SUBMIT A COMPLAINT

[Resolved] Napster / Rhapsody International / unauthorized credit card charges

United States

I did not ever sign up for Napster and I do not want Napster. I didn't even know what it was. You have taken it out of my bank account 2 times that I know of. I want to be reimbursed ASAP and do NOT take another cent out of my account or I will turn you in to the authorities. Here is a copy of the transaction and you took it out on 05-06-2019 also. I want all of my money back and I have told the bank to stop payment. Susanne Trobaugh

  • Resolution statement

    Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.

  • Can you please contact us at [protected]@napster.com to further investigate this issue
    Thanks
    Napster Customer Support

Yo
Jun 06, 2019

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