The complaint has been investigated and
resolved to the customer's satisfactionResolved National Fitness Financial — fraudulent billing practices
resolved to the customer's satisfaction
Totally fraudulent business practices. They keep charging your credit card beyond your cancellation or contract expiration date; they claimed I still owed them money even though they charged me for 8 months of personal training I didn't receive because I'd cancelled in writing when I moved. Then they started sending threatening letters and making almost daily harassing phone calls to my work and cell phones, even after I told them to stop. They refused to cash my $100 cancellation fee check, saying they couldn't cancel a membership that was in arrears, and they repeatedly threaten to send me to their "Advanced Collections" department. The harassment began within a week of my telling my Visa company to put any charges from National Fitness on hold pending my dispute. This nightmare has been going on for months now, and I've hired an attorney. Their new claim is that my "auto renewal" cannot be stopped. These bozos are complete scam artists and even have ties to Roger WIttenberns, CEO of Diversified Health and friend of Christopher Gambino, aka Mafia. Be careful to never sign a contract with a fitness club that uses National Fitness Financial for their monthly billings and debt collection. Mieko's in Washington State uses them, as well as others. Professional Fitness, the personal training company, is also in on the scam. They spout the same lies as National Fitness does. Professional Fitness is based out of Raleigh, NC. National Fitness is in Layton, Utah.
I reported them to the Attorney General, have written local news investigative reporters, and am making signs to display on public property by their gym, so the public can know the truth. I will not stop fighting these scheisters. They deserve to go out of business.
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