National Association of Independent Landlords

I had the same experience. NAIL was a great company to use until two

years ago. Then service went downhill. I have been told that NAIL

has no obligation to furnish me with an accounting of my account.

Rent takes nearly a month to post after NAIL has collected it.

I have used NAIL for several years. The past two years, the service has been unsatisfactory. My renters
are supposed to pay on the first of the month, are late on the third day, but payment is not posted to my account
until the 23rd day of the month. One payment did not post to my bank until a year had passed. Another payment
took an extra month to post. I asked NAIL to investigate.

I asked for an accounting. I received notice that NAIL is not obligated to give me an accounting.
Frankly, that is no way to do business. Steer clear of NAIL.

I agree 100%. I am a potential tenant who has a credit score of 801. I've waited 3.5 weeks for my potential landlords to get their report back from this company. I've called the landlord and each time they say they are still waiting. Three days ago, when I called the landlord again, she said that the company only sent back a partial report on me that did not include my credit score. She said everything else checked out, which is curious as my current employer and property manager told me that they haven't gotten any calls to verify my information. I used to work for Universal Background Screening and conducted pre-employment back ground checks for businesses. These background checks took anywhere from an hour to 3 days depending on if we were able to get a hold of the references and businesses in question. There is NO reason why my background check should take over 3 weeks, especially if they are just waiting for my credit score. I can go online right now and pull my credit in one minute. Because this process has taken over 3 weeks and I'm still waiting, I had to rescind my notice on my current house, cancel the carpet cleaner and put my friends on hold who were going to help me move. This is ridiculous and I would never ever use this business.

NAIL has been getting later and later in their payments and now my rent hasn't shown up at all. I am becoming concerned about their stability. Has anyone else had a response from Britney regarding late rent? I have not been getting any response to my questions or email.

Took our customer payment and refuse applicable service supported by their frivolous internal rules ... Simply Dishonest.

NAIL took my February rental deposit. They claim that they sent tenants' payment to my account, but it was never posted. They told me that they would investigate, but now I am sending them emails requesting an update on the investigation and they will not reply to my request. I still do not have my oney.

It's a total scam.
I had to cancel the Rental Collection service because I would get the ACH transfer ONE month late! They didn't even want to refund me the service fee for being late.
Don't use them. They'll be quick to charge your credit card but offer nothing in return. Just have your renter send you payment by mail. Don't waste your money on NAIL, you won't receive any benefit from them. All you'll get is frustration, lose money and feel cheated.
Stay as far away from them as you can.

Don't wast your money! I wasted my money on a basic membership. I only have 1 rental property and wanted to pull the credit report of a prospective tenant. After jumping through all of the hoops to send my documentation (tax records, photo ID, phone bills, etc) I learned that to get a comprehensive credit report, I will have to undergo a site inspection at the cost of another $60. Instead of a comprehensive credit report, they sent me a pre-qualification report on my prospective tenant with a single number based on a scale from 1-5 that means nothing to me. Very deceiving website. Very deceptive company.

This was a waste of money and time. It has being 20 days since I hired them to do a full background check. They way they work I could lose good potential renters. 4 days after hiring them I decided to do my own background check. That work better. A week and a half later they called me to tell me that they couldn't get report from the employers and to call them back to see if I wanted them to continue. almost 3 weeks later they called me again to tell me the same. What is wrong with this picture. They didn't even offer to return part of the payment if they couldn't fulfill their obligation.

I have friends who have 2 rentals and used http://citicredit.net/ Has anyone else used them? If so, can you share your experience with them? Had problems with the realtors who processed my tenants, so I have had to go to court for 3 tenants so far. Want to help eliminate this hardship (even though I won all my cases and represented myself). Any feedback is welcome. Thanks!

There is also a new service created specifically with Private Landlords in mind...called MyScreeningReport.com

Is the industry's first CONSUMER initiated tenant screening reports.

No certification is required and you get access to FULL services.

www.MyScreeningReport.com

Awhile back I looked into joining NAIL but went with the United Landlords of America for a few years, but the American Apartment Owners Association, www.joinaaoa.org, took them over a few years back. They cater to independent landlords, have better pricing for tenant screening, and have services for delinquent rent collection. The new organization is much better, has incredible customer service, and has helped me out of making some bad mistakes. I hope this helps some landlords out there!

I have been with NAIL for about 6years now and have had both good and bad experiences with them. I would like to check other reputable organizations, but have yet to find one for independent landlords. I've read the posts from others that say these organizations are out there, but can anyone give me a name of such an organization other than NAIL?