CB Fitness Centers and Gyms National Fitness Complaints #2-21

National Fitness review: they hold your money ( 1 comment)

Luke Scherba of US

Nov 18, 2015 2:58 pm UTC

I am a club owner and have used National Fitness membership software for 12 months, Dec 2015 - Nov 2105. They owe me $6, 827.22. They stopped paying me my membership dues in Sept 12th, 2015, however they have been collecting from my members each month. National Fitness Membership software of Layton Utah has sent a few payments through, in the ballpark of $1, 000 since Sept 12th... however they have not contacted me to notify me of the issue and when I contact them they give me the run around. I have called roughly 20 times in the last 60 days and there appears to be no hope. I am in the process of switching to MindBody Online.

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12 months club owner collecting contacting dec 2015 - nov 2015 issue membership dues membership software mindbody online payments run around switching

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Jeff Shablin

Philadelphia, US

1 comments

Jeff Shablin of Philadelphia, US

Aug 11, 2016 9:39 am UTC

I am also a gym owner and they continue to collect my members dues without sending me our revenue. I have received so much run around and now their phones are disconnected. They owe us $5000 now. They owed us more but through a ton of badgering and finally speaking to their lawyer we received some payments. bottom line is that they are thieves. That lawyer no longer works for them either. They take our members money-- show on the on line portal that they dispersed the money to you but if you check your accounts there are no deposits. I am looking for others who are being stolen from to do a class action lawsuit. I found out from the Utah Consumer Protection Agency that they know about their practices of stealing for years! They cannot do anything because its business to business not consumer to business. I am in contact with the FTC and their local Atty Generals office. If someone reads this and your a victim also please contact me at jeff@optimalsporthealthclubs.com - there is power in numbers and the owner of National Fitness (Bailey N Hall) belongs in prison.

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+1 (800) 574-7234

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National Fitness address

PO Box 497, Layton, Utah, 84041, United States

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