chair hardy fits through my door.
since I had my chair there is nothing but issues. Customer service no help. Parts take more then two months to arrive. Today I had an emergency at the location.
I was trying to transfer chairs to get my chair fixed. My aide was unable to transfer me due to floor being slippery. Can you believe that I slip and fell. All the employee's said they not allow to help me and they couldn't lift me.
After calling 911 three times an ambulance came to help me. I will make sure this message reaches every hospital and rehab center this company supplies wheelchairs.
Recommendation: Never