Najm Credit Card — Najm credit card
I’m holding a NAJM bank credit card.
For March month, total bill amount was 90 AED. My payment due date was 4th of April.
I transferred the 100 AED from my other bank current account to Najm bank credit card on 24th of March. But Payment didn’t receive in Najm bank, & same amount credit back to me on 25th of March.
In April Month statement, I received the late payment fees charges for the same. So, I contacted the Najm bank call center and got to know there is no online payment transfer availability for Najm credit cards.
So, I requested to reverse the late payment fees. My reference no is MAF2882101 & also customer care executive informed me to attach the proof of transferred amount to Najm bank on 24th of March from another bank.
Also, I was not available in UAE from 22nd march to 22nd APRIL. So I didn’t have the another option for payment.
This is the first time I transferred online amount. So I requested Najm bank to please reverse my late payment charges. I will be more careful about payments from next time.
But I received one call from Najm credit card department & they refuse to help me. & Customer care executive of Najm credit card department talked with me in very badly.
I will never recommend anyone to take Najm credit card.
Thanks & Regards
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